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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers are delighted by the Smooth Q-3's ease of use, with many praising how quickly they learned to operate it. The smoothness of the video footage is another frequently cited positive, with users noting its ability to create stable, professional-looking videos. The absence of negative feedback suggests a high level of customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Rated 1 out of 5 stars

    Horrible doesn’t work!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product last June (2022) for my bedroom, which is about 14x12 square ft. However, from the time I brought it I noticed it doesn't cool the room down and you have to stand directly in-front of it to feel anything. I took it out a few day ago and and it’s even worse, it’s not cooling and it blows hot air.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app does not work. Very difficult to setup. I didn’t found any proper instructions on how to operate. After some google search and YouTube video, I found the app and process but the app doesn’t recognizes the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Knock off DJI, HORRIBLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been more disappointed in a product from Best Buy. I wanted a gimbal like my dad's DJI which this was obviously a direct rip off from. I used them side by side on their feet using both Note 20 Ultras and the DJI was able to track the subject around the room beautifully, this thing was loosing the subject as soon as she moved. Even when standimg still this gimbal was twitching and would not stop moving. For the same price ignore this piece of garbage amd get the DJI. I hope Best Buy stops selling these...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save ur money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item sucks!! It’s hard to connect to phone Bluetooth & still can’t get it to work smh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even thonk about buying this!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Galaxy S21 Ultra. Seemed to want to function out of the box, but gave up once the app was downloaded to the phone. App is vague and there is little to no support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to operate wasn’t compatible with phone had to email china and they told me to get a new phone mine you I have an Iphone 13

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was damage when i bought…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We return, it was damage. Chinese manuals…………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality product. I bought 2 of these and both have the same issue of not even powering on correctly. save your time and go with the dji.

    No, I would not recommend this to a friend