You're excited to buy a new portable gaming console — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
You're excited to buy a new portable gaming console — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your portable gaming console while handling it, no need to worry, it’s on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original portable gaming console box.
If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original, non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the portable gaming console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
If your portable gaming console won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.