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ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White
Model:SB6190
SKU:4600801
User rating, 4.7 out of 5 stars with 10092 reviews.
4.7(10,092 Reviews)- 275 Answered Questions
Highly rated by customers for: Set up, Speed, Price
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$109.00Your price for this item is $109.00
15-day free & easy returns
If received today, the last day to return this item would be Jun 11. Learn more ˃
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Description
The ARRIS SURFboard SB6190 is a DOCSIS 3.0 cable modem with 32 downstream x 8 upstream bonded channels, making it a perfect addition to your home network. The SB6190 is best for internet speed plans up to 400 Mbps. Cable modems are the heart of your home network. Power yours with the SB6190.
Features
Gigabit Ethernet connectivity
Makes it easy to link with your Windows, Mac, Unix or Linux computer.
DOCSIS 3.0 technology
Provides 32 downstream and 8 upstream channels, and also offers DOCSIS speeds up to 1 Gbps.
LED indicators
Keep you apprised of the status.
1.2GHz dual-core processor and 1.0GHz capable tuner
Promote optimal performance.
What's Included
- ARRIS SURFboard DOCSIS 3.0 Cable Modem
- Owner's manual
- Power adapter
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Page Showing 1-8 of 275 questions
Q: QuestionIs anyone having issues with this modem? I've read in several blogs that modems powered by the intel puma chip is giving trouble with latency and constant connection drops.(https://goo.gl/XaMYTQ)
Asked by Bobnoise.
- A:Answer Yes, big-time, had to return this garbage.
Answered by TimmyS
Q: QuestionIs this compatible with Comcast and wi fi and phone inputs
Asked by Geno.
- A:Answer Though I use it with Spectrum, I read it works with Comcast. This is a cable-only modem. Not a wifi router, not even a router, you will need a separate wifi router to create a home network to allow multiple devices have access to the internet. There is another model that has a router and wifi included. This does not include a telephony modem so no phone connection.
Answered by tekla
Q: QuestionHas anyone have prob with the intel plume 6 chip on charter?
Asked by Syntax123.
- A:Answer You will have problems with the Intel Puma 6 based on how you use the modem. Carrier is irrelevant because it is a hardware issue. Best to just avoid any Puma 6 modem. Get a SB6183 or SB8200 instead.
Answered by Dreamofthe90s
Q: QuestionIs this modem compatible with centurylink?
Asked by Crazycatllady.
- A:Answer No. This modem is a cable modem... or internet signal over Coaxial. It converts that signal to ethernet. Then you connect the ethernet to your computer for internet connectivity or to your router so you can share that connection. Centurylink uses DSL like (phone cable like) connection and needs a DSL modem, that takes the "DSL" signal, and converts it to ethernet signals. If you're lucky enough for Fiber/Gigabit, they usually connect directly to your home and provides an ethernet port already. Most modem takes internet over a signal like DSL or Cable... and converts it over to ethernet anyway. If your gigabit already provides an ethernet, you don't need any additional modem.
Answered by Sean
Q: QuestionIs it compatible with Optimum Online service?
Asked by Nguyen.
- A:Answer It was not compatible for me. I had to return it.
Answered by Smart
Q: Questionhow do i know if my router is compatible with this ?
Asked by cheif.
- A:Answer After verifying that the modem is an approved device by my cable service provider, I chose the ARRIS SURFboard SB6190 cable modem precisely for NOT having routing capabilities. Hence eliminating the headache and compatibility issues of connecting my own high speed wifi router. After cable service provider activation of the SB6190 over the phone, my Google Wifi 3-pack router installed/connected in less than 10 minutes. A single RJ-45 Cat-5/Cat-6 Ethernet cable was all I needed to connect the modem & router together. BTW, there are only 3 ports at the back of this modem - power, RJ-45 for router/PC and Coax for cable. I learned from past experiences that tying to turn off or bridge routing capabilities, whether wired or wireless, on single unit modem/routers to install my own higher speed wifi routers was always challenging and full of headaches. Hence, I decided to get modem only units moving forward if I intend to connect my own router. This approach has literally eliminated my modem vs router compatibility fears and issues. It may not be a scientific or highly technical approach but it has worked for me several times now so far. My job has required me to move homes/office locations several times, hence the learning. I am no tech guy but just a highly informed consumer who loves to DIY. Hope this helps.
Answered by EDVR88
Q: QuestionI have this modem and I hard wired this to a switch with 5 Ethernet ports. 1 Ethernet cable running to my router and one Ethernet cable to my Xbox One X. Since I hard wired the Xbox I do not have internet on the Xbox. Is it not compatible with the Xbox?
Asked by Help.
- A:Answer I think you have to connect the modem and router first, then connect your switch to the router to get internet connectivity to the 5 Ethernet ports. Then any internet capable device you connect to your switch ports should be able to get internet connection. By no means I am a tech guy but just a highly informed consumer who do a lot of DIY projects at home. Hope this helps.
Answered by EDVR88
Q: QuestionI have a Arris sb6141 modem with a Cisco linksys ea4500. Router. My internet company I have a 100mbps plan. I upgraded to a 250mbps down/10mbps up. But my speed check runs only 50mbps. Would an arris sb8200.be a better choice. Or should replace the router
Asked by Yesmylord.
- A:Answer Connections speeds vary due to the time of day and how many people are connected to your line coming down the street. If the Modem says it supports 250Mbps, it should. Or if there are lots of people online in the pathway of the line feeding the local section you reside in, the speed crawls. Try speed tests to other cities. Never use a local area speed test. Verizon has a pretty good test for up/download speeds. You can get a separate non biased third party result. Do not test with a test from your provider. They lie. And check the specifications on your new modem. It should be rated at a higher speed than the plan you bought
Answered by Randy
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