Whirlpool - 24" Built-In Dishwasher - Stainless steel

With every new generation of appliances, you're always hoping and wishing for a product to "move the needle" forward, and be more effective than the previous generation. But with some things, it's hard to do that. This dishwasher falls in that camp when it comes to CLEANING. It only moves the needle in quietness and usability (space for stuff and ease of control usage). I had a Whirpool dishwasher previously that was ~10 years old and worked just fine, cleaning super dirty dishes well. This unit cleans equally as well. So long as you use enough soap, load properly, and use hot-enough water (making sure you run the faucet water until hot enough ---120 degrees F or greater!) then you'll be satisfied with the cleanliness of these dishes. Just like in the past, super stuck on stuff isn't coming off, etc. But, in order to achieve that super quiet design (my older unit was like a plane taking off!) they got rid of the food grinder. This means that now, sometimes I have little food bits lurking in the unit after the wash is done. The dishes are clean but corn niblets are on the door, or on the floor, etc. It's weird. But it sure is nice being able to hold a conversation while the unit is running! You'll definitely still hear this unit while it's running, by the way, but it's much quieter. I can hear a motor humming (slightly louder than the fridge, for example) but it's not awful. And the usability is primo! My old unit used to fill up so quickly because it only had two shelves. That third shelf is great for all my cooking implements and my tupperware lids...freeing up way more space down below for other goodies. And I love that you can adjust the height of the 2nd level shelf, another great bonus. Finally, the controls are a breeze to operate, but I would have preferred physical buttons to these capacitive touch buttons. The cap-touch buttons don't work if your fingers are wet, which is typically the case when I'm loading the washer...this necessitates the step of drying off the top panel and my fingers in order to make my selections. But it looks sleek, is obvious and clear to use, and works well.

So far I am very pleased with this dishwasher. This is the first week I've had it. I used the Best Buy installers and haul away service. The installers were very professional and quick. What I love about my new dishwasher: - Extremely quiet - don't really need the delay feature. The only somewhat noisy part is the gurgling when it drains. - Upper third rack for my good knives, large utensils, container lids and anything else you don't want getting lost during the cycle - Adjustable upper rack. I lower it for our stemware and raise it when I have large, tall items in the lower rack. - Stainless Steel Interior - Stemware "stabilizer" holders in upper rack to keep stemware in place - Smudge resistant finish - Glasses, dishes and flatware come out sparkling clean. I used manufacturer recommended products. Samples come with the dishwasher installation. (see below) Things to consider: - Plastic containers don't dry all the way even with high heat option - Manufacturer recommends Cascade Platinum pellets which are expensive - Manufacturer recommends rinse aide for every cycle - Manufacturer recommends "Afresh" to be used once per month to keep hard water deposits from building up. We have very hard water and can tell from the deposits on all of our faucets and fixtures. I didn't use the recommended products on my old dishwasher and probably should have. I guess you either pay along the way to keep the hard water from ruining appliances or buy appliances more frequently. I'm going to use Afresh for my washer too. I hope this helps.

PROS: - Very quiet cleaning - Great cleaning features and options - countdown timer is fantastic to have - Advanced layout for easier loading and cleaning of wine glasses, large bowls, etc. - Stainless steel on the inside prevents grime and mold from growing CONS: - Parts inside feel cheap - easy to damage or break - The utensil basket on the door seems like a great idea, until you realize your utensils don't get as clean as they will actually being on the bottom rack - third top rack for lids and other items also seems like a good idea on paper, but does a poor job of cleaning Overall, we like our purchase, but this dishwasher is a bit "gimmicky". I also don't think this dishwasher is worth the extra $100 for the top rack.

Happy with the performance of the dishwasher. I do wipe down my dishes before putting them in so not sure how effective it is at taking the food off for those who don't. Had for only two months and one of the clips that holds top shelf in place snapped off during a cycle. Whirlpool did show up the next day to fix but what happens when i'm outside of the 1yr warranty period? Pros: very quite, love the top drawer for sharp knives and large utensils, like that you can put the utensils in the door to free up space on bottom shelf, like that the top shelf is adjustable to accommodate larger pots on the bottom Cons: requires you to use a rinse agent like cascade or the dishes will come out spotty, clip on top shelf broke after only 2 months of use

This is a great dishwasher for the price. We found it on sale at a different store and Best Buy matched it with no problem. It is very quiet and the dishes come out so clean! I love the third rack to put wooden spoons, spatulas and extra silverware to free up space in the second rack for glasses, mugs, bowls, etc., The silverware basket is not as large as some other models, but the nice thing is it is narrow and it can be moved to three different locations depending on your preference. I normally run a 1 hour was and heated dry cycle which takes about 1 hour and 20 minutes.

The first unit we received had a bad control board and didn't work, but Best Buy/Pacific Sales replaced it for us and gave us a credit for our trouble. Its very quite. With the silverware basket on the door, the bottom rack kept catching on forks, so we moved it to the other position on the front of the rack. However, this makes it hard to pull the bottom rack out with out pulling on the silverware basket, which flexes and feels like it is bound to break after repeated pulls.

After only 3 weeks of owning this the detergent dispenser broke. The utensil rack is very unstable and does not work well in either of its two positions. Today the clip fell off of the part the upper rack glides on and the little wheel came off its position. Took me an hour to get it back together. I never give bad ratings but this is a piece of junk and I would never recommend it to anyone.

Very quiet, cleans well. Especially like the very top shelf for utensils, etc. Seems like a long time, over 2 hours to wash dishes, but they are clean. Water is still on top of glasses after completion. Lots of places to put the dishes etc. , and easy to load. Bottom shelf is really low to the floor. So far, using it only 1 week, very pleased.