Ring - Video Doorbell Pro 2 Smart WiFi Video Doorbell Wired - Satin Nickel

The night vision camera and quality of videos are terrible. Ring support admitted they are getting a lot of complaints re how poor the night vision is. Until they fix it I would not recommend this doorbell

The question really comes down to new or upgrading. Of two opinions so here goes. New - If you do not have a video doorbell, the Ring Pro 2 is a great option. The square aspect ratio is fantastic and allows you to see a more top to bottom then the previous version. Yes there is a bit of a "fish eye" effect, but I don't think it's an issue. Audio quality is great. Motion detection has been on point so far. I get good pre-recording when delivery stops out front and the delivery guy starts to approach the house, without getting false notifications from cars passing by the house. Ring integrates with Alexa well, especially the "Show" versions and automatically displays the door cam when the bell is rung. Also allows audio communication through the show. Love that feature. Upgrading - There's just not enough here that I would recommend upgrading over an existing Pro. The birds eye view is hoke, not really seeing the point. Radar is eh... The only impactful change is the aspect ratio and for some that like the wide angle or don't need a more top to bottom view, there just isn't any reason to upgrade. The rest of the features you'll find in the existing Pro. Cons - The only flaw we've seen so far is night vision seems less clear and sharp over the existing Pro model. My thought is that it is a firmware issue, that will probably get ironed out before too long. If you had the previous model, there is only 1 face plate in the box. You do get another via redemption code for one of 14 different colors, nice but people are reporting they are having issues getting the email with the code.

Worked out better than I thought. My entryway where my doorbell button is small so the wall is at a 90 degree angle to my front door.I used the corner mount and with the wide angle of the camera I can view the entire entryway. The adjustments for sensitivity are pretty accurate also. They gave me a free faceplate by mail. Kinda pricey compared to the other Ring buttons but would still recommend

1st time to use this technology and it's pretty neat. Seems to be a little slow from what I would expect for being wired directly to power plus by the time I'm made aware that someone is at the door they've already left wondering if anyone's home or not. I've enjoyed seeing the wild life casually walking by overnight. It didn't come with any instructions on how to set or do the features that I am aware of. It will just take a little time to get used to and utilize it.

So far I'm happy with the Ring Doorbell. I researched in advance and had to upgrade my transformer which created a concern as the upgraded transformer still shows a low power concern. I also had to cover an old 3" round hole from existing doorbell, so had to purchase the old base from Ring and attach the new base to it to cover the hole. My response time on answering rings or initiating the video is great in my new home with 1GB upload/download fiber optic WiFi speeds and a mesh network. My response time at my other home using an older Ring doorbell is poor so I was a little concerned but am pleased with the new doorbells performance.

Very happy with my Ring video doorbell and Geek Squad installation. Haven't had anymore "problems" since I got the Ring. I placed the Ring sticker that came with the doorbell in the sidelight at my door and appreciated the free color case offered by Ring. I also purchased the Ring yard sign and feel it stands out to offer more security. Thank you Ring and Best Buy!

Loving this Ring Doorbell, installed by technician, which did a fabulous job. Showed how to operate and helped with app settings and explained the setting options.

Love the upgraded features of Video Doorbell Pro 2 as the wi fi has improved and additional features are very useful. I also use my Alexa device to view all the cameras. Installation by Geek Squad was terrific!