Sony - LinkBuds True Wireless Open-Ear Earbuds - White
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Description
Features
Every world. Always on.
LinkBuds connect all your worlds perfectly with an open-ring design that allows you to hear calls, listen to music, play games, and hear other types of online content anytime, all while remaining naturally connected to the ambient sounds around you.
Connected and aware
A newly developed ring-type driver unit with the center of the diaphragm open for audio transparency allows you to clearly hear all of the real-world sounds happening around you.
Wide Area Tap
Even with the small size of LinkBuds, they’re still incredibly easy to operate with Wide Area Tap. With this feature, you can double or triple tap the area in front of either ear to control your music playback. You never even need to touch LinkBuds to operate them.
Adaptive Volume Control
Adaptative Volume control automatically optimizes volume based on your environment. LinkBuds adjusts to lower volume in quieter places and higher volume in noisier situations.
Authentic and natural sound
Our Integrated Processor V1 reproduces all the detail in your music with minimal distortion for an authentic listening experience. Enjoy well-balanced, high-quality sound with a clear mid-high range.
DSEE – Give your favorite music a boost
When an original musical source is compressed our Digital Sound Enhancement Engine faithfully restores music to high-quality sound that’s closer to the original recording.
Crystal clear calling
Precise Voice Pickup technology optimally controls multiple microphones and performs advanced voice signal processing that allows the person on the other end of calls to hear you clearly, even through noisy surroundings.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer, you’ll enjoy a sound experience that’s optimized for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.¹
Battery life
Use the LinkBuds during your entire workday. With up to 5.5 hours of battery life and a total of 17.5 hours with charging case, you’ll always have your digital world with you. Quick charging gives you 90 minutes of playback after just a 10 minute charge.²
IPX4 splash-proof and sweat-proof design
With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings.³
Fast Pairing
Enjoy fast pairing capability through LinkBuds support with Googles new Fast Pair feature. Quickly pair your LinkBuds with your Android device with just a tap. You can also easily locate your headphones by pinging them or checking their last known location on your smartphone.⁴
Speak to Chat
With the Speak to Chat feature, the LinkBuds will automatically pause your audio as soon as you speak to someone so you can effectively have a conversation without taking the headphones out and will resume playing your audio.⁵ ⁶
Environmentally Friendly Design
The LinkBuds are packaged with the environment in mind, using recycled plastic materials that come from automobile parts and plastic free packaging that reflects our commitment to reducing the environmental impact of our products.⁷
Bluetooth
For low latency and high sound quality even around other interference, the Bluetooth signal is transmitted to both ears at the same time. Thanks to the powerful Integrated Processor V1, you'll enjoy stable, skip-free, wireless sound.
Charging Case
An ultra-small, stylish, rounded charging case design allows the charging case to fit comfortably in your hand and your pocket.
Ideal form factor for always on listening
Ultra-small and light for a fit that stays all day
¹360 Spatial Sound personalizer requires the supplied transmitter (WLA-NS7)] and a BRAVIA XR TV model sold sep.
²Up to 5.5hrs (earbuds) = 12hrs (charging case), total of up to 17.5hrs when using Bluetooth. Actual performance varies based on settings, environmental conditions, and usage. Battery capacity decreases over time and use.
³Protection assured against water splashing from any angle, excluding the sound conduit (sound exit tube), ventilation holes, and microphone holes in the unit (2 locations) of the headphones. The charging case is not water resistant.
⁴Interoperability and compatibility between Bluetooth devices vary.
⁵In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activities such as brushing teeth, coughing or humming.
⁶To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customized using the Sony | Headphones Connect app.
⁷Coating and adhesive materials excluded.
What's Included
Headphones
Charging Case
USB cable
ARC supporters
Operating Instructions
Reference Guide
Warranty
Key Specs
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessYes
- Maximum Wireless Range32.81 feet
- Water ResistantYes
- Built-In MicrophoneYes
- Carrying CaseYes
- Headphone FitOpen-Ear
- Battery Charge Time1.5 hours
- Works WithAmazon Alexa, Google Assistant
- Voice Assistant Built-inAmazon Alexa, Google Assistant
General
- Product NameLinkBuds True Wireless Open-Ear Earbuds
- BrandSony
- Model NumberWFL900/W
- ColorWhite
- Color CategoryWhite
Audio
- Sound IsolatingYes
- Environmental Noise ControlYes
- Volume Limiting FunctionNo
Connectivity
- Connection TypeWireless
- Wireless ConnectivityBluetooth
- True WirelessYes
- Bluetooth Version5.2
- Maximum Wireless Range32.81 feet
Features
- Water ResistantYes
- WaterproofYes
- Built-In MicrophoneYes
- Carrying CaseYes
- Body Metrics MeasuredNot Applicable
- Bone Conducting TechnologyNo
- Lighting TypeNone
Design
- Headphone FitOpen-Ear
Power
- RechargeableYes
- Battery Charge Time1.5 hours
- Charging Accessory IncludedCase, Cable
Compatibility
- Works WithAmazon Alexa, Google Assistant
- Voice Assistant Built-inAmazon Alexa, Google Assistant
Dimension
- Product Height1.22 inches
- Product Width1.91 inches
- Product Depth1.63 inches
- Product Weight0.09 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC027242923010
Customer reviews
Rating 3.4 out of 5 stars with 833 reviews
(833 customer reviews)Rating by feature
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Battery Life3.8
Rating 3.8 out of 5 stars
- Connectivity4.1
Rating 4.1 out of 5 stars
Expert reviews
See all expert reviews(5)Rating 3.1 out of 5 stars with 5 reviews
Customers are saying
Customers enjoy the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass of the earbuds.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life, Price
Rated 4 out of 5 stars
Worth it as long you don’t expect years of use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned a pair of these since 2022. To begin with the sound quality and functionality was excellent. After a year the speakers on the left started going out and the battery life started decreasing rapidly. They are supposed to hold a four hour in use charge. As of today they won’t even charge so if you’re looking for longevity and bang for your buck this isn’t the route you want to going everyday use. Especially for the 150+ price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCB2089Luther, We're glad that you like the sound and functionality. We're sorry if the battery life started decreasing rapidly and the left bud started going out. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:ComfortCons mentioned:Battery life
Rated 1 out of 5 stars
Fine at best, but not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds a hair over a year ago, and in summary - don't buy them. There are several things that I really like about them. I work in an environment that requires a certain level of awareness, and the majority of earbuds out there employ both passive and active noise cancelling - I don't want to constantly toggle "ambient mode" or whatever each manufacturer calls it. So when I saw these goofy lil things with holes in them, it seemed like the perfect fit for me. And in a lot of ways, that's correct - I can listen to music and still be able to hear essentially everything going on around me. They're also quite light, and the case is small, so I can throw them in my pocket and occasionally forget that they're even there. Finally, while there are a lot of things I'd like to see improvements on, I feel like the app expands functionality (such as adjusting EQ) enough to justify having it. Unfortunately that's where the good things end. The buds are just not worth buying, especially if you plan on keeping them long term (which should absolutely be the case when you're paying this much). - The case visually looks like it's degrading. I'm not sure if it's a top coat or what, but the case is now splotchy in spots. Purely aesthetic, but that matters to some people. - The holes of the buds (not the cool hole that I bought these for, but the little holes the sound actually comes from) themselves fill up with ear gunk. Gross, I know, and not unique to these, but I don't feel comfortable enough with digging that crud out without accidentally stabbing the bud's internals. - The sound is... well they have holes in them. That, coupled with absolutely NO passive sound cancellation means that these lack all bass and a healthy amount of mids in general use. If you're in a quiet place or boost the volume, you'll get a wider profile, but in general don't expect these to be more than background noisemakers for your head holes. - THE BATTERY. Look, I understand that itty bitty earbuds are gonna have itty bitty batteries, but the battery life on mine degrading to a shocking degree. As of now, 1 year after purchase, the right earbud maxes out at 45% battery and drains at about 1% per minute. The case ALSO drains faster than usual. These went from an advertised battery life of 5 ish hours to a functional life of less than an hour. This is absolutely unacceptable. - The case design could use some work. The buds are held in with magnets which is good, but they 'click' into place (there's a small latch mechanism that holds them in), and that seems to have introduced some variability of if the buds detect themselves as in the case. There have been multiple times I've put them away, and an hour later noticed that my phone was still playing music through one of them which thought that it was in my ear. I'll be replacing these, but not with another set, and probably not with another set of Sonys. Battery issues seem to be rampant with their earbuds, so I'll be exploring other options going forward. If you wanna spend almost $200 for less than a year of use, be my guest. But I wouldn't recommend you do so.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brett,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you like the fit, size, and dedicated app of the headphones. Your feedback about the earbud design, charging case, sound quality, and battery life is greatly appreciated.
Make sure to wear the LinkBuds properly. If the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities or call performance. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears.
You can also use the Equalizer/CLEAR BASS setting of the Sony Headphones Connect app to fine-tune the sound quality to your needs.
For more information, please refer to these links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
When using the charging case, make sure to set both earbuds on the case properly. Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case. Set the headset into the charging case, and when the indicator (orange or green) on the charging case lights up, close the lid of the charging case.
For battery issues, resetting and initializing the headset may help resolve those issues. You may refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449911.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
For me it was a good option
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good headphones for me. I had used in-ear headphones but sometimes they are not comfortable. I decided to look for an option and this is the best for me. I forgot that I brought them, although they do not have noise cancellation. The sound is good and the battery life is excellent. They pair quite well on my PC and mobile, although if you are looking for noise cancellation this option is not available on these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioD, we're glad you are enjoying your new earbuds. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Enjoying the experience 4.5/5
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great, comfortable, sound is good and has great volume options as well as controls and other customizable settings if you need to customize them. The unique feature works well so i don't need to remove them to have conversations. Only issue is a metallic sound has developed lately in one ear bud during calls only trying to find the remedy for it, Owned these for 8-9 months so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraemeR,
We are happy that you now have a pair of great earbuds and that you like their sound quality and features. With regard to your concern, please make sure to update the firmware of your headphones to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/software/00275471. You can also reset the initialize them to further isolate the issue:
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449911.html
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Cons mentioned:Fit
Rated 2 out of 5 stars
Uncomfortable, much worse than Samung Buds Live
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was quite excited to preorder and try these earbuds out, as I am the type of person who likes to hear their surroundings without fully being disconnected/unaware of things going on around them. The moment I opened the box, it was great to see how small the charging case was, but as soon as I opened it and put the buds in, I knew that they weren't for me. I don't have small ears or ears with a weird design, so I would say the experience might be the same for a lot of people, they simply are horrendous with their fit and the need to adjust them constantly. Long term usage, wearing them in your ears, they don't feel as comfortable or secure as most buds. I have the Galaxy Buds Live, and those do a concept that's very similar in practice to these, and they do it much, much better. I had dropouts with music, touch controls wouldn't work, etc. I am a huge Sony fan, but these aren't refined at all for the market. Stay away for now. Get some Galaxy Buds Pros, Lives, Airpods, anything else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, While we appreciate your excitement about the WFL900 wireless earbuds, we are sorry about how you felt with them. This is definitely not the experience we want you to have. In the meantime, please check out our help guide link: https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html. On this link you can find instructional videos on how to find the perfect fit for the headphones which will help getting a better comfort. In the same link you can also find troubleshooting steps regarding playback. The LinkBuds may be small but that doesn’t mean they’re difficult to use. With Wide Area Tap, you can use double or triple taps in front of either of your ears to control your music playback—so there’s no need to touch the LinkBuds themselves to operate. To adjust operation of your LinkBuds, tap between the earlobe and the fovea, and from above the auricle to below the earlobe. The headset may not operate correctly due to coughing or when attaching/detaching accessories around the ears. When the headset reacts incorrectly, turn Wide Area Tap off using the “Sony | Headphones Connect” app.
You can visit https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456614.html for more information.
Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, -Craig
- Pros mentioned:Open-ear designCons mentioned:Battery life
Rated 2 out of 5 stars
Disappointed with Sony and Best Buy these earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s great? The fact that I can hear music and my surroundings is awesome These ear buds are very compact, a plus. Battery life is not great after 2hrs they die. Charges a bit slow and when ever I receive a call or yawn to intensely they hang up on my call. Not happy with this $198.00 purchase. I was going to trade them in but Best Buy will only give me $18… uh not for a product I purchased a few months ago. What a con.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KHolmes,
Thanks for reaching out to us with your concern. While we're happy you like the open-ring design of the unit, it's unfortunate to learn you've been running into some issues, particularly with the battery life and the headset reacts incorrectly or works unintentionally. Wide area tap is a function that detects vibration around the ears with the acceleration sensors that are built into the headset and determines the tap operations. Therefore, it may be erroneously detected as tapped by actions such as putting on or taking off surgical masks or glasses, and chewing. If the headset often does not operate correctly, this may be improved by using the Sony Headphones Connect app to turn wide area tap off and switch to headset tap instead.
If the available operating time is short or the battery power does not last long. Check the Available operating time in your model's Help Guide for operating times of the headphones on a fully-charged battery: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Only ear buds I can wear for hours
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the only in ear buds that I have owned that do not hurt my ears and can wear hours at a time. I have tried ALL the other ones. I like the fact they are NOT noise canceling I like being able to hear around me working outside. The sound from music on these does a great job of drowning out the noise anyways. If you ever had issues wearing in ear ear buds give these a try! I LOVE them!
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Williah695, Thank you for this amazing feedback! We're extremely happy to hear you love your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's wonderful to know you are enjoying the audio quality and exceptional comfort for long periods of time. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for your purchase and for choosing Sony! -Jess
Rated 4 out of 5 stars
Sony knows what there doing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a great fit depending on yours needs. Here let me explain: Fit: so due to the "donut" design and on ear vs in ear like most earbuds there probably only gonna fit "most" but not all, with that said they my ears just fine but definitely losen over long wearing sessions, there are different size "fins" to help with fit but the smaller ones work best for me. Audio: the sound on these are amazing for what they are, these are designed to have a open ear sound meaning when you listen to audio the natural sound around is let in because of the "donut" design which works great tho I would of preferred a "transparent" mode added on top instead of relying on just the design alone, but they do what is intended, Calls: now this is where these sign the most to be honest, there's 4 mics, (2 on each bud) to help with phone calls and they block so much background noise from calls there great at it, so these are my go to when taking calls because the transparent design and well balanced mics make calls a breeze, My only complaint is the charging case it's so smooth and rounded that it's like holding soap lol
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechVamp, Thanks for sharing your experience withe Sony WFL900 wireless earbuds. We're glad to hear that you are impressed with its performance. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. We appreciate your feedback regarding the case. Rest-assured your inputs will not go unnoticed. Thank you for choosing Sony! -Craig
What experts are saying
Rating 3.1 out of 5 stars with 5 reviews
(5 Reviews)- Tom's GuideRating, 3 out of 53.0Alex Bracetti on March 2, 2022
Sony LinkBuds WF-L900 review: Innovative but ineffectiveThe Sony LinkBuds WF-L900 have a distinctive open design to ensure wearers are always aware of their surroundings, but they earn more points for the eye-catching fashion form than their function.
Full Review - Android AuthorityRating, 3 out of 53.0Sam Moore on May 12, 2022
Sony Linkbuds WF-L900 review: Hear everything but your musicSony's donut-shaped buds are unique, but are they worth buying? Find out in this Sony Linkbuds WF-L900 review.
Full Review - techhive.comRating, 3 out of 53.0Adam Patrick Murray on May 10, 2022
Sony LinkBuds (model WF-L900)Sony's LinkBuds feature a unique open-back design that has more minuses than pluses.
Full Review - Reviewed.comRyan Waniata on February 22, 2022
Sony Linkbuds (WF-L900) ReviewSony's Linkbuds offer great sound and awareness at the cost of versatility.
Full Review - lbtechreviews.comRating, 3.4 out of 53.4Geir Nordby on February 15, 2022
Sony LinkBuds WF-L900 Sony LinkBuds WF-L900 Review - Comfortable all day longSony introduces a whole new concept, with the LinkBuds WF-L900 open earbuds.
Full Review
Q: Questionwhile I understated this can be subjective how are they for sleeping. AirPods always feel like they are pushing into my ear if my ear is against the pillow.
Asked by Luke.
- A:Answer Everyones fit inside the ear is different but I would be confident in saying these would be extremely uncomfortable to sleep in. Its hard and they dig into certain spots in my ear and they are not very comfortable past the 1 hour mark.
Answered by KUSOsan
Q: QuestionI assume that since they are bluetooth, they will work with iPhones. Is that correct?
Asked by andya41.
- A:Answer Yep, there is an application for it as well where you can customize its EQ and other things. This app exists on both Android and iOS for all Sony ear/headphones. I don’t think the app exists for Mac/PC however, but they will still connect to any device via Bluetooth.
Answered by raym
Q: QuestionIs it possible to have the LinkBuds connected to a PC and use them for stereo audio AND a hands-free mic at the same time? Setting my output device to 'Headphones (LinkBuds Stereo)" and input to "Headset (Linkbuds Hands-Free AG Audio)" = echoing.
Asked by Torbit.
- A:Answer Hi VideoconferencingQs, Thanks for reaching out to us. We're sorry to hear if the music playback sound quality on your LinkBuds is poor when connected to a computer. Check to make sure the computer is set to output sound through the headphones. If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is enabled in the computer settings. Advanced Audio Distribution Profile (A2DP) is intended to playback music. The Hands-free Profile (HFP) and Headset Profile (HSP) are intended for voice calls. You will notice a bit of quality difference in the way different devices and software version do this. • When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the singer’s voice, etc.) for the first few seconds after a connection is established. This is due to the computer specifications (priority on stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction. If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. • When you make a video call on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections, a video call may not be available. On the speaker settings, select calling connections [Headset (LinkBuds Hands-Free)]. ([Headphones (LinkBuds Stereo)] is for music playback connections.) • Depending on the video calling application you are using, calling connections [Headset (LinkBuds Hands-Free)] or music playback connections [Headphones (LinkBuds Stereo)] may not be selectable on the speaker or microphone settings, and only [LinkBuds] may be displayed. If this is the case, select [LinkBuds]. To isolate and hopefully resolve this issue, please refer to this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html If you continue to experience issue, this may be improved by restarting the computer. For more information, you may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00250089 Should you need further assistance, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Jess
Answered by SonyListens
Q: QuestionI would like to know if there is sound bleed? In other words can other people hear the audio from the buds if they are in a quite room with you?
Asked by Quads45.
- A:Answer Hi Quads, Thank you for your question. Sony LinkBuds are open-ear wireless earbuds that deliver high-quality call and audio with minimal sound leakage. These also do not include the noise canceling feature. However, in a quiet room, some degree of sound leakage may still occur depending on individual factors such as ear shape, fit, and the volume at which you are listening to your music or other audio. To minimize sound leakage, select a fitting supporter to help the LinkBuds fit snugly and comfortably in your left and right ears. Additionally, reducing the volume level can also help to minimize sound leakage. I hope this helps! Regards, Jess
Answered by SonyListens
Q: QuestionCan the linkbuds be used one at a time, when one gets low on battery can you switch to the other like Samsung galaxy buds live ?
Asked by BigCountry.
- A:Answer yes
Answered by looneylmt
Q: QuestionCan you skip, rewind, pause, play all on one earbud?
Asked by Anonymous.
- A:Answer Hi there, Thanks for your question. Yes, the touch control on the LinkBuds let you play, stop, or skip through tracks and adjust the volume. LinkBuds feature a wide tap area, allowing you to control the headset simply by tapping the side of your head! You can use either the left or right unit to perform the following operations. • Play/Pause: Tap the headset or in the area near your ear twice quickly (with an interval of about 0.2 seconds). • Skip to the beginning of the next track: Tap the headset or in the area near your ear 3 times quickly (with an interval of about 0.2 seconds). In addition to tapping around your ear, tap operations are detected when you tap the headset unit. Note: In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app or assign the volume adjustment function to the touch control. Regards, Jess
Answered by SonyListens
Q: QuestionWhats the latency on these things? Would using them for video games and movie playback be fine without desynch?
Asked by Chris.
- A:Answer There is an option in the app to prioritize Bluetooth stability or quality. Even with quality selected, the lag isn’t that bad. Movie/video is fine without noticeable lag in iPhone 12 Pro or HP Zbook studio. However for gaming, I would strongly advise going with wired headphones/earphones if you play games in which reaction time is important. Or perhaps something designed specifically for it.
Answered by Harsh
Q: QuestionWhere can I get repairs if I experience issues with charging or if the device is malfunctioning?
Asked by Anonymous.
- A:Answer Hi Customer, Thank you for reaching out to us! We're sorry to hear what happened with your headphones. For charging issues, please check this article on how to isolate and resolve your issue. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00204618?cpint=spt-mdr_triage_00204483_charge For us to better assist you, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: -David
Answered by SonyListens