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Customer reviews

Rating 3.5 out of 5 stars with 681 reviews

Rating Filter

64%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 681 reviews
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed ring light outside of home. Quick and seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team of installers, profesional and very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good user friendly and safe home security system for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    install was sloppy, terrible and unprofessionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They over charge for an install service, that when they arrived after being late. Then an unfinished looking lousy job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    needed to be more specific on locations of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant see the cameras when i leave the home and that is why i wanted them installed.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We want our customers to be 100% satisfied with their weird camera install. If you are experience any issues or would like an agent to come back to your home, please contact our agent at (800)GeekSquad or at (800) 433-5778 for assistance.

  • Rated 1 out of 5 stars

    Too many excuses and nothing git done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i can say nothing good about this cause they couldn't installed any cameras

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally excellent and professional service! They came with 3 people and worked great as a team to finish the installation and I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love know who's in my driveway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! lets me know who and what is going on outside my home even...a little delayed at times..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our totaltech team installed the Swann System when they did the installation of the doorbell. Once again Teddy and Braxton have proven to be the go to guys. They were patient and respectful with all our questions. We are very technically challenged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed the cameras did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issom B. at the Merrillville, IN location was so very helpful! I would go further to say one of the best technicians I have encountered. He was patient, knowledgeable and explained everything to me. The cameras were installed in a quick manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera Instillation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are up and working. I wish the recorded days were longer than 10 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job installing 6 cameras and a doorbell camera for our home. He was very patient and helpful with ensuring the cameras covered the necessary field of view that I wanted, as well as showed me how to set up the app on my phone and Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re - Installed a Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed- has excellent customer service. Knowledge based on 10 years of experience and it showed! Service of installation of the outside security camera went fast and done so well. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want express how thoroughly impressed I am with Best Buy service for camera installation in home. Your employees were all very courteous, knowledgeable and professional. Greg and Tyler are not just great tech guys but they are fantastic people as well. Sincerely, Paul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swann Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the swann wired security cameras that we have. Very clear recordings. I definitely would recommend them to people and I have already .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 3 weeks for them to install my cameras. The day before the guy was supposed to come out, he called and said my roof was too tall (15) feet and he would be unable to complete the work. Im ok with that if someone told me that 3 weeks prior. If the associate would have read the notes earlier, he would have known. I lost time from work due to taking off in anticipation of the install. Would not recommend these guys. If they miss small details such as reading a note, what else may get missed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tech was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech spent most of the day in a very hot attic installing these cameras and did an excellent job. The cameras have a clear picture and function as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weekends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a weekend appointment which was handled by a contractor. The contractor was very friendly and helpful. She made sure I was able to use and all the functions of the system after installing it and before she left. This was great since I'm only off on weekends and I didn't have to miss a day of work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO Actually this one purchase convinced me to cancel my membership The worst interaction with any store the contractor called me 10 minutes to expiration of appointment to ask me if I could change the date when i said NO he said they dont do wired installation I did not put any star The guy who helped when i came to get my money back was exceedingly helpful and pleasant but I will not come to BEST BUYS anymore and have told family memebers some were aware I was waiting for the Install i DONT WANT YOUR POINTS KEEP THAT CRAP

    No, I would not recommend this to a friend