Tineco - PureOne S11 Smart Cordless Stick Vacuum - Dark Gray

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Super cordless vac that's powerful and lightweight

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member
  • Owned for 2 weeks

  We have a central vacuum system that we use for heavy-duty cleaning but needed an easy, portable, cordless vacuum to use when we didn't want to haul out the central vac hose. I was not familiar with the Tineco brand but impressed with the user reviews, as well as Consumer Reports' score of 96/100. So I decided to give it a try. After using it for about a month, I can say that it's perfect for our needs. Easy to assemble, decent suction, terrific tools that allow us to clean virtually any surface, and it holds a charge for a long time as long as one doesn't use the max power mode exclusively. The technology that varies the motor speed based on sensing of dirt level seems to be more than just a gimmick; it really seems to work! And you are getting two products in one, since you can use it as a hand-held vacuum as well as a full-size vac. An added benefit is the headlight, which makes a huge difference in being able to see dust and dirt. It feels sturdy, so I'm hoping it proves to be top-quality over the long term. I would recommend this product for anyone needing a lightweight cordless vac.

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  Posted 4 years ago by CVale

• Rated 4 out of 5 stars

  Light and powerful

  • Top 500 Contributor
  • Tech Insider Network Member

  The Tineco PureOne is a vacuum I never heard of before giving this one a go. Pro's: Auto Sensing Light Weight Allergenic Powerful suction Con’s: Does not get completely flat for under low furniture. Average battery life – only 1 battery included Cannot clean light weight throw rugs It is easy to assemble. I also downloaded the Tineco app to my android device to test that out as well. You can use the app to see the filter life, battery percentage and even history of use. However, I do not see myself using it long term. I would rather see the battery percentage on the unit itself personally. Thoughts- Good futuristic looking vacuum with clear plastic used throughout. On the top is LED display that has a few warning lights, Wi-Fi status and dirt detection ring light. This outer ring of light starts off blue and changes to red when detecting dirt. For example, if the vac detects a small amount of dirt it will illuminate as light blue from the three o'clock position to the 12:00 o'clock position and red from the 12:00 o'clock position to three o'clock position. The more dirt it detects, the further around the clock it will be red. As it cleans it retracts back to blue. On normal mode, I had to go over an area 4-6 times to get my carpet completely clean according to the vacuum. I do have dogs so I can kind of understand it. Nice to get an instant visual of how clean your floor is getting. This unit has a lock on the trigger which is a nice touch for larger areas. This vacuum has a default Auto sensing mode which means it will increase motor speed /suction as needed. In this mode the unit is very quiet and cleans well. But if you really want the high cleaning power you can press the switch in top to go into Max mode. This is nice for carpet and lots of dirt. Of course, the downfall here is a much-decreased battery time. Normal combined use of carpet and hard floor you probably get 30 to 40 minutes. If you go into Max mode you might get 10 minutes. This unit only comes with 1 battery as well. The S11 comes with the floor brush with LED lights, crevice tool, mini power brush and 2 in 1 dusting brush. All Attachments go on and off very easily. Using the normal floor mode, my initial thought was it felt a couple inches too short. Both my wife and I felt the same way. But I have gotten used to it. One drawback to the floor attachment I can find is when you try to lower the unit all the way to the ground to get under a very low area, like under dresser, the head unit will pop up off the floor a bit. The vacuum is Light and easy to maneuver on most rugs. I had slight push problem on a very short nap Oriental style throw rug in our living area. I also had trouble cleaning throw rugs in our bathroom. It simply would not work on those. Either too powerful of suction or the design of the roller. It would suck the carpet up then stop the roller. There is also no switch to turn the roller off. Using it with all other attachments works very nice. I like the lightweight of this unit. It was nice to take on to the boat to clean the carpet and get the dirt out of all the crevices. You must mount the storage dock to charge the unit. I would have liked the option to plug the cord directly to the battery. I ended up mounting the unit on the side of a storage cabinet in my garage. Mounting went mostly well. The only problem I had is I could not attach the accessory mount to the side of the mount as it was mounted too close to the wall. I wish they would have provided the option to mount the accessories to either side of the storage bracket. This vacuum is equipped with multiple filters. So very environmentally friendly. Nothing but fresh air coming through this unit. A nice touch is they include a self-cleaning tool that allows you to insert the main filter into an attachment, then attach to the vacuum and run on Max mode to clean. Bottom line, I would say this is great as a supplement for quick cleaning of most homes or main vacuum for a small house or apartment with standard carpet / hard floor combination. ~Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews

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  Posted 4 years ago by Mukman

• Rated 5 out of 5 stars

  One of the Most Sophisticated Stick Vacuums

  • Top 500 Contributor
  • Tech Insider Network Member

  HIGHLIGHTS Auto Cleaning Mode Wi-Fi Enabled Tineco App Enabled Support for Amazon Alexa Constantly Monitored Cleaning Performance and Indicator SETUP Initial set-up was comparable to all other stick vacuums. Some minimal assembly is required. But, easy enough that instructions really aren’t required. Everything just clicks together easily and without fuss. The vacuum comes with a good assortment of tools and attachments. The only thing that makes this vacuum more difficult than all the other stick vacuums that I own (I own 3 stick vacuums from 3 different manufacturers) is that this Tineco is app enabled. To get the most out of the vacuum, you need to install the Tineco app on your tablet or smartphone. Luckily, Tineco has done an excellent job on the app and the installation on my Galaxy Note 20 went without issue. Setting up the vacuum to work with the app and your home wi-fi took quite a few steps, but the app walks you through the entire process and everything went smoothly and trouble-free. Something that isn’t often said, but Tineco should be given a shout out for doing their homework. USE The vacuum is quite interesting to use. It has more features than many of its competitors’ products. The most appealing part of this vacuum, in my opinion, is the unique Auto mode. The vacuum starts each cleaning session in Auto mode. Using some sensors and techno wizardry, it auto adjusts its power settings based on cleaning needs. The vacuum analyzes the debris being taken in and displays the floors’ dirtiness on a ring at the top of the motorized head. It starts at blue, indicating a clean environment and will gradually change to red as it encounters dirtier floors and air. The dirtier the floor, the more power the vacuum will devote to cleaning and the redder the ring becomes. The auto setting can be manually overridden by a conveniently located MAX button on the top of the vacuum, if so desired. One item that I had already chalked up to being a useless gimmick was the brush roll mounted LED lights. Tineco states they are there to help see dirt, especially useful on hardwoods, tile, and laminate. I thought, yeah right. Just a battery drainer. While they must affect overall battery life some, they are in fact, quite useful. I was wrong. They do provide a well-lit path of where you sweep, and I was able to see spots I had missed while sweeping in environments that are less than ideally lit. Those lights turned out to be a nice touch after all. The Tineco app is well designed and monitors nearly every aspect of the vacuum and its performance. The app reports battery level, cleaning time, dust min capacity, pre-filter dirtiness, and cleaning performance. Like I stated earlier, the app is very well designed and has worked flawlessly. One feature that I especially like was that once you have the vacuum fully configured and registered, the app even provides you links to the Tineco website for things like user manuals. It’s thoughtful items like these that go a long way in the user experience. NEGATIVES The wheels on the motorized floor tool squeak during use. It doesn’t impact performance in any way, but it is annoying. Tineco’s competitors all have filters that are cleanable and reusable with no recommended replacement time or schedule. While Tineco’s pre-filter is washable, Tineco recommends replacement approximately every 6 months. This will increase the overall cost of ownership. I’m on the taller side, approximately 6’ 1” if I actually take the time to stand up straight. I feel like I need to bend over more to the get the motorized floor brush at just the correct angle to work properly than I do with competitors’ products. To be fair, I’m not sure if the Tineco is better designed and provides a better seal to the floors’ surface this way or if Tineco’s competitors products are just more forgiving. The battery life is very short on the MAX setting. After about 10 minutes of use, the battery reports back it is down to approximately 33% remaining. I state this, because I prefer to use the vacuum on MAX when vacuuming carpets with the motorized head. The vacuum seems easier to push and use on the MAX setting than it does on the lower powered AUTO setting. If you feel as though I do, purchasing a second battery may be worth it. Luckily, the Tineco wall mount provides for a spot to charge a second battery simultaneously while charging the main unit. Kudos for that feature. CONCLUSIONS There is a lot to like about this vacuum. It does an excellent job at its intended purpose. My floors look great after use. The brush head does a very good job at picking up the carpet’s nap. This is something my other stick vacuums often struggle with. The motorized brush head seems to do equally as good on my hardwoods as it does on carpets. It was sucking up light debris well ahead of the rollers on my hardwood floors. Something I have NEVER seen with its competitors. The AUTO mode is one of its best features. Like I stated earlier, I own sticks from 3 different manufacturers. While my others have at a minimum of 2 different power modes, this is the only one I’ve seen that constantly monitors cleaning requirements for you and dynamically adjusts itself. Auto mode helps preserve battery life, ensuring the longest run times as possible. Very cool. Do you really need all this tech on a vacuum? While unique, all these features are active the entire time while in use and will for sure be using precious battery life. Is the trade off for all the bells and whistles worth it at the cost of decreased battery life? After all, do you really need to look at your phone to see that the dust bin is 60% full or the pre-filter needs cleaned? These parts of the vacuum are transparent, I can see their status just by looking at them as I snap it in to charge. Do I really need Alexa to tell me if the battery is charged or if the dust bin needs emptied? In the end, I have been impressed with its performance on all my floors (hardwoods, carpet, and tile). It has a lot of unique and interesting features that set it apart from Tineco’s competition. I happen to like all the tech. I fully admit that I’m a sucker for all the buttons and fancy lights, but all of it really is just fluff and unnecessary for a vacuum.

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  Posted 4 years ago by NAMO