You're excited to buy a new major appliance — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
We make house calls.
We'll come to your home if your major appliance needs a repair.
You'll never pay for parts and labor.
100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your major appliance isn't working because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
We'll reinstall your product.
After we repair your major appliance, we'll reinstall it if we originally installed it.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
Dishwasher failed! Brown spot on electrical box connecting disheasher under cabinet. Now will not work. Called for warrenty service. Took 1 week to make appointment and now appointment is 3.5 weeks out. Totally unacceptable for warrenty work. Won't purchase again!
A:AnswerHi there. Thank you for your awesome question! We do have no lemon policy where after 3 of the same qualified repairs, we'll move onto the next step and try to replace. I hope this helps! Please let us know if you have any other questions.
A:AnswerThanks for your question, Yvonne. The Geek Squad Protection plans are typically for the one device. We do offer a more comprehensive Total Tech Support plan too. For support and questions regarding your plans, please call us at (800) GEEK-SQUAD or (800) 433-5778.