
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Customers appreciate the condition and performance of the 2015 Apple MacBook Pro 15.4" Certified Refurbished laptop, noting that it arrives in excellent condition and runs smoothly, even exceeding expectations for some users. However, a common concern is the battery life, with several customers reporting issues such as the battery draining quickly or needing replacement after a short period. The laptop's functionality is generally praised, but potential buyers should be aware of the potential for shorter-than-expected battery life.
The machine is in good condition. The machine performs well and has exceeded my expectations so far. The screen is in great condition with no scuffs or dead pixels. The keyboard is also in great condition with no loose or bad keys. All the usb ports work with no issue. The machine also holds a charge while on battery.
Posted by JohnL
First, the MacBook functions properly and I don't have any disappointment regarding the product in this way. I upgraded from a MacBook that was way older than this one. So the performance of the newer product is a nice upgrade. The laptop was listed and sold as a "refurbished" laptop. I would love to see what was actually refurbished on this machine. I completely understand that I ultimately bought a used laptop and was not expecting that the machine look like a new laptop. However, there are dents, a cracked HDMI port, a USB port that is so worn out you have to prop something underneath the cable in order for it to keep a connection, the screen is scratched, the battery icon gives me a "need to replace battery soon" warning, AND EVERY SINGLE PORT ON THIS COMPUTER IS STUFFED FULL OF LINT AND DUST! In my opinion, not only is this laptop NOT REFURBISHED, but it is a used laptop that they couldn't even bother cleaning the dirt out of it before reselling it. I would not recommend spending the money on this, at least not from Best Buy. You would think that for $1,400 they could at least clean it. Below is a picture of the lint from one port I cleaned out.
Posted by Steven
You should be ready to spend money on repairing the laptop. What goes on in the warehouse where these are refurbished I cannot say but I believe that the QC process is seriously lacking. My laptop arrived scratched, dirty, missing case screws, and now after 4 months I need a new battery.
Posted by sunny