Arlo - Pro 1-Camera Indoor/Outdoor Wireless 720p Security Camera System - White

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Arlo Pro takes the worrying out of life with the 100% Wire-Free indoor/outdoor home monitoring system. Arlo Pro includes rechargeable batteries, motion and sound-activated alerts, 2-way audio, a 100+ decibel siren, and 7 days of free cloud HD video recordings. Arlo covers every angle to help keep you safe and protected.

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Overview

What's Included


  • Base station with a built-in siren
  • Camera power adapter
  • Camera power cable
  • Ethernet cable
  • Quick start guide
  • Rechargeable battery
  • Wall mount
  • Wall mount screw set
  • Window decal
  • Wire-Free HD Camera with Audio

Ratings & Reviews


Overall Customer Rating:
92% of customers would recommend this product to a friend (5032 out of 5495)

Features


100% Wire-Free

Free of power cords and wiring hassles.

720p HD

Watch and record crisp HD video.

Rechargeable

Easily charge your batteries anytime to get uninterrupted security monitoring.

Weather-Resistant

Put your camera anywhere, indoors or out.

2-Way Audio

Listen in or talk back through the built-in speaker and mic, straight from your smartphone.

Night Vision

Turns on automatically in low light so you can see clearly, even in the dark.

Mobile Alerts

Get instant notifications sent to your smartphone or email if motion or sound is detected.

Free Cloud Storage

Don't pay for cloud storage you don't need. No subscriptions necessary. Arlo Basic plan comes with rolling 7-day cloud recordings. Live stream or view recorded video and audio for up to 7 days from the Arlo app.

Included Base Station

Attach an external hard drive to locally store your recorded videos.

Mountable design

For optimal placement on a wall.


Overall customer rating

Rating: 4.4 out of 5 stars with 5494 reviews

92%of customers would recommend this to a friend

Pros

Cons

Most helpful reviews

See all customer reviews
  • Rating: 1 out of 5 stars

    90 support is a hoax

    Posted
    campnjohnny

    90 support is only for setup only nothing else. I call customer service because I had a message saying software update needed. When i tried ,message came up unable to update. Customer service told me it would cost $66.00 for assistance even through I was within my 90 day support. They said it was not related to setup so therefore it wasn't covered.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    4 stars for now, 5 if they fix two way audio

    Posted
    MrGuy
    • Verified Purchaser
    • My Best Buy® Member

    Firstly I agree with most of the reviews and found the Pro system fairly easy plug and play and the features for the most part functioning as advertised. That said one feature is not working properly and this is attested to by everyone who has checked it on Netgear's own Arlo forums: The two way audio does NOT in fact function usably from 90% of client devices. Specifically, as of late Oct 2016, latest firmware, the output from the camera's speaker is extremely low volume. I tested it on all four cameras and max output at 100% is 20 to 21 dB at one meter/yard, which is a whisper, for practical purposes, barely audible to inaudible. By contrast my Arlo Q Plus camera speaker output is 45 dB at one yard. On the Arlo forums it turns out the only people who are not having this serious problem are persons who use a laptop. Everyone else has the issue. The client devices on the Pro box, the only client deivces pictured in fact are iphones which do not work properly for two way audio. The video promotional material is iPad, which also does not work. The website client dives are ipad and iphone. so the initial Netgear response that "not all client devices can be expected to work" is kinda bogus, since all the client devices they themselves picture as examples are the ones currently not working for this heavily promoted feature. I have good confidence they will address the issue. But if you are buying for that feature to use on your iphone, ipad, or most android phones, I woudl wait until you see reports on Netgear's Arlo forums that it in fact has been addressed. As I noted all the other features work well. Compared to my older Arlo system the rechargable batteries promise to end the only real downside. The motion detection is still imperfect and delayed, but is substantially improved.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn't function as advertised

    Posted
    NewYork

    We installed all four cameras outside, two in the front and two in the back. Everything set up perfectly and worked perfectly. For ten hours. Then contact with a camera was lost. I couldn't find much on the Arlo website to guide me through a fix, so I called customer service. I was told that the problem was either the battery or the camera. So I charged the battery and three hours later it was working fine. For ten hours. Then the same thing happened- no signal from that camera. I called customer service again and they wanted me to switch batteries with one of the other working cameras. I pretty much told them that I am not a beta tester for their product and that they should send me a new battery and we'll work from there. They eventually agreed (the battery was delivered ten days later- to the wrong address!). In the meantime I would have to climb a ladder to reach the camera, bring it inside, and charge the battery. Daily. Then, a week after installation, another camera went offline. A call to customer service couldn't restore it. So it was given yet another "case number" and I heard nothing from them for two days. Meanwhile throughout all of the Arlo Pro malfunctions, I noticed that the remaining cameras were rapidly losing battery charge. Also, I kept on getting messages that the batteries were too cold to recharge on all cameras. Another email message was that the other batteries were running low. I suspect that for exterior applications these cameras should be restricted to Southern California - type weather conditions and should be no more than fifty feet from the base station. They sure as heck don't function properly in my modest suburban New York home. In November. Another minor aggravation is the latency in video monitoring. Sometimes (not all the time, to be fair) as much as twenty seconds passes before recording starts. Also, logging onto the system is restricted to one user at a time. I kept on getting "bumped" when my wife logged in from another source. I've only briefly hinted at my troubles with their customer service. Suffice it to say that my continued ownership of this product is very much in doubt. I truly wanted to like the Arlo Pro; the video quality, even at 50% of maximum quality, is outstanding. But that's it. All of the glowing reviews on this site for this system have me mystified...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Low Temperature Battery Issue with no resolution!

    Posted
    AtulT
    • My Best Buy® Elite Plus Member

    Arlo Pro is advertised to work in low temperature indoor/outdoor, but even with outside temperature in 50's its starting showing message that charging has been paused due to low battery temperature. After contacting with support i have been told that it is a known issue and team is still working on finding the resolution. It can be firmware or hardware fix depending on what is the root cause. My question is, if it is known issue why it is still available in market. I have spent around $700 for the security device which is expect to work but I am not sure when it is working and when it is not due to this known battery issue. If this issue is resolved I may like this product for its 100% wireless feature but with the issue I am giving 1 star and waiting for the team to provide the issue before i return this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Some early bugs, but a nice improvement.

    Posted
    AncientGeek
    • Verified Purchaser
    • My Best Buy® Elite Member

    I have owned an original Arlo system since the summer of 2015. I have 11 of the original wireless cameras that I have used for over a year as well as one Arlo Q and one Arlo Q Plus. I also have DropCam/NestCam cameras, Axis, NetAtmo Welcome, DLink and a traditional coax camera DVR system. I know, I'm over the top, but these are deployed on three different properties and I'm both intentionally using a multivendor implementation and evaluating systems for future deployments. I purchased the Arlo Pro immediately when it became available and just set up two of the cameras this week. So far I like the Pro features and functions except that I don't appear to be able to set the recording time on the rules. The audio from the camera to my mobile device seems to be very good. I haven't tried to talk to anyone yet, so that is yet to be seen. Others have reported it is very low volume when trying to speak to someone through the camera. I do think the motion detection is a bit better than with the original Arlo system. I like the base unit better in terms of lights, buttons and added features. I have not yet tried local storage. That's next on my list. I like the fact that I can charge the battery in the camera OR buy extra batteries and a separate charger, so I can keep all of my cameras running while I'm recharging depleted batteries. did I read that there may be a future solar panel accessory for charging the battery during the day? In addition to not being able to set the recording duration, I also see notifications that the temperature is too low and battery charging has been turned off....when the camera is NOT charging at all...it is just deployed outside and monitoring the house. So this appears to be another programming error that need to get fixed. It is important to remember that there is absolutely no single camera system that is best for all circumstances. The Arlo Pro is a great totally wireless camera for locations where you absolutely need a completely wireless camera. If you can use a powered or better yet a POE camera where both power and video are wired, you should definitely do that...it is a better solution. But the Arlo and Arlo Pro systems should not be compared directly to powered or wired systems because the two approaches address different sets of problems by design. Even among powered and wired cameras there are system that record locally, in "the cloud" or some combination of the two and there are good reasons to one or the other or both. Enough rambling. Except for some growing pains that should be resolved by Netgear quickly (I hope), the Arlo Pro seems like a nice "big brother" to the original Arlo wireless camera system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Home Security Camera System

    Posted
    Norm

    My original Uniden WiFi Security Camera System finally failed, so I needed another WiFi system to replace it (I live in a large two story house, so a hardwired system isn't a good option for me). The furthest camera from the Base Station is 75 feet away, goes through four walls and one floor without any problem. Here is the Good: Set up is a breeze, you get free rolling 7 days and 1 GB of free cloud service for up to five cameras (and expandable to more). Live View, download clips to your phone, computer or to the base station via usb. You can schedule recording times, change record quality, change the sensitivity of the motion sensors, change the length of recordings up to 120 seconds, turn on/off night vision, turn on/off sound and Disarm/Arm the cameras all with the App on your smartphone or computer. Siren at the Base station if needed. Having a battery pack that lasts for up to six months and being waterproof means you can place it almost anywhere. Here is the not so good: Not 1080. Because its WiFi, Live view has a little lag. Magnetic Ball mounts, while a cool idea, is a Very Dumb Idea outside. Using the screw on mounts make it just as easy to steal because there are no cables attached. (I ended up making my own anti theft brackets for outdoor placement). No local storage options, while you can download the clips to a usb drive from the Cloud to the base station, it would also be nice to record straight to the usb locally. All of my arlo Pros I mounted I attached 15 foot micro usb cables to, it would be nice to have the option of continuous recording like the arlo Q since power for me is no issue. All in all its a Good security system. -1 star because they are too easy to steal. (at the very least they should put a motion alarm on them if moved)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New version brings needed features

    Posted
    Bill719

    After much research, we landed up purchasing an Arlo camera system a few weeks ago. Shortly after purchasing, the Arlo Pro was announced. We were able to swap out models under the 14 day exchange period, although the Pro was about $160 more than the Arlo. Pros: Great picture. Clear in the daylight, and acceptable at night. Rechargeable Battery: Promises 6 months of use, but only time will tell. When you need to recharge, you plug the camera into the charger. Ease of installation: Takes maybe an hour from opening the box to sitting on your sofa with a beer watching your cameras. Wireless: No wires to install, makes it easy to move cameras around as needed. Alarm: Tested it out, and it is LOUD! Can be set to go off upon motion detection (wouldn't recommend. It's very loud) or can be set off remotely via the app. App: Sends notifications (if enabled) when motion is detected. Easy to change settings, and operate. Cons: White color isn't easy to hide on dark surfaces. Magnetic attachment points could prove to be problematic if installed within reach of someone who doesn't want to be recorded, or if they decide they want your cameras. Overall- Great product so far. I really like the wide viewing angle, and for the few short hours I spent taking the old version back, I felt anxiety not being able to look at my house whenever I wanted. Definitely gives peace of mind. Pair with a monitored security system and you should be set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Surveillance

    Posted
    WesternSky
    • Tech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 25 Contributor

    This is my first experience with a home security system with camera surveillance capabilities. Set-up instructions were very clear, concise, and very easy to understand and follow. For me, there were no unanswered questions or guesswork with any of the simple set-up steps. Battery installation was a snap, literally. Insert battery into the HD camera and your done! Plug in your home base with the supplied power cord and connect the Ethernet cable to your modem and your done! Synching the two cameras took less than 1 minute. From here all you have to do is download the ARLO application into your smartphone, set up an account and your set. The ARLO application is available from the Google Play Store. Account set-up took about 2 minutes. How easy is that? The ARLO app is great, and very simple to use. It should take you a few short minutes to figure out the settings, and how to use the app. If I can do it, you can do it. This app will send you email alerts to your phone or computer when motion is detected inside of the camera range. The email will contain the video clip footage from the camera which sensed the motion. How cool is that? If something doesn't look kosher, you can call the police and have them respond to your home. You can also hear or speak through the ARLO camera by using your smartphone when you are away from home. The ARLO cameras are really nice. They have a very solid feel to them. They are HD cameras, and they produce a very clear image. An extra plus is that they are wireless. Fantastic! No hard wiring to do, which is one less thing to worry about. The ARLO Pro system met my expectations in many ways. The one thing that I am surprised to have found is that the camera/s itself magnetically adhere to the wall mount. I would imagine that if your are going to use any or all of your cameras outside your home or business, you should keep in mind that the camera/s should be mounted with enough height in order to preclude someone from stealing your camera/s as they are not locked in place. I am surprised that the system to mount the cameras was not designed with some type of locking mechanism. The ARLO Pro has: A Siren which can be activated remotely through your phone, cameras are weatherproof, you get free Cloud recording, batteries are rechargeable, and the system has night vision to name just a few. On a closing note, I find the ARLO Pro to be a solid product and is high on my recommendation list. Buy one.

    I would recommend this to a friend





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