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ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

Model: S34
SKU: 12930697
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Customers are saying

Customers recognize this modem for its impressive overall performance and reliable speed, which users find superior to competing brands. The setup process is frequently described as quick and straightforward, contributing to a seamless user experience. While the device is appreciated for its compact size and ease of connectivity, some users have noted that it tends to run quite warm during operation.

Generated by AI based on customer reviews.

Features

  • Multi-Gigabit Networking

    best for cable internet speed plans up to 2.5 Gbps

  • DOCSIS 3.1 cable modem

    2 downstream x 2 upstream OFDM DOCSIS 3.1 channels

  • Save on monthly rental fees

    Experience value at its best. The SURFboard G54 can save you up to $180 per year in rental fees. Stop renting and own yours today!

  • Compatible with major U.S. Cable Internet Providers

    Compatible with Cox, Spectrum, Xfinity and other major US cable internet providers

  • Worry Less

    Experience worry-free usage. The S34 is designed by ARRIS and perfected by decades of experience. The product warranty of two years ensures your investment in your home network is protected.

Specifications

  • Brand
    ARRIS
    Model Number
    S34
    Product Name
    SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port
    Color
    White
    Product Height
    5.14 inches
    Product Length
    1.8 inches
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Reviews

Customers are sayingCustomers recognize this modem for its impressive overall performance and reliable speed, which users find superior to competing brands. The setup process is frequently described as quick and straightforward, contributing to a seamless user experience. While the device is appreciated for its compact size and ease of connectivity, some users have noted that it tends to run quite warm during operation.
This summary was generated by AI based on customer reviews.
  • Overall Performance (51)
  • Speed (32)
  • Setup (24)
  • Connectivity (7)
  • Ease of use (4)
  • Heat Dissipation (12)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Night and day performance with this modem!

    This modem supports upto 2.5Ghz speeds. This will future proof my home network for next 10 years. The setup process is pretty straightforward. You need to contact your ISP and provide them with the modem’s MAC Address (found on modem). They’ll add the modem to your account and activate it for you. Once the modem is activated, its time to test. I recommend connecting an Ethernet cable from the modem to computer’s Ethernet. Run a speed test (speedtest.net) and make sure not only that its working but also to ensure you are getting the download speed you are paying for. In my case, I have Astound Broadband and paying for 500Mbs. When I ran a speed test, i was blown away! I’m actually consistently getting a little over 600Mbs download speed. If you ask me, thats pretty impressive! I highly recommend the Arris S34 modem as part of your home network.

    This review is from ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    Posted by Eman

  • Rated 5 out of 5 stars

    Reliable Speed for Multi-Gig Internet

    The SURFboard S34 delivers fast, stable DOCSIS 3.1 performance with its 2.5 Gbps port, making it perfect for high-speed plans. Easy setup and solid build, though lacking a built-in router. Great value for future-proofing your connection.

    This review is from ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    Posted by Jayne

  • Rated 5 out of 5 stars

    Nice producy

    I have used it as a replacement to my Xfinity modem and it is working as expected. You need to pair it up with a router for WiFi connection. I used my old to link router along with it

    This review is from ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    Posted by SrinivasD

  • Rated 5 out of 5 stars

    Big upgrade that will pay for itself

    Finally needed to replace my old Motorola surfboard modem which we had for many years, saving hundreds of $$$ over renting from Xfinity. But it could not deliver the speeds anymore. This new S34 I expect will keep up for many more years. I installed it in a cabinet and it was getting reaaly warm, enough to concern me. So I put some little 12v fans on top, even without venting the cabinet the modem is running cool now, no problems.

    This review is from ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    Posted by Joel

  • Rated 5 out of 5 stars

    Great cable modem

    Works great. No issues. I have used Arris modems for years including back when they were Motorola, and they've been reliable.

    This review is from ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    Posted by Leon

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The ARRIS SURFboard S33 is a DOCSIS 3.1 Cable Modem that delivers the fastest speeds and the latest technology. With a 2.5 Gigabit and a 1 Gigabit Ethernet port, the S33 enables a multi-gig experience for things like online gaming, 4K video streaming and more. It’s best for cable internet speed plans up to 2.5 Gbps and setup is simple with an easy-to-use app. It's compatible with any Wi-Fi router and saves you money on monthly rental fees. Upgrade your home network with an SURFboard S33 DOCSIS 3.1 Cable Modem.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Upgrade your home network with the ARRIS SURFboard G34. It's a DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router combo. Wi-Fi 6 supports smooth 4K video streaming and low latency online gaming. This ARRIS SURFboard cable modem router features four 1-Gigabit Ethernet ports to connect your wired devices, and the compatible SURFboard Central mobile app allows for quick and secure setup. The G34 is best for gig-speed cable internet plans and compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.

Pros for ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
Overall Performance, Speed, Setup, Connectivity, Ease of useSpeed, Overall Performance, Ease of use, Setup, ConnectivitySpeed, Overall Performance, Ease of use, Setup, Ethernet PortOverall Performance, Speed, Range
Cons for ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
Heat DissipationHeat, LagHeat, PriceConnectivity, Signal Strength, App, Setup Difficulty

Specs

Questions & Answers

  • Does the S34 support DOCSIS 3.1?

    The ARRIS SURFboard S34 is a DOCSIS 3.1 cable modem.

    This question and answer was generated by AI based on customer and product data.
  • What is the height of the S34?

    The height of the S34 is 5.14 inches.

    This question and answer was generated by AI based on customer and product data.
  • What is the manufacturer's warranty for parts?

    The manufacturer's warranty for parts is 2 years.

    This question and answer was generated by AI based on customer and product data.
  • What type of modem is the S34?

    The S34 is a high speed modem.

    This question and answer was generated by AI based on customer and product data.
  • Is it compatible with Cox

    Yes - but they won't be very helpful if you need support since it's a BYOD modem. Here's a quick cheat sheet based on my experience: 1. Does the light turn solid blue? If yes, you have a cable connection. 2. When connected directly (no router), check your _gateway_ ip. If it is 192.168.1.100 you do not yet have a DHCP lease from Cox. 3. If your gateway IP is anything else, then you have a DHCP lease and Cox is able to provide service. (even if they claim otherwise) 3a. If you have a Cox IP AND DNS IP's then you _should_ be able to reach the internet. If you cannot, it means you are in the "Cox internet captive portal" and there are issues with provisioning. (again, even if they claim otherwise). I hope these pointers help someone get through the madness that is COX internet support. Sincerely, Someone who was a cable tech at one point.

    Answered by BRogers
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