Our in-store Trade-In Program is intended for the convenience of our retail customers and is not designed to handle large volume or commercial transactions.
Customers are limited to no more than three (3) of the same product per day, except as noted below.* Customers interested in trading units in excess of this limit should contact Customer Service at firstname.lastname@example.org for a custom quote.
Limit three (3) copies of the same title and platform in a 12-month period. For example, three (3) copies of Madden for Xbox or Playstation.
Limit five (5) cell phones of the same model in a 12-month period.
All other products
Limit three (3) items of the same model in a 12-month period.
*We reserve the right to refuse any trade-in or limit quantities for any reason. These product limits are subject to change at any time. Please note that there may be additional product limits associated with promotions.