Customer Ratings & Reviews

Very pleased with the system. Easy to setup and review content online through App. You need to play with the IR setup a bit because it must bounce against something to really work well at night. Software UI is not great but it works.

I purchased this product as a camera system for my house. For the first 2 months the equipment was working flawlessly. One day I randomly decided to take a look at my camera and 2 of the camera locations were not working. I then got on my extension ladder and went up to the camera to find out that the connection was oxidation and burnt out. I must say I did silicone seal the connection and shrink wrapped it to prevent moisture from reaching the connections however this system failed me. I am very unsaatisfied with my purchase and to add insult to injury it is impossible to get a hold at anybody at zmodo. This product is not worth spending the money on and I would not reccomend it to anybody. If you still decide to purchase this product just remember that you have been warned.

It is lower price than other sec cam. You should buy it if you are ready to pay the extra $200. Don't ever trust Zmodo. The positive feedback you read is their employees posted. Money might not be your problem, but I'm sure time is your problem if you purchase this product. Their hardware has so much problem. Especially is the hard drive. My case was I purchased this item and used it less than a month, I need to file an RMA to return the complete product to Zmodo to fix it. The problem was the device didn't turn on. After they shipped back, we found there was missing parts. We waited for another 5 days to receive the Power supply which was missing in the box. Now the hard drive doesn't work, and we have to file another RMA. Each shipping fee cost about $16. Would take about 4 weeks to return back to you and not guaranteed is fixed. Eventually, I have to spend $150 for the hard drive and fix it myself. Look at my screenshot email for what I said

been using this camera for months so far it's easy to set up and quality isn't bad with the price i got. only cons is sometimes having problem connecting to zsight app to view live cam.

It took a little while to set up but not hard to understand or overly complicated. We have recorded about 3 weeks of footage so far and it has not recorded over anything so there is a lot of storage. We like that it is stored on the cloud.

Have had system now for 3 months with no issues. Could use better app. App sucks on iPad but very good on iPhone. Really good on iPhone.

Simple to hook up and simple to use. Love to use my camera.

Pleasantly surprised. Cameras were a bit difficult to set up, but once we installed a monitor and got them online, we have not had any problems. Video review is a pain and not very effective, but for remote real-time viewing via the Zmodo app - this system really does the job.

Slightly pricey, but good for Poe. Web app is easy to use

After buying this unit on the "deal of the day" I hooked up the cameras hard drive etc. I spent most of the day running the lines through the garage and attic. One week later the hard drive crashed. I told the hard drive back to Best Buy . They could not exchange the unit because all my cameras where still hooked up on my house. I just wanted to exchange the hard drive. Well I had to buy another unit, wait two weeks to have it delivered then returned the unit after switching out hard drive. Three trips to Best Buy and finally have a working unit.

Not as easy to get working as hoped. The app and remote viewing is total junk. The qulity is ok. A bit grainy but reapectable. Cost is great. Its vga cable only is a hassle and doesnt work with a converter to hdmi.

It's not bad so far. It's been working 24/7 for a month now with no issues. Improvements can be made with the app as it's very simple that's why I gave it 4stars will give it 5 if they improve the app and system software . For the money it's a good buy.

Easy to install..pixel are good at 720p. Setting are simple for the first time!

Is great easily installed just have to run wire.... only problem was they have no more for replacement.

Nice that is has four cameras and each camera is powered through the ethernet cable.

Where do I begin with the problems and issues...... Cameras included in kit are not actually IP/Ethernet cameras. These cameras are model ZP-IBT15-S and do use CAT5/6 cable for hookup. But its not ethernet between the cameras and the NVR. Its using a proprietary wiring configuration and POE configuration. So you can't hook camera up to a standard POE injector and ethernet port. Cameras ONLY work when hooked into the sPOE port on the NVR. If you go out to the zmodo community site you can find a lot of discussion about this. They list the pinout for the cable and you find that its not running ethernet but a proprietary connection. Power over Ethernet requires at least 4 wires for data and 2 for the power. Zmodo only uses 2 wires for data and 2 wires for POE, so its not really power over ethernet as its not running ethernet. Zmodo dance's around this by always referring to system as sPOE (simplified POE). Not a True NVR. Most NVR's on the market support different camera's. Can use different makes/models of ONVIF compatible IP camera's . This unit can not. Uses a proprietary camera protocol and port wiring. So you have to use the camera's they give you. Requires Internet explorer and requires you to change its security settings. This was the final deal killer for me. If you have problems sooner or later tech support will walk you through installing an old/insecure activex control to access the system. And can only do that by disabling a bunch of settings in internet explorer. Nothing like installing an old, unsigned, insecure activex control. NVR is not secure. At its core its running Linux. Zmodo is a Chinese company doesn't believe it has to honor/follow GPL and release source code as required by Linux license. But that is a side issue. Bigger issue is system has things like Telnet services and other services running on the NVR. Zmodo doesn't disclose the root login passwords for the device but its available in forums on the internet. PASSWORD IS THE SAME ON ALL ZMODO NVR's. And you can't change it. Which means all Zmodo boxes are exposed to hackers because they all have the same root accounts passwords and services exposed. Doesn't matter what you change admin password to (that is different account) there still is the underlying root account hackers can use to hack the box. Do yourself a favor and find a real NVR that uses real IP camera's.

Hard to program and reprogram and all needed parts not included.

The camera system was very easy to install and the Iphone app is top notch. Very happy with the purchase!

Bought on sale for my office. Easy install. Better picture than I expected. Works as I had hoped.

For the money you can't beat the picture quality during the day or, if using this system indoors and the environment is always illuminated. Nighttime or, indoors with lights off, you won't be happy! Also, the mount for the Camera is extremely cheap and, don't expect to talk with Zmoto "tech support", they don't exist! Bottom line; use only in well illuminated applications and hope you don't need "tech support".