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Rug Doctor - Upright Deep Cleaner - Red/Gray

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On Display at Stafford

Easily remove dirt and debris from your carpets with this Rug Doctor 93146 upright deep cleaner, which features dual cross-action brushes and a super boost spray mode to handle set-in stains. The 1250W of power help ensure efficient suction.

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    Overview

    What's Included


    • Upright Deep Cleaner
    • 9-oz. trial size cleaning solution
    • Basic upholstery tool, basic upholstery tool caddy
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    96% of customers would recommend this product to a friend (315 out of 330)

    Features


    Dual cross-action brushes

    Efficiently scrub deep-down dirt and stains and leave your carpet smooth.

    Removable upholstery tool

    Allows versatile use. A removable tool caddy offers neat storage.

    28' cord

    Offers a flexible range of motion while cleaning.

    1250W of power

    Provide reliable suction.

    12" cleaning path width

    Enables you to cover a wide swath of carpeting with every pass.

    Clear clean and waste water tanks

    Promote easy filling and emptying. The easy-open clean water tank features a cap that doubles as a measuring cup.

    Super boost spray mode

    Lets you thoroughly clean tough stains and high-traffic areas of your home.

    3-position handle with ergonomic 2-handed grip

    Collapses to enable compact storage.


    Customer rating

    Rating 4.6 out of 5 stars with 330 reviews

    95%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Couldn't believe my carpets...

      Posted
      dbaker530
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      So I currently rent and as anybody knows that rents, more often than not the carpet is a light color and not the greatest quality. It makes sense. So with our off-white carpet is a lot of stains from spills or just tracking in debris in a city that rains A LOT! I was tossing around the idea of renting a Rug Doctor or just buying a Bissell carpet shampooer. I have had 2 different Bissell and a Hoover shampooer in the past. The Bissell worked great! I knew that is what I wanted. Not wanting to spend the cash right now I decided to just rent a Rug Doctor from the store. After seeing what it cost to rent, and having the 24 hour time limit for it, I decided I would just suck it up and buy it. Ill just make payments on my college tuition this semester. I researched the Rug Doctor Deep Clean for about a week. Reading reviews from multiple sites, watching videos, and most importantly looking for the cheapest price so I could price match with Best Buy. Save money AND get reward points. Well turns out Best Buy still had the cheapest one I could find so it worked out anyway. Anyway, back to the machine. I read a lot of reviews on how good it cleaned. I also read some bad reviews on the tank leaking and the fact that the tanks are small. I weighed the pros and cons and decided to buy one. There is always the return policy if it didn't meet all the hype. Here is where I became a believer... Upon opening the box it was ready to go. Really. I didn't have to assemble one part. I took off the shrink wrap and filled the tanks. I looked for flimsy or cheap parts and there really isn't any. The tanks are very easily labeled and the lid to the fresh water tank has a built in cap that serves as a measuring cup for solution. I thought that was very cool. Everything on the machine is labeled and you really don't have to do much. The dirty water tank doesn't have a lot of hard to reach crevices in it either where some machines collect dirt that you can't get out. A simple rinse and it looked brand new again. I will say that it does leak a little water if you fill the clean water tank with HOT water. I mean the heat is going to expand and I guess it has to go somewhere. It seemed to get a lot better the more I filled it. I spilled a little my first 2 times and it didn't seem to happen anymore after that. My water get VERY hot so I just turned it down a little. Also, the tanks are small. I live in a small apartment so it doesn't bother me, but a large house would get kind of annoying after awhile. Once you see how it cleans though, you won't care. And it is super easy to fill/empty the tanks. So there I was. I mixed the solution and fired it up! It took a few trigger pulls to get the solution though the hoses to the floor but once it did it actually performed beautifully. It was easy, not as loud as my Bissell, the water was constant, and best of all it sucks up about 70% of the water you spray. The carpets are damp, but they dried in about an hour or two. The tanks may be different sizes also, so lets say the 70% figure I gave may not be that accurate. I did one pass with the shampoo and then one pass with just water to rinse. I did notice that I was going though a lot of solution. I was going slow like I had to with my old Bissell. I sped up my pace and I covered a lot more carpet per tank and it still cleaned as good. I did half my living room and the results were night and day. Just a simple shampoo and rinse. In fact I don't even know if I needed the rinse. I'm kinda weird and didn't want any shampoo on the carpet so I rinsed anyway. I could visually see the difference. I do not even have pets or anything. Just tracking in stuff. After ordering some take-out (shopping makes you hungry) I finished the living room. This is where I really became a believer. All the spots, GONE! Like seriously looks like new carpet. I actually tried to find a stain or dirt or anything. I could not believe it. I figured people just exaggerated in the reviews. By the way, how do you get free stuff to write reviews? I always see people post that they received a free product in exchange for a review. I want to do that! If you are a company reading this, send me free stuff. I'll tell you all about what I think. So anyways... There is this brush on the bottom that goes back and forth before hitting the roller. It is supposed to clean all sides of the carpet. I figures it was this cheap addition they added to have another selling point and jack the price up. Well turns out that little brush works. The carpet is so soft. I didn't care if it was still wet. I kept walking back and forth because I couldn't believe it. I even made my roommate fell it. He thought I was crazy. He also couldn't believe how well it cleaned. His next words were "Can I borrow that to do my room?" To recap, this machine works better than I ever expected it to. Will it break it a few months or years from now? I don't know. I bought the $25 2-year warranty from Best Buy if it does. All I know is that I never expected to get excited over carpet shampooing and this machine has done just that for me. Buy one. Buy one for a friend. Heck, buy me another one. Its worth it. Actually buy some shampoo. It comes with 9oz of solution which is 3 tanks. The provided sample solution is what I used so I can only image what their more expensive bottles do.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Seems okay for a home carpet cleaner

      Posted
      CaptCaveman
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I purchased this because of the Rug Doctor name and the reviews that it received. Though I have to admit that the performance I received from the machine doesn't match videos that I've seen of the machine in action. You will find videos of very dirty carpets and see the Rug Doctor leaving a clean path bringing what would normally be a candidate for the trash back to serviceable condition. While my carpets at home are nowhere near this condition I do have an area rug that may come close that description. I had two places where I wanted to test. One was a stain left by some juice (that I really have to look for to notice, but it bothers the heck out of the wife to point she wants to have hardwood installed in the room). The second was the area rug that guards the exit to the patio. This was actually a leftover from the previous owners of the house and we've not done anything with it over the summer and who knows if the previous owners ever cleaned it. Even with pre-treatment left for about 20 minutes the stain remains. It is a bit lighter and the area around it is cleaner. It did not get rid of the stain even after multiple passes. With the area rug I could tell a different between the cleaned and not cleaned areas. But I do not believe that the rug has returned to it former glory as it seems to still be dingy. Just not as dingy as before having half of it cleaned. I also found the carpet cleaner to be very light while being used (not so much when trying to lug it from the front porch after delivery to the inside of the house). Even when it is filed with water it just doesn't seem to have any weight to it. Anyone that has rented a cleaner in the past will know how much heft it has when your using it. This doesn't feel much different than using a vacuum. At this point I don't know exactly how I feel about this. Filling and emptying tanks is very easy. And that's a good thing since you will be filling that tank a lot. The water does not go very far. I've yet to do an entire room or even an entire hallway. But just for my test I used two full loads of clean water. Considering your supposed to rinse after cleaning as well, you will have lots of trips. And if you use the extra sprayer in the back of the unit you will make even more trips on top of that. Speaking of the dual spray on the unit. The rear extra sprayer can be turned off. The unit also comes with hand tools for furniture and stairs. I won't be using this since i have spot cleaner as well. The handheld tools that come with it has no power head. It will simply spray solution and vacuum it up. While the spot cleaner that I have has a powered scrubber on it. So there's no reason for me to downgrade with the cleaning and the accessories will be heading off to the attic never to be seen, heard, or spoken about again. With that said. The accessories, while having their own accessory rack to store them are not meant to always be on the cleaner. There's a place to hang the rack while cleaning to keep them nearby when you need them. But keeping them on full time would only result in frustration as they would get in the way of anything you actually want to get done with the cleaner. The amount of water that cleaner picks up left a bit to desired. As I mentioned before I went through two full loads of water. I only had to empty the unit once. Since the tank holds one gallon and I used two tanks full. That means that a gallon of water stayed in a somewhat small area of the carpet. But, this could be a learning curve on my part. I will add that the areas of the carpet that I did use the cleaner on stayed wet through most of the next day as well (this was during a Midwest winter). At this point I leaning on the side of keeping it. I will need to try it out on a different area that has a different carpet style first. I will say that it seems to perform better than past carpet cleaners I've owned in the past (aka: Hoover and Bissell) that were in the same price range. And the water that it did get up was very dirty. But then again I don't know how hard it would be for almost anything to make a dirty carpet wet, vacuum up the water that it did put down, and not come up with dirty water.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Might have potential

      Posted
      Cleaningfreak
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This is my 4th carpet cleaner in the last 8 months. I got 2 puppies last November and they have been the bane of my existence. They have taught my well behaved 2 older dogs how to lift their legs and even though they are all "fixed" they still will do it if they smell urine from one of the other dogs. GRRRRR! The salesman at Best Buy suggested this one because his girlfriend and another vendor rep bought it and loved it. Since the other 3 hoover cleaners broke (literally the brush fell out, stopped working, leaked, etc) all doing the things that I was warned about in the reviews that I read about them before buying, I thought I'd just splurge and buy the rug doctor. This machine is bigger and heavier so you feel like its going to do a great job. All the parts are plastic which gave me a feeling of hesitation when I pulled it out of the box. Even so, the machine is heavier and the size of a very large upright vacuum. It is not difficult to work and "Seemed" like it was really doing a good job with lots of sucking action on the bottom. The carpet dries very fast, so I was happy about it. Here lies the problem and why I didn't give it a higher rating. When I find a spot, I place hot water in the tank and add the solution. I then run the machine over the spot (picking up any fresh urine that might be still there, then I run the scrubber and soap over the spot and still assuming that the machine is sucking up all the fluid. I probably use this machine once a week (the dogs have gotten better) and this morning I caught my oldest dog mid stream and pulled out my machine. I sucked up the fresh stuff, and proceeded to spray, such, scrub...etc. While I noticed the dirty water in the tank, I got down on my hand and knees to do the smell test and was very upset to realize that it still smelled! I went over it again, and smelled and it still smelled! (the dog had only started and I caught him and through him outside so it wasn't that wet in the first place) After that I went around to several of the places that I had cleaned in the last few weeks and they all smelled too! Now I'm wondering if the Rug doctor pet cleaning solution is just not strong enough or if my machine just scrubs the top of the carpet (it always looks so nice when i'm done) but is not picking up anything that has soaked in. I stated above that this might have potential. I'm going to try a different solution in my tank and see if that picks up better. I will add that this cleans up easy and I really like that and it fits in my closet, so even though its big, its still able to fit in a regular closet.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Love this steam cleaner

      Posted
      Msethropp
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Works really well, especially on pet messes. I've used the big blue Rug Doctor many times and I'd say it still works better and definitely has a larger tank, but this one is great for the price and takes up a bit less space. It's also waaay less awkward to empty and refill. The bigger one kills your back after a while of lugging the heavy tank to empty and refill it. This one also has clear parts so you can easily rinse out and sort pet hair if it gets in. I've owned a Bissel and a Hoover steam cleaner that broke after a short time and just weren't that effective. Granted, this machine was over $100 more, but it's worth it not having to replace it after a year and actually having a clean carpet after one use. My one complaint is the position of the handle. Unless you're over 6' (and I'm not a short woman at 5'8) it's too tall and awkward. Rug Doctors aren't supposed to tilt back while you use them like a vacuum would, so it can be uncomfortable to try and drag it with the handle so high. Unless it's got a feature I'm missing that allows release and tilt of the handle while the actual cleaner stays upright, it's a bit of a glaring design flaw. Still a fantastic buy that I couldn't get by without and Best Buy shipped it super quickly.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Best there is hands down

      Posted
      bomcm7
      • My Best Buy® MemberMember

      After tons of research both online and looking in stores at different models this machine beats them all without a doubt! The quality of the machine is obvious with everything from the power cord to the quality of plastic used. The best part is that unlike most other carpet cleaners this one actually cleans AND has amazing suction. Like anything there are things that could be improved on, but the good far outweighs the bad. Cons: small water tank capacity means frequent trips to the sink to refill, no option to turn on just the brush without spraying water so you can’t really deep scrub an area without having to consistently spray water on the spot too, there’s no built in water heater. Pros: cleans amazingly well, my carpets look like new again! Strong suction means less dry time and cleaner carpets, easy to clean, ready to use out of the box - no assembly needed. Trust me people! I have 4 dogs, this thing is great. As long as it holds up I am extremely happy with this carpet cleaner and would never go back to Bissell or Hoover.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      If you have pets, don’t buy...

      Posted
      Khoward012
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This carpet cleaner was purchased after our Hoover carpet cleaner was beyond repair- 10 Years after we bought it. This upright Rug Doctor worked great the first few times we used it. Since we have pets, we would have to spray out the excess animal hair (we do vacuum before every time we clean the carpets). Well, in addition to the fact that we noticed water leaking out of the wheel areas, suction became minimal. I noticed there was quite a bit of dog hair and dirt built up near the bristles. When I went to try and clean this out, I soon realized that the bottom plastic piece can’t be removed. SAY WHAT?! I don’t know what kind of design this is and to be honest, I never thought to even look. Who makes a carpet cleaner where you can’t remove parts to thoroughly clean it out? I emailed Rug Doctor about this and they confirmed, “No, that piece can not be removed but you can wrap a wash cloth around a ruler to get up in there to remove the excess hair.” We only bought this 6 months ago and I just went online this morning and bought myself another Hoover. Don’t waste your time with this carpet cleaner if you have pets.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Couldn't be Happier

      Posted
      PublicCommuter
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My Family broke out our Hoover Carpet Cleaner on a fall afternoon to clean the house. The furniture has been moved and the carpets were vacumed, however the Hoover seemed to have broken down and wouldn't suck up any water so here we are ready to steam clean with no steam cleaner. We quickly ran down to Best Buy and found this Rug Doctor unit and brought her home...We did leave the Hoover at Best Buy for recycling. This Rug Doctor blows the Hoover out of the water, they are not even in the same category. What I had to go over 2-3 times with the Hoover would get picked up upon the first pass with the rug doctor. Some of the features that make this a must purchase for anyone looking for a steam cleaner are: 1)Only have to pass over Carpet once 2) The handle has multiple angles to make maneuvering a breeze 3) Form factor is very compact Some things that could be better but can be lived with. 1) The accessory management could be better 2) The Reservoirs could be bigger 3) The width could be longer Overall I'm extremely pleased with this unit and would give it my highest recommendation for a carpet shampooing solution.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      wonderful product

      Posted
      lizzy
      • Verified PurchaserVerified Purchase

      I have worked in the cleaning profession for over 30 years. I never had carpeting until I recently moved to a fully carpeted apartment. I did a lot of research online and visiting many stores, talking to salesman. I am completely satisfied with this machine. I particularly like that it folds fairly compact for easy storage in the bottom of my small hallway closet, and that it so thoroughly extracts the moisture leaving the carpet nearly dry. I was far from excited about the cleanliness after using the shampoo that came with the machine. 2 days later I mixed up my own "shampoo" and did the same area of carpet again. This time it was very clean and fresh. I have cats and dogs and the hair and vomit accidents are a forever problem. I believe I will become best of friends with my new rug doctor.

      I would recommend this to a friend




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