About this item
You're excited to buy a video accessory for your home — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.
Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).
If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part, or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If your video accessory won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If the remote that came with your video accessory stops working, we'll replace it.
Get a one-time replacement for the remote control that was included in your original video accessory box.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name4-Year Standard Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400063693209
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- A: AnswerHi there. Thank you for reaching out about this! I'm sorry you're running into issues with the remote. That's definitely no fun. It looks like you've done the initial troubleshooting, which is great. I'd recommend contacting your local Best Buy store and seeing if we can get you a new remote under your Geek Squad Protection plan. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
- A: AnswerFor one did you do your research on that dryer. 2nd got to samsung. com. You should have bought their protection plan your going to need it with the dryer. Samsung is great at most items.
Answered by LydiaN
- A: AnswerI just brought my Roku Sound bar in because it wasn't working right, 2 yrs old and they gave me a new one with the warranty protection I have on it.
Answered by KathyL
- A: AnswerIf the product is no longer available, then you are allowed to get a gift card to purchase anything you want. So bring it back and Best Buy will take care of you.
Answered by RobC
- A: AnswerI would say yes. It should show in your purchase history so should be a pretty easy replacement should you need one.
Answered by Cherie
Q: QuestionHow do I register my product to be covered?(3 answers)
A: AnswerHi Linda. Thanks for your great question! You actually don't need to register the protection plan! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!Answered by GeekSquadSupport
- A: AnswerBEST BUY SUPPORT. If installed by GEEK SQUAD call their support.
Answered by Scotty
Review Summary
Rating 4.8 out of 5 stars with 1199 reviews
4.8Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.8Quality
Rating 4.8 out of 5 stars
- 5.0Ease of Use
Rating 5.0 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
4-Year Standard Geek Squad Protection
User rating, 4.8 out of 5 stars with 1199 reviews.
4.8(1,199 Reviews)- 7 Answered Questions
4 payments starting at
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