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2-Year Mobile Geek Squad Protection Basic

SKU: 6631970
$11.99
About $0.50/mo.
Sold by Best Buy

About This Item

You're excited to buy a new cell phone — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Mobile Geek Squad Protection Basic
  • Other
    • Plan Type: GSP
    • UPC: 400066319700

You're excited to buy a new cell phone — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your phone while handling it, we'll take care of it: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • Your original in-box accessories are covered as well: We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.
  • If your battery won't hold a charge, we'll take care of it: Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your phone won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • We'll help ensure that your phone can be traded in: You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
  • If you accidentally damage your phone while handling it, we'll take care of it: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • Your original in-box accessories are covered as well: We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.
  • If your battery won't hold a charge, we'll take care of it: Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your phone won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • We'll help ensure that your phone can be traded in: You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
Disclaimers
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions

Q: Does this plan cover damage from power surges?

A: Yes, this plan covers damage to your phone caused by power surges.

Q: What happens if my phone's battery fails to hold a charge?

A: If your battery won't hold at least 80% of its original charge, it will be taken care of.

Q: Are there extra charges or restrictions when transferring the protection?

A: No, there are no additional charges or restrictions when transferring the protection.

Q: Can I transfer this Geek Squad Protection to someone else?

A: Yes, you can transfer your Geek Squad Protection to another person.

Q: Will this protection help ensure my phone can be traded in?

A: Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

Q: What is the term length of this protection plan?

A: The term length of this protection plan is 24 months.

Q: Does this protection plan cover accessories that came with the phone?

A: Yes, this protection plan covers the accessories that came in the phone's original box.

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Reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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