Smart Choice - Stainless-Steel Refrigerator Waterline Kit Required for Hook-Up - Silver

I used to have a GE profile before which gave up just after 5 years. Home warranty guys repaired few times and even replaced compressor with no luck. So I replaced it with Samsung. Features such as Family Hub are way over advanced in comparison to competing products at a reasonable price point. After few weeks of usage, I realized that I made an excellent choice. My plus points are 1. Brought a new look to kitchen. 2. Family hub is useful. Even if you do not use all features, how convenient and beautiful to play photo album there. 3. LED Screen is very good size and display attracts everybody 4. Quiet operation. 5. Bought Geek Squad warranty for 3 years for peace of mind. 6. Water tasted good with good filter and Ice is enough for family. 7. Buying at Best Buy store is a good deal as they not only price matched but lot of perks advised and added. Very Happy with my buying experience. Their scheduled delivery and installation is as fast as next day or within the week. What else we need in a Fridge. I got everything better so far. It has plenty of storage, Shiny Stainless steel and looks marvelous

Best Buy delivery/install was first delivery of the day. If you have the chance opt for that! And two options you MUST have. One is install and two is extended warranty. Our first one was DOA, lights came on, made right noises but no cooling, zero. Second one more than a week later (no white in stock) perfect and still perfect. Being over six feet tall the bottom freezer is a joy. No door to swing open and then on hands and knees looking and pulling things out to find what you want. The two drawers in the freezer give you plenty of choices of how to arrange things. And if you really hate where the the dividers are, they can move. Ice maker is great. And the freezer freezes things real quick. Fridge on the top and clear drawers and bins make it easy to see what is where. Plenty of shelf space. Just wish it had a shelf like the side by side has. Half of the shelf can slide back so you can put those tall wine bottles in standing up. And other wish is; slide out shelves like our old Whirlpool had, makes it easy to see and get things in the back or to clean the no spill shelves. Smart us we kept our old shelves to use in the new fridge. And our butter/cheese covered bin for the door. LED lighting is bright, maybe too bright. But if that is the only complaint you have a 2 AM, then things are pretty good. As to price you would think with Whirlpool having made this model for years and years it would be less expensive and would be whisper quiet. Look for it on sale and you will be happy for years.

We had to question an additional $29.99 charge listed as "Stainless Steel" on our receipt for our refrigerator purchase. It turns out it was supposed to be for running a water line for our new LG fridge ice maker. The only problem was that they ran no new waterline...only hooked up the existing flexible tubing. When they called to investigate after it was reported, we explained to the agent that the charge needs to be removed as the new line was not run and the installation crew (3rd party-not Geek Squad) left no "unused" pipes etc. They also left no note recording that they didn't run a new line, so it became our word against their records. After negotiation, they offered to set up another appointment to run the new lines. What's the point? The existing lines are working just fine and we don't want to have to schedule another day of our time. They may not think so, but our time is valuable and we'd already spent a significant amount of it on this issue! They refunded the $29.99 charge via a Best Buy Gift Card.

This was a required purchase for a Best Buy install of a new Frigidaire Pro Fridge/Freezer duo with a trim kit. This appliance pair does not have a water filter and only has an icemaker. This waterline has made the ice taste horrible(rubber, plastic taste). Ice made with an ice cube tray with water from a nearby kitchen faucet tastes fine. The icemaker was replaced to make sure there was not a residue on the icemaker originally installed causing the bad taste. We have spent four months trying to get this problem fixed. Still not fixed yet. I think ice made with water from my garden hose would taste better than this water line. The water line is scheduled to be replaced and I am hopeful that will fix the problem. We have not been able to use the ice made from the ice maker since the freezer was installed. We just keep throwing away batches of ice to run through the system.

Stainless Steel Hose that transfers water from the little plastic spigot in the wall behind the refrigerator, that no-one ever sees, to the connector on the back of the refrigerator, that no-one ever sees, installed by the Best Buy delivery service. So far, water is being transferred from the wall to the refrigerator without issue! No leaking that I can see, but then again, the hose is behind the refrigerator so I wouldn't see it anyways. I have water and ice in my refrigerator now, and without this stainless steel hose, I would have none at all. So this hose has been invaluable in facilitating the presence of water in the door of my refrigerator. The fact that it is made of stainless steel has to be important, because if it was made of paper... well, it would be pretty rubbish. And it cost more than a plastic one, so that means it has to be better, right? Heh! Come on, it's a stainless steel hose. It has two connections, one on each end, and they work. Water flows through it. Job done!

When we purchased our home the previous refrigerator was left with the residence. Three years later a significant leak coming from the fridge occurred. This was the first time we had actually pulled the fridge out to inspect behind it. We immediately noticed that the water line to the fridge was about 8 foot of ridged copper line wound up behind the fridge. The way the line was contorted to fit behind and attach to the fridge created a lot of pressure which resulted in the pump and mechanicals being tugged on and eventually breaking. We ordered a new fridge as we wanted to replace it anyway. This was an item required for installation if done by BestBuy. This item was creating appreciated. We trimmed down the copper line and attached this hose. It easily concealed behind the fridge and created no tension at either copper line attachment or the fridge attachment. I feel much better knowing this.

This fridge is the best. Has an awesome "super chill" feature that quickly drops the temp for when you first get it, or when you put warm food in to cool it down fast. I put all my food in it and still had an unused shelf. It's very quiet too. The water and ice in the door is easy to use and has a bigger space to fit a tall container. There is a door alarm just in case someone leaves it open. It's loud enough but doesn't scream at you. You'll hear it when you put your food away for the first time and have the door open for a couple minutes at a time. The sliding dividers in the freezer and fridge are nice too. Very well lit. Got this to replace an old side by side from 2001. So far I'm loving the freezer on the bottom. My old fridge made larger, and more ice at a time, but the unit took up a quarter of the freezer. I'll take smaller cubes, and a smaller bin over more space anyday.

The install team informed us at the time of delivery that 'they didn't connect the water supply on the refrigerator'. Seriously? THIS was part of the install that we were told was part of the delivery by the sales person. So what were we supposed to do? We were told that we could call a plumber to connect the water supply. After I had to get a bit angry, they finally agreed to connect the water supply. Best Buy tells you things to make the sale and after the sale, they completely drop the ball and start the blame game. Oh, it's the delivery departments fault. Oh it's the install teams fault. It's everyone else's fault and never theirs.