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Total Tech Support

Support for all the tech under your roof.

This is Total Tech Support™. A membership dedicated to supporting ALL the tech in your home, no matter where or when you bought it.

Only available in Puerto Rico. In-store only.

Geek Squad Agent.

Benefits of a Total Tech Support membership.

  • Unlimited tech support.

    The heart of Total Tech Support gives you unlimited support for all your tech and appliances, no matter where you purchased them. Get help in store, over the phone and 24/7 online. We're here to answer your questions and help you use your devices.

  • Many popular services are included with membership.

    You'll get many computer and car services for no additional cost.

  • Only $49.99 for standard in-home services.Refer to Disclosure 1

    We'll come to your home and lend a hand with TV Mounting, Home Wi-Fi Setup and more.

  • 20% off repairs and advanced services.Refer to Disclosure 2

    We'll handle the tricky stuff, including major appliance repairs and wiring of security cameras.

  • 20% off Geek Squad® Protection and AppleCare+.Refer to Disclosure 3

    Peace of mind at a lower price. Save big on product Protection Plans.

    AppleCare+ is not sold in Puerto Rico Best Buy stores.

  • Internet security software is included.

    Help safeguard against viruses, spyware and ransomware. The software is good for up to 10 devices.

See the list of included and discounted services ›

Here's how Total Tech Support can help you.Refer to Disclaimer 4

You're worried that your computer has a virus.

An Agent accesses your device remotely and removes malware that is causing the problem. The Agent also installs your included internet security software and performs a PC tune-up.

Remote Virus Removal $149.99 Price before membership $149.99  Included
Antivirus Software $49.99 Price before membership $49.99  Included
Remote Antivirus Software Install $39.99 Price before membership $39.99  Included
Remote PC Tune-Up Price before membership $39.99  Included

You'll save $279.96 with Total Tech Support.

You need help setting up your entertainment system.

An Agent mounts your TV to the wall, connects your surround-sound speakers and video devices, and connects everything to your Wi-Fi.

Premium TV Mounting Price before membership $199.99  $49.99
Basic Audio Setup Price before membership $129.99  $49.99

You'll save $230 with Total Tech Support.

You need help setting up your smart home.

An Agent sets up your router and optimizes your Wi-Fi. The Agent also installs your smart home devices, connects everything to your Wi-Fi, and shows you how to control things with voice control.

Home Wi-Fi Setup or Troubleshooting Price before membership $99.99  $49.99
Voice Control Setup Price before membership $99.99  $49.99
Smart Doorbell Install Price before membership $99.99  $49.99
Wireless Camera Install (up to 8 cameras) Price before membership $149.99  $49.99

You'll save $250 with Total Tech Support.

Other ways to save with Total Tech Support.


Planning on refreshing your kitchen? You'll pay only $49.99 for each of our most popular appliance installations. Refer to Disclaimer 1

Connected car.

Joining Total Tech Support is an easy decision if you need a car install. That's because almost all connected car services are included at no additional cost.See disclousure 5

Cell phones.

Screen Shield Install and Data Transfer are included with your membership, plus save 20% on out-of-warranty iPhone repairs.

Some iPhone repairs, such as battery replacement and component repairs (not resulting from accidental damage), are completely covered during your manufacturer’s warranty period. We will service these repairs at no cost to you.


Total Tech Support membership is subject to complete Terms and Conditions. A My Best Buy® account is required, subject to the My Best Buy Program Terms. This membership (with internet security software included) renews automatically each year and the customer's chosen card will be charged $199.99 plus tax, or the then-current price, on the customer's yearly renewal date unless the customer cancels before then by calling 1-888-BEST BUY (1-888-237-8289) or opts out of auto-renewal by managing subscriptions on their profile. Best Buy will send the customer advance notice of membership renewal to the email address the customer provided, including notice of any price changes.

  1. Fees for any necessary parts, accessories, or permits will be charged in addition to the $49.99 for each standard in-home service. Also, a trip charge may apply for travel outside of metro areas.
  2. 20% off repairs and advanced services applies to labor only.
  3. 20% off Geek Squad Protection and AppleCare+ Protection Plans does not apply to monthly paid plans, and plans with loss and theft insurance.
  4. These are possible Total Tech Support customer scenarios meant for illustrative purposes only. Individual experiences may vary.
  5. Any vehicle-specific parts or accessories needed to complete an installation or setup will be charged at regular price.