Customer Ratings & Reviews

I've been using the Xbox Series X for several months now, and it has truly transformed my gaming experience. As someone who enjoys a variety of games, from action-packed adventures to expansive open-world titles, this console has exceeded my expectations in every way. Performance and Graphics: The first thing that struck me about the Xbox Series X is its incredible performance. Games like Grand Theft Auto V and Red Dead Redemption II run flawlessly, with breathtaking graphics and smooth frame rates. The console's ability to deliver stunning 4K visuals with ray tracing and 120 fps makes every gaming session feel immersive and lifelike. The load times are impressively quick, thanks to the high-speed SSD, which means I spend less time waiting and more time playing. Game Selection and Features: One of my favorite aspects of the Xbox Series X is the extensive game library. I’ve been able to dive into Assassin's Creed Valhalla and explore its vast, beautiful world with ease. The backward compatibility feature is a huge plus, allowing me to revisit some of my old favorites from previous Xbox generations with enhanced performance. The Xbox Game Pass has been a game-changer for me. It offers an incredible selection of games, including new releases, which I can access without having to purchase each one individually. This has allowed me to try out games I might not have otherwise considered, broadening my gaming horizons. Design and Usability The design of the Xbox Series X is sleek and modern, fitting seamlessly into my entertainment setup. It operates quietly, even during long gaming sessions, which is a significant improvement over previous consoles I've owned. The controller is comfortable to hold and responsive, enhancing the overall gaming experience. Overall Experience Overall, the Xbox Series X has been a fantastic addition to my gaming setup. Its powerful performance, extensive game library, and user-friendly features make it a standout console. Whether you're a casual gamer or a dedicated enthusiast, I highly recommend the Xbox Series X for its ability to deliver an unparalleled gaming experience.

The Xbox Series X impresses with its powerful performance and sleek design, solidifying its place as a must-have for any gaming enthusiast. This console pushes the boundaries of gaming with its lightning-fast load times, stunning graphics, and seamless gameplay, making every gaming session an immersive experience. One of the standout features of the Xbox Series X is the Xbox Game Pass, an incredible value that is as awesome as it is extensive. With a vast library of games available at your fingertips, from blockbuster hits to indie gems, the Game Pass ensures you're never out of options. Whether you're in the mood for an epic adventure, a competitive sports game, or a cozy indie experience, Game Pass has you covered, making it an unparalleled service for gamers. Moreover, the delivery experience of the Xbox Series X is remarkably fast. From the moment of purchase, the process is smooth and efficient, with the console arriving at your doorstep quicker than expected. This swift delivery adds to the overall positive experience, letting you dive into the world of high-quality gaming without delay. In conclusion, the Xbox Series X, with its exceptional performance and the fantastic value of the Xbox Game Pass, represents a significant leap forward in the gaming world. Coupled with the fast delivery, it's a purchase that promises to delight gamers and provide endless entertainment. Whether you're a seasoned gamer or new to the scene, the Xbox Series X is a remarkable console that delivers on every front.

As an avid gamer, I've been eagerly awaiting the release of the Xbox Series X, and let me tell you, it does not disappoint! From its sleek design to its unparalleled performance, this console is truly a game-changer. First off, let's talk about the design. The Xbox Series X has a modern, minimalist aesthetic that looks great in any entertainment setup. Its compact form factor makes it easy to integrate into my gaming setup without taking up too much space. Plus, the cooling system is incredibly efficient, keeping the console running smoothly even during intense gaming sessions. But the real star of the show is the performance. The Xbox Series X delivers stunning graphics and lightning-fast load times thanks to its powerful hardware. Games look absolutely stunning in 4K resolution, with vibrant colors and lifelike detail that truly immerses you in the gaming experience. And with the addition of features like Quick Resume, I can seamlessly switch between multiple games without missing a beat. The controller is another highlight of the Xbox Series X. It's comfortable to hold for long gaming sessions, and the tactile feedback adds an extra layer of immersion to every game I play. Plus, the integration of features like Bluetooth connectivity makes it easy to use with other devices like my PC or smartphone. Overall, I couldn't be happier with my purchase of the Xbox Series X. Whether you're a casual gamer or a hardcore enthusiast, this console offers everything you need and more. It's a true powerhouse that sets the standard for the next generation of gaming. Highly recommended!

The Xbox Series X is hands down the best console I’ve ever owned. From its sleek, modern design to its insane performance, it’s built for gamers who want the ultimate experience. The 4K graphics are stunning—every detail pops, whether you're exploring open worlds or battling online. The 1TB SSD makes load times practically non-existent, so you’re in the action almost instantly. What really sets it apart is Game Pass Ultimate—a huge library of games at your fingertips. Plus, the backward compatibility means I can enjoy classics alongside the newest releases. The console runs whisper-quiet even during intense gaming sessions, and the new controller feels super comfortable for hours of play. Whether you’re a casual gamer or a hardcore player, the Xbox Series X is worth every penny. It’s a next-gen powerhouse that delivers on every front. Highly recommend!

Noticed all the new Xbox games are mostly only for the Xbox Series X system. Now I can finally play all the games I've been checking out that aren't for the Xbox One system. The Series X system is much faster than Xbox One & even my downloads are much faster on this console. Love it. The only Con to the switch over from Xbox One to Xbox Series X, is that all the X/S Games can only be played when they are installed on the Internal Hard Drive or on a Memory Card. My External Hard Drive from my Xbox One with all my games on it is only good to store the games on for Xbox One Games & to store a X/S Game but CAN NOT be played from the External Hard Drive. Internal Hard Drive is only 1TB which is small with the newer X/S Games. And Memory Cards are almost $500 for a 4TB Memory Card (that's the biggest they currently make that I've found). That's my only complaint about the Xbox Series X.

I’ve had the this game console since January, so now I feel like I can write an honest review. Pros: Quick and easy setup! My old Xbox games are still compatible with the new system so are the old Xbox controllers! Load times are a thing of the past. The games are ready to go as soon as I turn on the system. Graphics are very sweet. I have the Xbox connected to my Sony Bravia 4K with a JBL Dolby ATMOS sound bar. Let me tell you what an experience!!! Well until the wife tells me to lower the volume. Again the 4K graphics a buttery smooth. So clear , colors so vibrant. And the 3D spatial sound it produces adds to the experience. Expandable Storage is a welcome feature also. Since these new games take up lots of space the onboard 1TB will quickly fill up. The online service is same as always. I recommend connecting your XBOX via hard wire for a better experience. CONS: Price. It’s pretty steep at $499. But if you can afford it then it’s a very nice multimedia investment. In closing, my kids love it , the wife don’t mind it and I can squeeze a game sometimes then it’s a win win while we wait for the world to open up again.

I upgraded to the Xbox Series X and immediately realized my previous console had been holding me back emotionally. This thing is FAST. Games load so quickly I barely have time to sip my drink or question my life choices between screens. The graphics are unreal — everything looks crisp, smooth, and borderline rude about it. Quick Resume feels like sorcery, and the console runs whisper-quiet even when I’m deep into long gaming sessions. No overheating, no jet-engine noises, just pure performance. Setup was painless, storage is generous, and it looks sleek enough to blend into my living room without screaming “gamer cave” (although I absolutely am one). If you’re on the fence: hop off. This console is worth it 10/10 — would upgrade again if time travel becomes available.

I purchased the Xbox Series X from Bestbuy, and it has been a fantastic investment. The performance is exceptional, with lightning-fast load times thanks to the SSD. The graphics are stunning, delivering 4K gaming at a smooth frame rate, which makes every game immersive and enjoyable. The design is sleek and modern, fitting perfectly into my setup. Setup was quick and easy, and the console's user interface is intuitive. It also runs quietly, even during intense gaming sessions. One of my favorite features is the backward compatibility, allowing me to enjoy my older Xbox games with enhanced performance. Pairing it with Game Pass Ultimate has been a game-changer, giving access to an extensive library of titles. Delivered promptly the next day, the entire purchase process was seamless. Overall, this console lives up to the hype and is worth every penny for serious and casual gamers alike.

Definitely worth the 4 attempts and long waits. Once I did manage to get an order in, Best Buy managed to have it ready for pick up within a week, and actually had it ready a day early. Opened it up on Christmas Day, and the graphics, loading speed, performance, and features like quick resume have made gaming loads of fun. Set up was incredibly easy too and the user interface is familiar. Not too many changes on paper, but they added up and it is significantly better than my One X. 100/10 would recommend.

The Xbox Series X is an impressive powerhouse that truly delivers next-gen performance. The fast loading times, smooth 4K graphics, and overall stability make gaming incredibly immersive. Game Pass remains the biggest advantage — offering hundreds of quality titles at a low monthly price, it’s hard to beat in terms of value. The console design is simple and quiet, fitting easily into most setups. However, the user interface can feel cluttered at times, and some exclusives still lag behind PlayStation’s lineup. Despite that, the Xbox ecosystem — especially the seamless cross-play and cloud gaming — shows Microsoft’s clear vision for the future of gaming. Overall, the Xbox Series X is a must-have for players who value power, convenience, and access to a massive library of game

Subtly silent and sleek design. Best graphical speed display to date. Comfortable ergonomic control with appropriate haptic response. User friendly interface minimizes entertainment center.

The Xbox Series X is an amazing upgrade from the Xbox One S that I had owned before finally getting it. Load times for most games are almost instant or only take a few seconds. The quick resume feature of the console is nice. You can pause your game and put your console into standby. Once you power everything back up you are right back where you left off. Games look crisp and beautiful and run very smoothly. Controls are much more responsive and have next to no input latency. Could not be happier after a year of trying being able to finally get my hands on one. Happy gaming everyone!

So far I can say this Xbox series x has been the best purchase I’ve made in a really long time as far as tech goes. This device is really ahead of its time Very easy to use and setup The graphics are amazing The user interface is going to take some time for me to get used to coming from PlayStation But I honestly think the Xbox series x gets the job done. Extremely quiet while running games. The quick resume option will come in handy when you have more than three games and want to switch seamlessly from game to game and continue where you left off. The controller is solid love the color Remember to buy rechargeable batteries and a solid head set to pair.

I purchased my Series X on December 2nd, 2020 last year. I've had it for over 7 months now and I still love it and play on it as much as i did the first day. Microsoft is absolutely killing it this generation which is why i switched from ps4 to the Series X and i couldn't be happier that i did. The Next-Gen features this Xbox has such as Quick Resume, which lets you have multiple games open and play between them in a matter of seconds. I use this feature every day. A growing list of games that have Auto FPS Boost and Auto HDR, which makes games look and play amazing! Playing a game that was once 30 fps to now 60fps is so awesome, especially the games that are boosted to 120fps! It's an absolute game changer. Game pass Ultimate is a must if you have an Xbox. It's too good of a deal to pass up, it's perfect with the Series X. Games load incredibly fast on the internal SSD of the Series X it'll make you realize how much time was wasted waiting for games to load last gen! The new contoller is a nice upgrade from the previous model. It now has a textured grip on the back and triggers which feels great to play on while gaming for long sessions. I truly am enjoying my Series X and the Next-Gen features it offers, it's only getting better from here too, with a lot of Xbox exclusives coming soon this year like Halo Infinite, Forza Horizon 5, and many others, all day 1 on Game Pass! You won't be disappointed going with the Series X this generation.

Hello to whoever’s lucky enough to get this email—because it’s mostly good news about some great employees… and, well, a little feedback on a couple who could use a reminder about customer service. I’ve been shopping at your Tacoma, Washington location for a while now, and for the most part, everyone there has been fantastic. Sam deserves a serious shout-out. When I first came in, I knew nothing about laptops. I’m what you’d call a “high-maintenance customer” — not a jerk, just a guy who asks a lot of questions. Sam has been incredibly patient every single time. I only buy from him now. He’s helped me with my laptop, mouse, keyboard, monitor, phone, phone case, printer, and even an Xbox. He even helped me apply for a credit card — I didn’t get approved the first time, but this time he got me set up with a $2,000 limit. Not bad for a guy who used to look like a dirtbag on paper! Nick is another one who went above and beyond. One time I had my whole setup — laptop, mouse, and a big-screen monitor — spread out on the counter. The first guy there didn’t seem too interested in helping (I’ve heard he’s great with computers but has the personality of a wombat). Nick stepped in and was fantastic. He spent over an hour helping me out and got everything dialed in perfectly. Riley — she reminds me of my niece, which is a compliment. When I came back to pick up my laptop after the update service, she was super helpful. She and Nick made sure all the extra setup I wanted got handled. I’m not “Johnny Computer,” so I appreciated the patience. Now for the part I wish I didn’t have to write: the last time I was in (this past Tuesday), I purchased my Xbox and printer using my new Best Buy credit card. I accidentally left my mouse behind and came back the next day to pick it up. The Geek Squad area was slammed, so I approached the other side of the counter after standing infront of the girl at the counter for a maybe a minute . Noticeing she was not active doing much but standing there.. could not see her name tag it was covered with thick black hair and a blond male there. I asked if she could grab my mouse from the other counter, and before I could even tell her they’d labeled it with my name, she just pointed and said, “You have to go there!” just 4 feet away to help she was doing nothing . no customers on the shipping side of the counter.— then walked away. There wasn’t anyone available at that counter, so I had to wait about a half hour just for someone to grab it from the back. I’ve been in retail for over 30 years, and I’ve seen good, bad, and ugly — but that was easily one of the rudest, laziest interactions I’ve seen in a long time. To make it worse, she walked over to the kid and started saying things about me as the young male looked , right at me. Not a great look for a customer-service job. All that said, your Tacoma store has some excellent employees who truly make the experience enjoyable — Sam, Nick, and Riley deserve real recognition. They represent the kind of patience, professionalism, and people skills that keep customers coming back. Best regards, Billy

The Xbox Series X is a powerhouse of gaming perfection. Its sleek design is matched by lightning-fast load times and stunning graphics, thanks to the custom SSD and RDNA 2 architecture. The Game Pass service is a game-changer, offering an extensive library that keeps your options fresh and exciting. Backward compatibility is seamless, letting you dive into classics without missing a beat. With its solid performance and robust features, the Series X truly elevates the gaming experience. It’s not just a console; it’s a gateway to endless adventures. Highly recommended!

The Xbox Series X addresses the Xbox One X's weakest point: speed. It has a powerful CPU in addition to its monstrous GPU and has a built-in SSD. You'll be impressed with the speed from the get-go. The initial setup was super fast and it even allows you to copy settings from the cloud that is backed up from your previous console. You'll be up and running in no time, and if you are a Gamepass subscriber, you'll have great games to play such as Gears Tactics & Tetris Connected. You'll have to be patient though as they download or as you apply the Series X optimization patches. While the delay of Halo Infinite's launch left a big hole in the launch lineup, it did not really bother me as I have more than enough launch games to play. Yakuza Like a Dragon is quite fun and looks fantastic on the console. While not a graphical showcase, Tetris Connected manages to look quite cool and flashy and is incredibly addicting with numerous online and solo game modes. The backward compatibility truly shines and it is a joy going back to some of your favorite titles that perform better now with the power of the Series X. Forza Horizon 4 and Gears 5 never looked so good at 4K-60fps. The new controller is not a big change, but since I use the Elite 2 anyways, that didn't bother me all too much. I quite like how the new controller feels and it seems they made some minor yet meaningful tweaks to it overall. The bumpers seem more responsive to me and the share button is a useful addition. I am looking forward to seeing what's next for this powerful console, and I am very impressed with the overall package so far. Cheers

I absolutely love the Xbox X. It truly is so fast and the graphics are so insanely good with my Samsung smart tv! I convinced my whole family to get one, I also really like how it can stand up or lay down so better for different set ups, I have mine connected with and Ethernet port and it just changes the whole game. No lags and just makes for an all over smooth and quality game set up! I also really like how I can play Xbox 360 games on it and it has a disc drive for all of those older games to reminisce on!

I purchased an Xbox Series X as a replacement to my aging Xbox one. Overall I have been not just happy but impressed with the responsiveness and loading power of the new console. Games take seconds to load into as opposed to minutes on the old console. Adding to that the fans are virtually silent. The interface itself is nearly identical to the xbox one yet everything feels sharper and more refined. A nice aspect of the series X is its backwards compatibility. Though this console is cutting edge I still maintain the ability to play with friends on older consoles, this includes my girlfriend who I gave my Xbox one to.

The Xbox Series X has blown me away in every aspect! From the moment I powered it on, I was immersed in a gaming experience like no other. The 4K picture quality is simply stunning—games look absolutely lifelike with vibrant colors, deep blacks, and amazing clarity. Whether I’m exploring the vast world of Fallout 4 or engaging in intense battles in Call of Duty, the visual fidelity is unmatched. But what really sets the Series X apart is the frame rate performance. The smoothness of the gameplay, especially in fast-paced titles like Call of Duty, is a game-changer. The 120 FPS capability makes everything feel incredibly responsive and fluid. Even older games like Fallout 4 have been enhanced to run at a silky-smooth 60 FPS, and the difference is night and day. No more lag or stuttering—just pure, seamless gameplay. The ease of use is another major win for the Series X. The quick setup, intuitive interface, and Quick Resume feature let me jump right back into my favorite games in seconds. Switching between titles feels effortless, and the load times are practically non-existent thanks to the SSD. Overall, the Xbox Series X delivers in every category—picture quality, frame rate, and ease of use. It’s the ultimate console for anyone looking to experience the next generation of gaming, and I can’t recommend it enough! This is hands down the best gaming investment I’ve ever made.