Customer Ratings & Reviews
- Model:
- XGO3-GL-SF-ORANGE
- SKU:
- 6518716
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Durability
Rating 4.2 out of 5 stars
- Comfort
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the GPS tracking feature as it provides peace of mind knowing their children's location. Parents appreciate the limited contact feature as it allows children to reach them when needed but prevents unauthorized contacts. However, some customers have experienced issues with the calling feature, such as calls not connecting or dropping frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gps tracking, School mode
Perfect beginner phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can only sing the praises of Xplora and its convenience! Our son isn’t quite ready yet for a cellphone, but we wanted a way to keep up with him while out with friends or at school. The Xplora XGO3 was the perfect option! Setup was super easy and the watch was ready to go within just a few minutes. My son loves that it looks “techy”, and we love that we can easily communicate with him. The GPS works great, and the school mode is super convenient to keep him attentive at school. I’m happy that it does allow for emergency calls, if needed.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you so much for your review! We're delighted to hear that the watch is exactly what you needed for your little one and that it proves useful while he's with friends or at school!
- Pros mentioned:Camera, Gps tracking
The best ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the Xplora Kids' XGO3 Smart Watch for my daughter, and it has been a fantastic addition to our family. This watch combines safety, functionality, and fun, making it an ideal choice for any parent looking to stay connected with their child. The GPS and cellular capabilities provide real peace of mind. I can easily track my daughter's location and communicate with her through calls and messages. The SOS feature is particularly reassuring, giving her a quick way to alert me in case of an emergency. The watch is packed with features that my daughter loves. The camera allows her to capture her daily adventures, and the step counter encourages her to stay active. The bright pink design is a hit, making it a stylish accessory she enjoys wearing. Setting up the watch was straightforward and the user interface is intuitive and kid-friendly. The durability of the watch is impressive too; it withstands all the rough and tumble of daily play. Overall, the Xplora Kids' XGO3 Smart Watch is a perfect blend of safety, communication, and fun. It's an excellent tool for keeping connected with your child while encouraging their independence. Highly recommended!
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you very much for taking the time to share your detailed and positive review! We're genuinely thrilled to hear that the XGO3 watch has made such a great impact on your family and that both you and your daughter are finding joy and comfort in its features.
- Pros mentioned:Limited contacts
Great watch. I recommend it and the kids love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was straightforward, but make sure to update the watch's firmware. My kids learned how to use the watch in less than 5 minutes. They love being able to call mom, dad, friends, and grandparents. The strap is a bit long and big, so my 7-year-old has to wear the watch tightly. The safe zones feature is great for knowing if your child is within the designated area. You will receive a warning if they move outside the zone. The battery life is ok, you should charge it every night. This is not a big deal if you make it a routine. The watch charges with a standard cable. My kids have been using the watch for 2 months and it still looks new. All functions are working as intended. Overall, we are happy with the Xplora XGO3 smartwatch. It is a great way for my kids to stay connected with me and their friends and family. The setup is easy, the features are useful, and the quality is good.Here are some additional thoughts on the watch: I like that the watch does not have access to the internet. This helps to keep my kids safe from online predators and inappropriate content. I also like that the watch has a limited number of pre-approved contacts that my kids can call. This helps me to control who they can communicate with. I would like to see a few additional features in the future, such as the ability to send text messages and the ability to track my child's steps. However, overall I am happy with the Xplora XGO3 smartwatch.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We appreciate your comprehensive feedback on the XGO3 smartwatch. It's great to hear that your kids quickly adapted to using it and that it has become a valuable tool for staying connected with family and friends in a safe environment!
- Cons mentioned:Calling, Customer service, Messaging
Needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great product if it actually worked. Finally got the watch to send text messages. Still will not call. Been in contact with tech support and customer service. You can only reach them through email as company is based overseas. Takes 24hrs for them to respond. Ive been emailing back nforth for about 2 weeks now with no improvements. Also as of yet I am the only person that can even text my son on the device. Ive also had trouble setting up the 2ndary account. Anyways, long story short its not ready for customer sales. It has a lot of glitches they need to figure out.
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you for sharing your detailed feedback, and we sincerely apologize for any inconvenience you've faced with your watch.
Regarding messaging, other contacts may still need to download the Xplora app to text with the watch.
As for the call issue, it could be related to coverage; nevertheless, since you are already in contact with our customer service team, they will be able to provide you with the best advice. Hope that together you will be able to sort this out!
- Cons mentioned:Battery life
It's cool!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is pretty cool for it being for kids. I love all of the features it has and how its app controlled. The only down sides are, it doesnt refresh as fast and the battery life isnt great. Its in my daughters backpack not being used, just on and within 4 hours it got down to 80% battery life.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thanks for sharing your thoughts, and we're glad you like the watch’s features!
The battery should last at least one day, but we are looking into improving that even more in the future. Feel free to contact our customer support to see if there is anything you can do to optimize the battery life, here’s a link to our contact form: https://support.xplora.com/hc/en-us/requests/new
- Pros mentioned:Limited contacts
JellybeanMomma
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our 11yr old daughter. It is very secure and when setting up the app the only people that can call on it must be in the contacts. Also she can only text her guardians. The cost of this is minimal monthly. Also you can her her talk on it really well which is a plus since it is a watch. It gives her some independence without exposing her to all the risks that come with a smartphone.
I would recommend this to a friend Great kids watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves the peace of mind that comes with this watch. We are able to contact, track and connect with our children using this watch. I love that we have to approve the contacts that are allowed on this device to ensure safety. Its user friendly and our kids love the bright pink color!
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .It's wonderful to hear that this watch provides your family with peace of mind through its safety features, and that your kids also love its visual appeal! Thank you for this review!
Nice watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good and of fine quality.Only plans are expensive if you want to looks fo r cheaper monthly mobile plans for kids
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're happy to hear you're satisfied with the product's quality! We understand that the pricing of the plans might seem a little pricey - while we strive to offer the best value, we also need to balance customer needs with regulatory requirements and taxes. But we're always exploring ways to provide more affordable options for our customers! :)
- Pros mentioned:Gps tracking
Perfect for busy kids!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this watch for our 10 year old son. It makes it easy for us to track him and make sure he is safe. The speaker volume is loud and he can be heard with clarity. His favorite part is tracking his steps for the day, and he loves being able to send me little voice memos.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're delighted to hear that your son enjoys using the watch and finds the step tracking and voice memo features especially appealing. You may already be familiar with our Goplay platform, where steps, converted to Xplora coins, can be used for all kinds of fun activities!
- Pros mentioned:Grows with child
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great beginners watch for kids! It's pretty self explanatory on how it works. We love all the features & my little girl is obsessed! I love that this watch is able to grow with her as she gets older! We love it, don't have anything negative to say about it! So buy one asap!! <3
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you so much for this great review! It's awesome to hear that the watch is a hit with your little girl, and that it can grow with her over time.
Your enthusiasm means a lot to us, and we're so glad you're happy with your purchase!
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 of them both junk. Watch says its too hot or when it did work says can connect. Tried taking it back to best buy to get help no one knew anything about the watch. Dont waste your money. I got a watch through T mobile and i lt works perfect i absolutely love it. Definitely recommend checking out your phone company
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're truly sorry to hear that you didn't receive a satisfactory solution at the store.
While it's normal for the watch to become warmer on certain occasions, such as when downloading updates during the initial setup, it should never become excessively hot. This could indicate a potential issue with the watch, possibly due to exposure to water beyond the recommended level.
If you need further assistance with your watches, our CS team is always available to address your concerns. You can send your inquiry here: https://support.xplora.com/hc/en-us/requests/new
XPlora Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child loved it. Amiga he only things is sometimes takes time to update her location.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thanks for sharing your experience! The GPS signal may be affected indoors, so it's a good idea to try updating your location when there are no obstacles blocking the signal from your watch.
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a friend of mine and she loves it. She said it is perfect for keeping track of her daughter and being able to see her location has taken a tremendous amount of worry of her shoulders.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you for sharing this wonderful feedback! We’re so glad our product made a great gift and is helping your friend stay connected with her child :)
Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GPS tracking is really accurate. The call and messaging feature is great for staying in touch. SOS works great. Highly recommend!
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're so happy to hear you're enjoying the watch! Thank you for the great review and recommendation!
Watch 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My other niece screwed with excitement to receive her new watch for Christmas and excited to start using device.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .It’s wonderful to hear she’s so excited! We hope she enjoys every moment with her new watch!
- Cons mentioned:Calling
Connectivity Issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Registration was easy and GPS was pinpoint accurate. However, the voice calling was HORRIBLE. When the calls were able to connect (few and far apart) they would drop in a matter of minutes. Deactivating is pretty easy too, just know that you will not be talking to any human support, which is okay unless you REALLY need to.
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .We're glad you found the registration easy and the GPS accurate! Unfortunately, without more context, it's hard to pinpoint the cause of the calling issues, but it’s possible that a different SIM-card might have worked better for you.
We hope you’ve received the support you need from our team by now. If not, please reach out to them here: https://support.xplora.com/hc/en-us/requests/new
They can help diagnose the issue and find the best solution for you :)
- Pros mentioned:Gps tracking
Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gif for my grandson.out of USA We connected in our country with no problem.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Congratulations on the new watch! Hope your grandson truly enjoys and benefits from it.
- Pros mentioned:Gps tracking
Great Watch for kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is great. We love it. We can track and communicate with out daughter ver well. Plan is cheap.
I would recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you so much for your opinion, it means a lot to us!
- Cons mentioned:Games, Messaging
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only message if you use the Xplora app so there is no way to add multiple numbers to text message. Call only. You can’t play any of the games not worth the $100+ I wouldn’t buy this
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Thank you for taking the time to provide your feedback. We genuinely appreciate your input and understand your concerns.
We would like to clarify that the group chat feature is currently not available on our platform, and all contacts need to have the app installed to communicate with the watch. Additionally, text messaging is only possible through the app. These measures are in place to give parents better control and to enhance the safety of the communication.
Furthermore, the watch does not include any games. We made this decision to encourage more outdoor activities and to help parents have better control over their children's internet usage and playtime. We understand this may be disappointing, but our goal is to promote healthier habits and safer internet experiences for children.
Thank you for your understanding and patience. We value your feedback and are continually working to enhance our product.
- Cons mentioned:Calling
Does not function as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with T-Mobile. Calls will not work. Found out the hard way after trying to solve it with T-Mobile for 5 hours today. Really frustrating. T-Mobile pushed for an upgrade to something that works better on a 5G network. Will try the Xplora plan next. If it doesn't work it's going right back to BB. Aside from that, it's a cool device.
No, I would not recommend this to a friendBrand response from Xplora Technologies Inc
Posted .Hi, we are sorry to hear that you had issues with using your watch. It could be a coverage problem. Please reach out to xplora's customer support to that we are able to help you set up the watch.
