We previously owned a Vornado that we've had since 2011. It was finally dying (or so we thought), and we decided to purchase another. The sales rep at Best Buy was incredibly helpful, and that is how we learned about the Vornado 5 year warranty. Turns out we were able to send the old one back in for repairs (Vornado paid for the shipping) just in time before the warranty expired, so now we have the new one AND the repaired old one, which worked out great for us. We were able to use some Best Buy rewards to bring the price of the new Vornado down to about half the retail price, which was an even sweeter deal. This tower can be used either as a vertical tower or you can lay it on its side, which is how we are using it. It keeps the temperature in my daughter's second floor bedroom (10' x11') very comfortable, which is great since we don't have a separate HVAC unit for the upstairs and it tends to be warmer up there, especially in the summer. I have always been pleased with Vornado fans and will continue to purchase them, even more so now that I know about the 5 year warranty.