Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad Certified Refurbished products.
Boost your productivity during long commutes with this refurbished Apple iPad Pro tablet. The eight-core M1 chip provides swift performance, while the 16GB of RAM enable smooth multitasking. Bluetooth connectivity supports smooth pairing with compatible devices. This space gray Apple iPad Pro tablet boats 2TB of storage to hold large datasets and media files, and the 12.9-inch Liquid Retina XDR display offers clear visuals.
Q: What is the screen size of the iPad Pro?
A: The screen size of the iPad Pro is 12.9 inches.
Q: Does the iPad Pro have a headphone jack?
A: This iPad Pro model does not have a headphone jack.
Q: What is the storage capacity of the iPad Pro?
A: This iPad Pro has a total storage capacity of 2000 gigabytes.
Q: What type of processor does the iPad Pro use?
A: The iPad Pro uses the Apple M1 chip processor.
Q: What is the battery type of the iPad Pro?
A: The battery type is Lithium-polymer.
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Q: Is there a warranty when you buy the refurbished iPads?
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Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Boost your productivity during long commutes with this refurbished Apple iPad Pro tablet. The eight-core M1 chip provides swift performance, while the 16GB of RAM enable smooth multitasking. Bluetooth connectivity supports smooth pairing with compatible devices. This space gray Apple iPad Pro tablet boats 2TB of storage to hold large datasets and media files, and the 12.9-inch Liquid Retina XDR display offers clear visuals.

iPad Pro features the powerful Apple M1 chip for next-level performance and all-day battery life.³ An immersive 12.9-inch Liquid Retina XDR display for viewing and editing HDR photos and videos.¹ And a front camera with Center Stage keeps you in frame automatically during video calls. iPad Pro has pro cameras and a LiDAR Scanner for stunning photos, videos, and immersive AR. Thunderbolt for connecting to high-performance accessories. And you can add Apple Pencil for note-taking, drawing, and marking up documents, and the Magic Keyboard for a responsive typing experience and trackpad.⁴

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. iPad Pro. With astonishing performance, superfast wireless connectivity, and next-generation Apple Pencil experience. Plus, powerful new productivity and collaboration features in iPadOS 16. iPad Pro is the ultimate iPad experience.

The 11-inch iPad is now more capable than ever with the superfast A16 chip, Liquid Retina display, advanced cameras, fast Wi-Fi 6, USB-C connector, and four gorgeous colors. iPad delivers a powerful way to create, stay connected, and get things done—all for a surprisingly affordable price.
| Pros for Apple - Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi - 2TB - Space Gray | |||
|---|---|---|---|
| There were no pros for this product— | Performance, Battery Life, Processor Speed, Condition, Price | Performance | Battery Life, Processor Speed, Overall Performance, Portability, Screen Quality |
| Cons for Apple - Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi - 2TB - Space Gray | |||
| There were no cons for this product— | Screen Quality, Scratches | There were no cons for this product— | Connectivity, Price, Customer Service |
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I am writing to express my deep frustration and disappointment with my recent purchase and the subsequent customer service experience at Best Buy. I purchased an Apple Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi, 2TB, in Space Gray. After waiting several days for delivery, I attempted to activate the device through AppleCare, only to discover that the device has only 1TB of storage, not the 2TB I paid for. I immediately contacted Best Buy’s customer service, where I spoke with several representatives. One of them instructed me to drive to a Best Buy store in California, claiming that the correct model was not available online but was in stock at that particular branch. After driving over 50 minutes to the store, I was informed by the staff there that they did not have the device I needed and that I should contact customer service again. When I requested to speak with a supervisor at the store, I was met with unprofessional behavior and a complete lack of accountability. Without offering an apology or any sense of responsibility, the supervisor merely told me to return the device for a refund. I am not seeking a refund, nor do I wish to return the device. I had already sold my previous iPad upon purchasing this new one, expecting the device to meet my specifications. As a Best Buy Platinum member for over 9 years, I expect far better service. I do not understand why my request cannot be fulfilled, especially considering I have paid for the 2TB version of the iPad Pro. Best Buy should honor this order and provide me with the device that matches the specifications I paid for, regardless of whether it’s a replacement or not. This entire ordeal has caused me to waste a significant amount of time and effort, speaking with customer service representatives who appear to be located outside the U.S. and are seemingly unfamiliar with how to properly handle customer issues. I urgently request that you resolve this issue by sending me the correct device as soon as possible, as I rely on it for my work and my income depends on having the correct equipment. Additionally, I don’t understand if the wrong device was sent to me intentionally or if it was a mix-up. I noticed there was a 1TB iPad available online when I placed my order, which was sold the same day I purchased the 2TB version. This raises further concerns about how this mistake happened
Posted by TarekJ
Only gets a 1 star I would go lower but 1 is the lowest I can go. The wrong item was shipped to me and they cannot get me a replacement item for the same price. I ordered a 2 TB and received a 128 GB.
Posted by JamesB