Enjoy a safe, convenient shopping experience.Learn more

Main Content

AppleCare+ for Apple TV

You rely on your Apple TV every day.

Protect it with AppleCare+.

Protection for your Apple TV from the people who know your Apple product best. AppleCare+ includes accidental damage protection.1

Service and support, all in one stop.

  • 24/7 priority access to Apple experts by chat or phone2
  • Global repair coverage3
  • Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Apple TV to an Apple Retail Store, a Best Buy store or any other Apple Authorized Service Provider
  • Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair

Hardware coverage that even covers accidents.

Service coverage includes the following:
  • Your Apple TV
  • Included Siri remote and power cord

AppleCare+ extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $15, plus applicable tax.1

Answers to your Apple software questions.

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
  • Setting up Apple TV and connecting to your Wi-Fi network and iCloud
  • Streaming original shows and movies from Apple TV+
  • Using AirPlay to play content from iPhone, iPad, iPod touch or Mac on your HDTV

How to buy AppleCare+ for your Apple TV.


Add your Apple TV selection to your cart. You will be able to add AppleCare+ during the checkout process.

In store.

During checkout, ask for AppleCare+ to be added to your Apple TV purchase.

Post purchase.

You are eligible to add AppleCare+ to your Apple TV up to 60 days after the date of your hardware purchase. Visit a Best Buy store with proof of purchase and receive a visual inspection of your device.

We are an Apple Authorized Service Provider.

Our Agents are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple. Learn more

Get service and support for your Apple TV.

Geek Squad agent

Best Buy service for AppleCare+.

Schedule an appointment at a Best Buy store.

Apple Geniuses

Apple service for AppleCare+.

Visit an Apple Store, call Apple at 1-800-275-2273 or visit Apple Support.


Trade in your Apple TV and other tech.

Use our trade-in estimator to see what your device is worth, then trade it in for a Best Buy Gift Card.

Learn more about trade-in

Best Buy totaltech logo

Protect the tech you love.

Members get up to 24 months of AppleCare+ on most Apple purchases with active membership.4

Learn about Best Buy Totaltech™


  • AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. By going to Apple.com, you are leaving BestBuy.com and entering a site hosted and operated by Apple. Please review their Privacy Policy; different terms and conditions may apply.

    The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.

    1. Service coverage is available only for Apple TV and its original included accessories for protection against (i) defects in materials or workmanship and (ii) up to two incidents of accidental damage from handling every 12 months, each incident being subject to a service fee of $15, plus applicable tax. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability.

    2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

    3. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

    4. Service fees and claim limits apply.