
Customers find value in the visual ear cleaner's camera quality, ease of use, and its effectiveness in ear cleaning. They appreciate the clear image provided by the camera, which aids in earwax removal. However, some customers have concerns about the functionality of the tweezers and the battery life, which drains quickly.
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The intergrated light and camera feature does what is advertised, and the app is user friendly. The tips are all quite large and overwhelming which makes me not use them often. The default rubber that lines the tweezers are just the right size and work effectively around hard to reach areas. The tweezers in the beginning would open and close but recently they have stop working, not sure why? WARNING: daily use of the default tweezers will result in premature wear and tear on the rubber lining ( loss of a star for that reason, quality of rubber material). Overall fantastic product and recommended buy!
Posted by DonnieB
I would have liked to give it a 5 but I got a defective unit. There was a slit across the silicone tips of both arms of the tweezer. I couldn’t figure out what I was seeing in the camera until the first tip ripped off (pic#1). Then I tried again several days later and the silicone ripped off the second arm of the tweezers (pic#2) So I tried one of the spoons. Unfortunately, the tips kept coming off inside my ear (pic#3),. I tried several tips with the same results, until I pushed the detached tip so far inside my ear when trying to retrieve it, that I had to go to Emergency Care to get it removed. Even after this fiasco, I still wanted the device and thought that the tips may have fallen off because the silicone from the tweezers was missing and could not hold the tips on. So I took it back to Best Buy’s 23 days after I received it, to exchange it, only to find that the return policy was 14 days - even for defective products! Now I have to try to get a replacement or refund from the manufacturer. At least I have some timestamped photos. Very disappointed in Best Buy’s. I will update my adventure with. BBIRD if possible. Aside from the very serious issues just mentioned, the camera is great. Photos are also great. The tweeters have no grip and are hard to use. They could not pull the tip out of my ear, The silicone spoons work well if they don’t fall off in your ears. I love the idea, but will look for something similar with screw on tips if BEBIRD can’t remedy they issue.
Posted by Chica
I love this thing! Everything I needed it to do, it does. I had impacted ear wax and the Bebird got it out. Now I don't have to wait until I need a drs appointment.
Posted by LBernard61