Boulder [CD]

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 1 out of 5 stars

  Sales reps may need a little training

  • Incentivized
  • My Best Buy® Member

  I have had plenty of positive experience at BB over the years. I went in to buy a charger for my mac today. The charger does not come with the USB cable. No problem. When I asked the sales associate for directions to find the right cable, he pointed in a general direction. When I asked for clarification, he got sarcastic and then angry real quick. Maybe he was just having a bad day, but he got aggressive and started asking me what my problem was. I like to support local shopping over online, but Jorge made me rethink that decision.

  Posted 3 years ago by SomeDude2020

• Rated 1 out of 5 stars

  Terrible, non-existant Geek Squad service!

  • Incentivized
  • My Best Buy® Member

  Our Home Theater-Geek Squad person has failed to answer 4 phone calls and 3 texts for help that I've sent over the past month. No one at the store gives a hoot. Very poor customer service. A shame...and a scam.

  Posted 5 years ago by forgetgeeksquad