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Customer Ratings & Reviews

Zhiyun - Crane 3-Axis Handheld Gimbal Stabilizer-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 227 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 227 Reviews
  • Rating: 3 out of 5 stars

    Good, Not Great

    Posted
    LHProduction
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Buyer Beware that this gimbal malfunctions as the camera mounting plate was designed to large. The plate physically hits and damages the motor assembly. This is a poor design and will damage your gimbal when using it. I have contacted Zhiyun through FB Support and they ignore the problem and demand videos, photos, etc., but this issue is well documented online with their support and they are well aware of it. Otherwise, the product does function good and does provide stable video....just be aware that you will incur damage from its own poor product design. I have yet to resolve this issue with them, so support is not great either.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    I tried on my 5D...

    Posted
    Joelind90
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So, for all 5D canon users. I have a 5D mark iv and I tried balancing just the body and it barley worked. When the box comes in, it says that it holds up to 3.3lbs compare to the description online. Also, I know you're supposed to do the update in order for it to work for the 5D (for those that don't know much about this product). When I went to the website to get the update for the 5D, it wasn't on there and I looked everywhere! So, I ended up returning it last week. I'm hoping that they get one that holds more weight, or I'll get it somewhere else. For Sony people, I know that you'll love this thing! It's just not for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Sturdy Functional Gimbal

    Posted
    Vydeo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    At first I had a really difficult time balancing the camera on the gimbal. It helped having a pattern on a wall that could be viewed on the camera's screen. It worked well with my Sony A6000 and a SEL1118 lens. Then I put a Canon Vixia HF-G40 on board. That was a little tricky. The camera's eye cup rubber impeded the motion of the gimbal until I bent the eye cup towards the lens. After that it managed the camera just fine. It really smoothes your movements when shooting. The resulting video was nice. You almost need to use a monitor when shooting because when you flip out the camera screen, it changes the balance. I was able to adjust for that however. I think it could be handy to attach to a tripod for DSLR still shots that are totally level no matter where you move the tripod. I like the build quality. It feels very solid. The case is a great accessory and the batteries last a LONG time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this Gimbal

    Posted
    mwob

    Using this with Canon 5d mark IV and 24 - 105 L f/4. Total weight about 1500 grams. Works beautifully. But, you must get the latest firmware and go into the Zhiyun Gimbal Tools App and set the motor power to "high". This allows the higher weight of the canon DSLR. I used a iMacPro and the Mac version of the Gimbal Tools. Works great. Amazingly smooth and stabilized video for a steal of a price. I'm sure the new DJI and new Zhiyun products have more features, but bang for the buck is great on this one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    support from best buy and zihyun is horrible

    Posted
    ARTery
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this, seemed to work well but flashing light and turning off ended up being a fault in the unit. Best buy wont replace it as it took more than 14 days to troubleshoot. Zihyun USA are not the suppliers. You have to contact Zihyun asia and try to get a return for repair, Still trying 3 months later. I believe I have to pay shipping too. Another bunch of cash to the cost of this unit. I have just updated my studio with computers and I have first line pro cameras bought due to ease of service and return with best buy. Not this item, it is a nightmare.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Cinematic, Ultra Stable, Professional Video

    Posted
    Vividaa206
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    As a cinematography & video production professional, 3-axis motorized gimbal systems are a must. After purchasing the big, Hollywood-esque DJI Ronin, I loved having the smooth stability for my Sony mirrorless DSLR cams, but the Ronin has a pretty technical and involved setup process. The Crane, however, was simple and easy to balance within minutes. I recommend the crossbar accessory, which adds a more comfortable grip and is easier to use for longer periods of time. I also got the Sony cable, allowing my Crane to interface with the camera, giving the user the ability to shoot photo, video, and even zoom directly from the Crane. Sweet product. Strong motors, great case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great gimbal motor only

    Posted
    AmateurFilmer
    • My Best Buy® Elite Plus MemberElite Plus Member

    As for being a gimbal, it does a great job. It is light weight, it has a fantastic battery life, and it was really easy to balance my camera on it. However, I am not very impressed with any of the other smart features. The app on my iPhone X doesn't run very smooth, it didn't have compatibility with my DSLR (even with an update), and pairing to my phone didn't work very well. I took this gimbal back for one with more smart features that work with newer DSLRs. I would only recommend this gimbal to someone that is looking for a gimbal motor setup, and not anything else.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome gimbal!

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was leaning towards getting a DJI Osmo but since I already owned DSLR cameras and since they do better in lowlight settings, I took the plunge on the Crane v2. I owned a previous "stabilizer" that was a pain to get balance, but the Zhiyun Crane v2 made balancing as simple as mounting and pushing a button. Would buy this 100 times over. It takes a little getting used to but it is an awesome device. Have used it already a few times on shoots and look forward to mastering my skills with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great with a few cons

    Posted
    JAY1900
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It’s a fantastic gimbal! Holds my Sony a7iii no problem with my Sony 28mm and can even hold the 85mm f1.8! Battery life is good and stabilization is amazing. Wish it came with a tripod and the Sony cable (which for some reason is $25?!!), but for $350 can’t complain. I would highly recommend getting a quick release plate for this, it will speed up balancing times a ton!...unless you’re swapping to a different lens then you have to rebalance it. Balancing takes some effort but not to difficult maybe 5-10min tops.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Convenient, smooth, and portable

    Posted
    TechTruth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve used this with the Panasonic GH5 and have been quite happy with it. It’s small size is great and the results are very good. It comes woth a wonderful hard case. I use it with the 12-35 native panasonic lens and have used it woth the 12 mm as well. The only downside is trying to find a way to transport it assembled — still searching for a solution. Also, it can get a little heavy but has to have a minimal load (no mic or heavier mic). I have had success with using a tripod plate to speed setup time. Overall, a really good purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not last

    Posted
    Jessetc

    While I loved this gimbal when I first got it, it has stopped working since. I have done research on forums, worked through possible solutions, and have come to find that without much for customer support between BestBuy and Zhiyun, I would seriously not recommend this to anyone. Les than 8 months of very light use, and the device has malfunctioned (just has blinking light) and cannot be found by any device to fix. This appears to be a problem for several people. Great device when it works. Even bought a second for a school I work with. Hoping that one fairs better.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best-Value Gimbal for Mirrorless!

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really awesome gimbal. Comes with its own protective case. Construction is easy, balancing is a learning process. First balance took about 5-7 mins, after multiple use can balance calibration in about 3 mins. I used my Fujifilm XT-2 with 16mm 1.4 and 18-55 2.8-4.0 lenses with no weight issues. Lots of fun to use. Additional thing I recommend is to purchase a stand, I bought a mini tripod that could hold the weight of the gimbal with a camera on it. Makes balancing easier and I can place the gimbal down with a stand, when my hand gets tired haha.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    dickie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Saw a number of very positive reviews on other sites. I ordered and received the product last week and set it up over the weekend. Was surprisingly easy to do. Took me a little less than ten minutes and it was ready to use. Ended up shooting about an hours worth of videos on Sunday. Kind of made me into an instant semi-pro. I definitely recommend this product. It is not a toy but a real professional quality accessory.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The crane is AMAZING!

    Posted
    KayV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I traveled with this in Colorado and shot with my sonya6300. We explored so many places from the Sand Dunes to Seven Falls. The videos came out amazing and I don't have to worry about shaky videos ever again. The material is sturdy, the battery life is great, and once you have practiced balancing it, using it gets easier over time. This is absolutely one of my best investments and I recommend this product to anyone who wants to start taking great videos to create montages or even vlogging purposes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gimbal is easy to set up and use

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When first open the pieces were stored neatly and has a professional feel to it. Balancing the gimbal is pretty simple for a first timer like me. As long as followed instruction step by step you should be fine. One thing i didnt like was that i wasnt able to find my device in the computer even after downloading the software and all that is mentioned in the instruction. Besides that the product is great for a beginner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than IS on you lenses!

    Posted
    MasterNinja
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Way more stable then any lens with image stabilization, VR, VC or whatever brand of lens you have. I have a Canon M5 with a pancake lens and it is fantastic with it. I'm pretty sure any Sony or Mirrorless camera will be great. I did have to calibrate it and sometimes it does get confusing as to which way it's supposed to face. But once you get that down it's the steadiest picture there is! Buy this if you are serious about videoing on the tube, weddings, 15's, 16's and more!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lightweight & Reliable

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Since I’ve purchased this, the crane 2 and the ronin s have both come out, but I still think this is well worth the money. I’ve used the ronin s and love how beefy it is because I’m not worried about beating it up, but the lightweight and size of this are perfect if you need to minimize space and pack it in a carry on for travel content. I usually screw a tripod on the end of it to give myself more control.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very good for the price

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used the Crane 3-Axis Handheld Gimbal Stabilizer with a Sony camcorder, even though the product reviews did not specifically recommended it for this type of equipment. Setup was super easy following the directions. After initial setup no more adjustments needed. It worked perfectly fine with the camcorder. The use of the joystick requires a little bit practice, other than that great purchase. I am using it for technical videos of our companies manufacturing equipment.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gets Confusing

    Posted
    Bamaboi223
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The setup part took the longest Once the camera finally gets balanced then its good but be prepared for a long setup if you're a first time user.I recently had a DJI OSMO, and it seemed more user friendly. It doesn't follow your shot as planned sometimes which gets frustrating but I am still learning to use it. Overall it's a great product and I would recommend to anyone that's looking to get more stable shots for their videos!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    For my Sony A9 & A6300

    Posted
    ChiKali
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Using for both my Sony A9 and A6300 camera. Works great with it. Stabilization is excellent. Videos come out looking very stable. Would buy again. The controls on the Zhiyun - Crane is easy to use and placed in the right position making it easier when needed to use. Wish that they included the USB cable to connect to the camera to control the video controlling on and off switch on the handle. Other than that it's a great product and yes, recommended!

    I would recommend this to a friend