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Customer Ratings & Reviews

Your price for this item is $2,649.99

Customer reviews

Rating 3.9 out of 5 stars with 19 reviews

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Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

68%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 3 out of 5 stars

    disappointed buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the range but I find it difficult to keep clean, After my first use, I had residue inside the oven that I could not clean as advised by the manual. I find the burners and the covers easily pushed out of alignment. and all burner top that will not come clean as well. The sides have gaps where food slips into and can't be easily wiped away. (I use computer dust away can to blow out particles in the seam. Now I also see black scratches at the back of the unit from the grates rubbing on it when lifted to clean below. Also, the stainless surface scratched after 1st use. Nice looking but hard to maintain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Burners have no simmer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual fuel stove is great ...gas burners & electric oven. Only problem is the burners have no simmer flame. Only high & medium. Impossible to cook rice ... burns every time.

    No, I would not recommend this to a friend
    • Brand response from ZLine Customer Service
      Posted .

      Hello Eileen! Thank you for reaching out to us. We are glad to hear you are enjoying your stove. Regarding the flame, this can be easily adjusted to ensure your flame is at the perfect level for your cooking needs. All you will need is the ZLINE specific flame adjustment tool (yellow screwdriver included with your range purchase). If you do not have this tool, our team would be happy to send you a new one, as other traditional screwdrivers will cause damage to the range, and this tool is compatible with your range. Please reach out to us at zlinekitchen.com/contact and request this part, and our team will send this along with flame adjustment instructions! We look forward to assisting you. ZLineCustomerService