Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black

Whirlpool 20.5 Cu. Ft. Top-Freezer Refrigerator: Enjoy crisp, fresh food for longer with the FreshFlow system and humidity-controlled drawers in this top-freezer refrigerator. The Flexi-Slide bin lets you customize your space as needed, and energy-efficient LED lighting illuminates the entire interior so you can grab items and go when you're in a hurry.

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Complete Your Kitchen
  • Black
  • Stainless steel
  • Monochromatic Stainless Steel
  • Biscuit
  • White

Key Specs

  • Product Height
    66.25 inches
  • Product Width
    32.75 inches
  • Height To Top Of Refrigerator (Without Hinges)
    65.5 inches
  • Height To Top Of Door Hinge
    66.25 inches
  • Depth Without Handle
    30.625 inches
  • Depth With Handle
    32.875 inches
  • Total Capacity
    20.5 cubic feet
  • Refrigerator Style
    Top Freezer
  • Ice Maker
  • Lighting Type
  • Color Finish
  • App Compatible
Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Black - Front_Standard
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  • $649.99
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What's Included

  • Whirlpool 20.5 Cu. Ft. Top-Freezer Refrigerator
  • Owner's manual

Ratings & Reviews

Overall Customer Rating:
92% of customers would recommend this product to a friend (724 out of 788)


FreshFlow keeps food odors at bay and helps preserve produce

Active air circulation removes smells from your refrigerator, while a produce-preserver system in the crisper drawers maintains the freshness of fruits and vegetables.

Humidity-controlled crispers keep produce fresher longer

Includes 2 crisper drawers that extend the life of fresh fruits and vegetables, reducing waste.

Dial temperature controls ensure simple operation

For straightforward control of refrigerator and freezer temperature.

Organize contents with ease

Flexi-Slide Bin provides ample room for groceries as it easily moves from side to side. A full-width, frameless glass shelf and 2 adjustable shelves accommodate tall, oversized items and offer wall-to-wall storage.

Plenty of space to organize frozen food

Includes 1 fixed wire freezer shelf and 2 full-width door bins.

Bright, energy-efficient lighting makes finding food easy, even in a packed fridge

High-efficiency LED lighting shines brightly, while emitting minimal heat, conserving energy and saving space.

Reversible door hinges for versatile placement in your kitchen

Hinges can be fastened on the right or left to suit your desired kitchen layout.

Accessorize with optional automatic ice maker in freezer compartment

EZ Connect Icemaker Kit compatible (Model ECKMFEZ2 sold separately).

Free delivery on appliance orders $399 and up

Installation is included with delivery when you purchase a refrigerator without an ice or water dispenser.

Overall customer rating

Rating: 4.4 out of 5 stars with 788 reviews

92%of customers would recommend this to a friend



Most helpful reviews

See all customer reviews
  • Rating: 1 out of 5 stars



    DO NOT PURCHASE THIS OR ANY OTHER WHIRLPOOL PRODUCT. THEIR WARRANTY PROGRAM IS A JOKE. Purchased this refrigerator because it had mostly good reviews and seemed to be a good value. Delivery was on time and they set it up great, took away all of the trash and were pleasant to deal with. Then, 2 1/2 months after buying this refrigerator, it began to make an intermittent clicking noise, then stopped cooling. We lost the entire contents of the our refrigerator. I called Whirlpool and they said they would send a qualified repairmen to fix the problem the next day between 8-12, The unqualified person who showed up at 12:40 said that the compressor was bad and he couldn't fix it, that they would report it to Whirlpoo.l who would make a decision on whether to fix or replace it, and that if it was to be fixed, he could not do it as he was not skilled enough to do it. I called whirlpool and they confirmed that their repair contractor had no skilled technicians for 2 weeks. They scheduled someone else to come out. I called them first to advise what the problem was so they could order parts. They assured me that their technician would have the skills to diagnose and repair the problem. He too showed up late and said that it was a bad compressor and that Whirlpool would have to decide to replace or repair, either way, our refrigerator was not getting fixed that day. Whirlpool tells me that the repair facility will order the parts but it will take 7-10 business days for them to come in. I explained that we need our refrigerator, we have kids and need to be able to keep food in the house and asked if they can expedite the parts process. The young lady on the phone said they can't expedite the parts BECAUSE THE SHIPPING COMPANY DOESN'T TREAT EXPEDITED PARTS GENTLE ENOUGH AND THEY WILL ARRIVE DAMAGED!!! This is professional grade b.s.. She offered a $50.00 visa card that will arrive in 6 weeks. Yaaaay. After 2 1/2 months of working, it broke down and Whirlpool is not willing to spend a few extra dollars to expedite the repairs and works with unqualified, unprofessional repair technicians. Will never buy one of their products again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It began to fail after 9 months

    • My Best Buy® Member

    Water was collecting in the fridge. It was not staying sufficiently cool. Frost began accumulating in the freezer. Best Buy said they could do nothing to help me. Whirlpool made me wait on hold for about 45 minutes and gave me a phone number of a service company to call. It turned out to be the wrong phone number. Now im back at square one. Needless to say I'm not happy with either Best Buy or Whirlpool.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Fridge okay customer service awful

    • Verified Purchaser

    I was assured a fix to a problem with door handle on wrong side Sales person made mistake , after I called to get it fixed Richard at local store never called me back. Eventually I will take care of it myself I guess . I could have accepted the sales person's misinformation but the customer service after the fact was awful.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Respectable lower priced unit

    • Verified Purchaser
    • My Best Buy® Member

    Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A 'Not Bad' refrigerator

    • My Best Buy® Member

    My requirements for a refrigerator were related to height (this one fit), noise, glass shelves, and a drawer in the middle. Quiet is a subjective term, but this refrigerator is a heck of a lot quieter than my old refrigerator, that said my dishwasher is quieter than my old one. The refrigerator is also noticeably deeper than our previous mid-90s model. The shelving is fine and spaced well. All in all it is a perfectly adequate refrigerator. It's not going to change your life or anything, but it does what it needs to. Pros: Relatively quiet Sturdy glass shelves Cons: Door seems poorly balanced even after multiple attempts at balancing via bottom wheels. Meat/Cheese drawer is difficult to close, probably due to it being adjustable from left to right. Adjustable shelving in door ends up loosing a lot of space compared to non-adjustable full length shelves.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, it's great

    • Verified Purchaser
    • My Best Buy® Member

    The fridge that came with my house was old, the seal gasket had already been replaced once, the motor was noisy, stuff smelled, it was just time. I was just going to the computer shop at the mall, and by pure impulse, I walked over to best buy when I was done. Didn't have to wait too long to talk to a associate. I said I just wanted a basic fridge, bigger and quieter than what I had. He recommended a couple of models, I picked this one. Size is more than enough for 2 adults and 3plus teens. Came up to temp in a quick 4 hours ( manual said give it 24, but I didn't need it) it's quiet, clean , cold, so far it seems to be perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    • Verified Purchaser
    • My Best Buy® Member

    I selected this model after reading reviews on several models online and visiting two local stores. Needed something this size to fit my built-in kitchen cabinets. Dimensions were true to spec and the fit was near perfect. It's a standard model with no bells and whistles, which is how I like it so there are less things to break over the years. Nice LED light has a blue tint and is sort of molded into the top/back which frees up room on the top shelf to place taller items like milk. Compressor makes a slight hum that sounds like the air pump on my fish tanks. It's not whisper quiet, but perfectly acceptable to me and a little quieter than my old model. Overall we are pleased.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    You get what you pay for....

    • Verified Purchaser
    • My Best Buy® Member

    This Fridge is just OK. Completely basic. I have to turn the temperature setting to the max just to maintain a barely safe fridge temperature of 38 degrees. All in all you get what you pay for.

    No, I would not recommend this to a friend

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