Apple - iPhone 12 5G 64GB - Black (Sprint)

Bought this phone for my daughter as an upgrade. She loves it.

I only prefer to complete my Sprint/T-mobile upgrades at Best Buy. It was a smooth transition, as usual, from my old iPhone to the new iPhone 12. Best Buy offers a link to activate the new phone and it is very easy to follow along. The new phone is working great! The only reason I did not give a 5-star rating is because when using the speaker, callers complain of the phone going in and out. This problem was happening on my old iPhone as well, so I believe it’s a problem with the Apple iPhone speaker function.

The phone is great once we got it operational. That took hours. The person I initially worked with was a jerk to put it mildly, He really didn't know how to fix the problem and dumped me. I complained to manager who could care less about me as a customer. Finally, one of the other employees over heard my complains and the other employees "I am too busy" comments and resolved the issue with the data transfer from my old phone and making the new phone operational. It took 15 minutes. He knew what he was doing.

Again, husbands phone but anyone who gets iPhones loves them. I personal prefer my Note. I is a nice phone, i just hate that you have to sign on all the time for Apple crap.

Yes great IPhone to own. A big step up from my last IPhone. My last IPhone was a 5c. I had it for about 7 years. It was a great IPhone. Never had any issues. I even bought a Otter Box case that helped it,most of its life. This is a big change to get used too. I even bought the same Otter Box case for it too. Get one, it’s time.

Upgraded from the 8 plus and wow! what a difference. Operates much faster and the screen is amazing. No more home button, no problem. The process was simple and although I can't remember his name, the associate was excellent. You could tell he was new, but he was efficient and got our phone hooked up quickly.

Upgraded from an SE-1, because it was starting to fail. I like the large screen and the Apple Software. I miss the home button and the fact it does not come with a charger. I also miss a headphone jack. I ordered online and made an appointment to pick it up and set it up. When I arrived at Best Buy the person in the phone department called out sick and no one to replace them. Best Buy Customer Service one star. I purchased the phone at Best Buy because of the 18 month no interest. Next time I will have a phone delivered to my house and go to my cell carrier or the local Apple Store to have the phone set-up.

Bought a Samsung S21 5G and a I phone 12 for my wife. I was going to buy an A 71 but Mike the salse person thought the S 21 5G with its discount would be a better buy and better fitted to my usage. He was right and he got our info. Transferred to our new phones. Thanks Mike!!!!