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4-Year Accidental Geek Squad Protection

SKU: 5578894
$349.99
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$29.17/mo.
suggested payments with12-Month Financing
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About $7.29/mo.
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About This Item

You're excited to buy a new vacuum for your home — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Brand: Geek Squad®
    • Product Name: 4-Year Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400055788944

You're excited to buy a new vacuum for your home — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your vacuum cleaner while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original non-disposable battery (or product if it's an integrated battery), if it fails to hold at least 80% of its original charge specifications.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the vacuum cleaner was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your vacuum cleaner won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
  • If you accidentally damage your vacuum cleaner while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original non-disposable battery (or product if it's an integrated battery), if it fails to hold at least 80% of its original charge specifications.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the vacuum cleaner was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your vacuum cleaner won't turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

Q: What type of protection does this plan offer?

A: This plan offers standard protection.

Q: Are there any limitations or exclusions in this protection plan?

A: This plan enhances your manufacturer warranty and covers you for accidental damage.

Q: Is something wrong happens to the vacuum they fix it or swap it

A: I had the Geek Squad plan for my Roomba. Made appointment at Henrietta, NY store with Geek Squad as the Roomba was grinding. Got there, still had to wait (so making an "appointment" was a waste of my time). They looked up something on their computer and said it couldn't be fixed, that they'd replace it. I was then sent to the customer service line for the exchange. The woman could not find my plan, she was questioning me if I even had a Geek Squad plan (though I brought my email print out showing all the info including plan number and date purchased). I got a hold of the Geek Squad guy and he explained it to her. Had to wait wait wait as they couldn't locate me and my plan in the system. They finally found the plan on their "older file system"--even though I purchased the Roomba less than 2 years ago. So finally they go to grab a replacement for me. She brings to the service desk a newer model Roomba with Bluetooth (that I hate as it has no spot clean option). She then tells me I have to pay $80 as the model I have is older and no longer available. WHY DID I HAVE TO PAY $80 for a "replacement". I am so very DISAPPOINTED as this Geek Squad coverage should have covered the replacement and not charged me the difference. No, I don't recommend Geek Squad plan. I have never run into this pay some money for the replacement situation with any other plans I purchased through Walmart or Amazon! Best Buy has lost my business, and I'll stick with spending my hard earned money at Walmart and Amazon.

Q: Can I change the name on the warranty. The item was a gift and I purchased the warranty as part of the gift.

A: that's what i'm trying to do too. you have to call the geek squad. 1-800-433-5778.

Q: Where can I get a copy of the terms for this plan?

A: Thanks for your question, Virginia. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.

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