Customer Ratings & Reviews

Posted 7 months ago

Hi Gdeg.

Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

All the best,
Miyuki from Ring. <img src="https://s3.amazonaws.com/stratos-logos/logos/Ring.jpeg" alt="Ring" title="Ring" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 2 years ago

Hello

Thank you for taking a moment to leave your review on the Ring Hardwired Kit for Cameras. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you, if needed.

Convert your Ring USB-C security camera to hardwired with this convenient, weather-resistant Ring Hardwired Kit for Cameras. Simply install the adapter plate to your junction box, whether it's on a ceiling or wall, indoors or out. Tuck any cables into the included mounting adapter for a clean, wire-free look—and angle your camera just the way you like it.

If any additional information is needed regarding your Ring device, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

Thank you,
Melissa from Ring. <img src="https://s3.amazonaws.com/stratos-logos/logos/Ring.jpeg" alt="Ring" title="Ring" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Posted 2 years ago

Hi 4S2019.

Thank you for taking the time to share your experience with us. We understand the importance of a seamless ordering, setup and installation process, as this allows you to start using your Ring Hardwired Kit for Cameras right away. What you describe is not the experience we want you to have. Rest assured that we are here to offer you some help.

In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this order concern.

Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Hardwired Kit for Cameras.

Thank you,
Melissa from Ring. <img src="https://s3.amazonaws.com/stratos-logos/logos/Ring.jpeg" alt="Ring" title="Ring" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />