Customer Ratings & Reviews

I bought a 360 Arcade the DAY it came out, and it lasted only a week. I played for MAYBE an hour a day, and it was well vented, while on tile, laying on it's side. I loved it... until it crashed, then Target wouldn't take it back, and Microsoft wanted to repair it, and i still have not gotten a replacement or money! Bought a PS3 that week. Still going as of 2011! PSN is better than live... video chat is great, built in WIFI, better graphics, and overall a better UI. Buy a PS3, not this garbage.

I have had the console for about a week now and it is working great. I have it on it's side and it is working great for ventalation. The console is somewhat loud when it has a disc in it but other than that it is perfect. Occationally the controller will just shut off and I will have to turn it back on but it works well. It might just be that I have been using the same batteries since i bought it and I have been playing a lot.

Got my refurbished 360 in about a week ago and it has been great so far. Everything came neatly packed and looks like new. The model shipped to me has the place for the hard drive which may come in handy someday. I believe the description said it came with a wired controller but I can't complain about that because mine came with a wireless one. The only downside to this model is that the fan / drive seems louder than the new x boxes. Other than the noise, this is a great setup for the money.

After months of research, price comparing, procrastinating, and saving money I finally decided to purchase an Xbox 360 to use as a Windows Media Center Extender in my bedroom. I prepared myself that an Xbox creates more noise than other consoles but when I turned on the refurbished unit it was unacceptably loud for my application. Additional research pointed that refurbished units have bigger and louder fans than their new counterparts and a YouTube video comparing the noise levels of a new unit to a refurbished unit proved it. Some on the Internet claim the HDD and/or the DVD drive are to blame but trust me when I say it was 100% the internal cooling fans. Thankfully Best Buy was very cooperative in allowing me to exchange the refurbished console for a new console and I was happy to pay the difference if it meant that the new console would be quieter. Crossing my fingers I powered up the new unit and the noise level was dramatically less. Bottom line, if you can deal with the extra noise that a refurbished unit puts out then I think it’s a great deal, otherwise stick with a new unit.

I love my Xbox 360. I have had it for 3 years with no issues. Mine started out as an Arcade and I added a 20GB hard drive. Granted the 360's do have a bad reliability reputation I think that this is mostly the consumers fault. If you keep it dust free, lay it on its side so it has air flow through the large vents on the sides it will run at much cooler temps. Also don't set it on carpet that will only restrict air flow. Perfectly fine equipment will last along time if you take care of it. Xbox live is the much better online community. It's price did go up $10 this year but for what you get for that ammount it is well worth it. Lots of games are available to buy online, so they need a 1TB drive and maybe the ability to save the games on a server on your network. Game developers all seem to be saying that they have met the current gen consoles maximum capabilities. Microsoft said that they see the 360 having a 15 year life cycle being about 7 years old that still leaves some time. I honestly think that next gen consoles will come out xmas of 2012 and the 360 and Ps3 will continue on much like the PS2 has all these years.

ive had my xbox 360 arcade for over a month and have had no trouble its quiet and works like new. my only problem is that the controller that came with it had a few buttons malfunctioning. its all good though cuz i got a new one sent to me pretty quickly. overall im satisfied with my purchase and would recommend to anyone on a budget. new is always better than rebuilt. but when you get an xbox for 130 that operates like new why would you pass that up?

From reading other peoples review, and from talking to my local bestbuy, I found out that these refurbished xbox's are pretty much luck of the draw. You do not know if your xbox was originally red ringed, or if was simply returned for no reason. Nevertheless, I decided to buy the refurbished xbox360. I so far have had no rerets! I popped in a 20 gb hard drive that my friend gave me (doesnt come with a harddrive#, got a cooler fan, bridged an internet connection through my laptop #because this doesnt have wifi), got the xbox companion app for my Windows phone, and extended my main computers media center through the extender. I have my xbox on pretty much most of the day for playing music, netflix, and watching/recording tv with the media player extender. I constantly check for overheating issues, but have not had one yet. I am really happy with my purchase! final thoughts: Keep the xbox horizontal and OFF the carpet! This DOES NOT come with a hard drive or wifi adaper....but it DOES come with an hdmi cable, wireless controller, and component cables. also, google: "bridge xbox 360 windows 7 internet connection" this is one way of getting around the no wifi problem

I purchased this package on 5/06/10. After waiting over a week (standard ground shipping) to get it I was thrilled to have my very own Xbox 360 - boy what a deal too ! Upon opening the box all components seemed to be there and it looked like I was going to be playing xbox in about 5 minutes. This is where the fun ends. The first thing I noticed is that all of the components had a used look to them (dirt, grime, cheeto's sauce). The HDMI cable didn't seem to be very high quality and appeared to be a mass manufactured generic one - also the port for the HDMI cable on the Xbox itself was stretched out and not very tight with the connector. There was also something small rattling around inside the console. These are minor things, but one would expect to get a little better product from Best Buy. I soon found out that the power cord to the A/C adapter had a different end on it than the receiving end on than the A/C adapter. Why Microsoft ever made 2 different ends? I don't know, but I was rather upset as I couldn't even power it on until I obtained a new chord. Wondering where to go for customer service, I checked the papers in the box that came with it and apparently Best Buy has an outside company do the refurbishing (Nuko Inc. of Riverdale, NJ) so I called them to get the problem settled. In the meantime I borrowed a cord from a friend and found out that the fan constantly ran and it was a really loud machine. Nobody answered on Friday afternoon so I called Monday at about 10:00AM and talked to a guy who eventually got the right cord sent to me free of charge. 2 Months later I got the RROD-E74 message (machine completely inoperable). Calling on both a Friday and Monday morning at about 10:00 I have gotten no answer from Nuko Inc. I am hoping to get the machine repaired within their 90 day limited warranty on hardware and workmanship. Thus ends the story for now.

My xbox broke so I needed a new one, but I recently bought a 120 GB hard drive so I wanted to older version so it would still work. This refurbished Arcade was exactly what I was looking for. It was cheap and gets the job done. If you do not care about the new xbox I would recommend getting the arcade, it’s a great value for your money. I would recommend you also get a hard drive, you can get the 250 now online for cheap, or spend the extra money and get the elite. However, if you’re like me and need to replace your broken xbox this is a great deal. Also as to the reviews about this unit being very loud I did not notice any issues. Its quieter then my old gen 1 xbox, also I install all of my games to the hard drive so it’s possible it’s a DVD drive issue.

just received this today. it plays games from my hard drive and i can watch netflix, but it will not read any discs, game discs or dvds. going to bring this back to best buy tomorrow and just pony up the extra $$ for the new xbox 360 s. at least then i'll have an actual good warranty/wifi and it's kinect ready. after reading all these other reviews, it seems these refurbs are not worth it.

When my XBOX 360 suffered a "red-light-of-death" failure (out of warranty since it was second-hand), the refurbished Arcade was a good solution. I only had to install my hard drive from the old XBOX onto the top of the Arcade, and follow some online steps from Microsoft to transfer all of the licenses. This was a much more cost-effective solution than purchasing a new XBOX 360 slim with a new hard drive.

With the new XBOX introduced now i'm sure prices will drop, but for when I bought this (a month ago) it was a great deal, and still an affordable alternate for those who cannot afford the 299.00 box

GREAT DEAL CONSOLE WORKS JUST LIKE NEW I THOUGHT I WAS GETTING MYSELF INTO A BAD SITUATION WHEN I READ SOME OF THE OTHER REVIEWS BUT I WENT WITH MY GUT FEELING AND I AM MORE THAN HAPPY WITH MY CHOICE

I purchased this as a replacement for my xBox 360 that just died. Unfortunately, Best Buy shipped me a "refurbished" unit that was dead upon arrival. I can play it for 1minute and then the system freezes and requires a reboot. When I reboot the system I get the red ring of death. If I wait an hour I get the system to beging the cycle over again. I am currently working with customer support to get their permission to return the defective unit. I will let you know how that goes. Don't buy this product.

I bought this counsel about a month ago and the only problem i had with it is that the remote that it came with did not work with the xbox text pad or the xbox headset. I called and they send me a new one. I was allowed to keep the first remote. Now i have two remotes but one does not work with the headset or texting pad. The remote works fine its just the headset problem and texting problem. I actually was able to purchase this system for $90 because i had reward points. The counsel only has a 90 day warranty but it still has the 3 year ring of death warranty. There is a chance you will get faulty equipment but just call the number in the box and they will most likely replace it.

Bought this about a month ago and LOVE IT! This is my first gaming system since Super Nintendo and this is amazing. I have no complaints what so ever. I did read the reviews so I was a little worried at first, so I went ahead and purchased the 2 year extended protection!

This was supposed to be a refurbished unit. It was a Christmas gift. the controller didn't work at all and the console stopped working after 2 weeks.

PURCHASED REFURBISHED BECAUSE MY 360 GOT THE RED RING OF DEATH, TRADED MY HARD DRIVE RIGHT OVER AND STARTED TO PLAY. THE ONLY THING I HAD TO DO OVER WAS RESYNC MY NETFLIX TO THE NEW CONSOLE.

WOW! This is the best deal I have ever come across! Came very well packed and shipping was free! It worked beautifully right out of the box, It has an enormous amount of speed it works so well! I would recommend this to anyone looking for a xbox 360 and wants one cheap! Go ahead get it, You will NOT be disappointed!

Although the controller has some problems. Keeps turning off randomly.