Bosch - 500 Series 24" Pocket Handle Dishwasher with Stainless Steel Tub - Black

I decided to buy a dishwasher as it had become increasingly difficult to justify washing dishes by hand every day with two little ones at home. After carefully researching all of our options, my wife and I decided this was the dishwasher for us - and boy were we right. This dishwasher is very quiet, not silent, but if you aren't in the room with the dishwasher, you won't hear it. I find if I am 15 feet away from the dishwasher, I don't hear it at all. Even while in the same room with the dishwasher, I certainly never have to talk louder or turn the volume up on music or the TV to compensate for noise coming from the dishwasher. There is a red light that shines on the floor to the right side of the dishwasher to tell you it is running. When a cycle finishes, it chirps 2 or 3 times to let you know it is finished and the red light shuts off. When you open the dishwasher for the first time after a completed cycle, it will illuminate a light that indicates the dishes are clean (attached picture shows where it would illuminate) We have had this dishwasher for nearly two months and are loving it. Here are some items we have noticed: - Following the directions to not rinse the dishes (only remove large pieces of food) has resulted in zero dishes needing to be rewashed - Non-Plastic dishes come out dry nearly 100% of the time (you may need to wait until the dishes are cool to the touch for them to dry completely) - Plastic dishes and dishes that are not angled correctly to remove opportunities for "pooling" of water will likely need to be dried manually. - Each cycle takes around 2 hours and 10 minutes to complete on Auto Mode while using 'Jet Dry' - Highly Recommended. (We have yet to use a different mode) - It can be difficult to keep the dishwasher face clean (especially with little ones that like to touch it all the time), but some stainless steel cleaner does the trick far better than warm water alone. To conclude - our time spent "doing the dishes" has gone from around 1.5 hours a day to 15 minutes a day and the results have exceeded our expectations. Bosch really made a good product here and we would recommend this product to anyone looking to get a new dishwasher.

I purchased this Bosch dishwasher based on the high rating it received from Consumer Reports and I was so disappointed with this product that I sent it back and replaced it with the Kitchen Aid (Model 5304504505), which is amazing! In my opinion, a dishwasher should wash and DRY your dishes and this is where the Bosch falls short--it does NOT dry the dishes. I contacted the manufacturer thinking my unit might have been faulty but I was told that the Bosch does not have a heating element in the unit, instead they use a technology called Condensation Drying--which if you are expecting dry dishes--doesn't work. Every time I emptied my dishwasher the dishes were soaking wet. I was instructed to turn the settings back to the factory default, but that didn't seem to work either, and once I did that the other settings on the unit were disabled. They also confirmed it doesn't dry plastic. On the positive side, the dishwasher does wash well and it is very stylish, so if you don't mind waiting for your dishes to Drip Dry before putting them away, this will work well for you. In conclusion, I replaced the Bosch with a Kitchen Aid and I love it! It has all the same features as the Bosch, as well as some additional enhancements. The performance is great, the dishes are super clean, and this unit is much quieter than the Bosch (you don't even hear it running). Best of all, your dishes are dry when it's done! What was the most disappointing to me was Consumer Reports analysis. How can they give such a high rating to a product that only does half its job? Needless to say, I won't be renewing my subscription to Consumer Reports. The real happy ending to this story is Best Buy. In the past, I have purchased my kitchen appliances from up-scale appliance stores and I have to admit I was a little nervous about buying a high-end product from a box store. After learning my Bosch was not fixable, I was so worried that I had no recourse and I would be stuck with a very expensive dishwasher that only did half it's job. I decided to call the Best Buy store where I had purchased the unit (Salem, NH), expecting to hear there was nothing they could do (who ever heard of returning a used appliance), and wow, was I surprised with their response. There was no hesitation, they immediately told me if I was unhappy with the unit they would take it back, no problem. I went back to the store and chose another dishwasher (which they installed a few days later) and the Bosch was removed. There were no additional charges for the new installation or for the removal of the first unit. I would highly recommend buying appliances at Best Buy. Not only is the sales staff very knowledgeable, friendly, and easy to work with--the peace of mind that they are committed to customer satisfaction has made my decision to purchase all my remaining kitchen appliances from them. Thank you Best Buy for great customer service!

Went 6 months without my beloved Miele dishwasher and was just about to buy another one when I wondered into Best Buy to look for headphones. I saw the manager of the appliance department (Scott) so told him my criteria and surprisingly, he recommend the Bosch Silence Plus dishwasher. He answered every question I had and several that I didn't know to ask. After reading all the reviews, spec sheets and information I could find, I bought the Bosch at Best Buy. It's been two months and I love it more than my old Miele. Some reviews talk about items not drying, but it's a different era than the old ones with a heating element. Open the machine when it beeps and things dry, just like with the Miele. It's better for the environment and the electric bill. I have never used rinse aids, but some reviews said you must. Thank goodness my dishes come out perfect without them. Love the three racks (like my Miele), grey color inside, versatile second rack, deeper third rack, and built-in overflow pan. I've only set the program on auto, but it comes with a bunch of other bells and whistles. The installer (Norman) was professional, quick and courteous. Things that I wish the dishwasher had : an automatic door opener for when it is finished, a front panel that doesn't show finger marks/waterspots and a better gripping surface on the racks so glasses don't slide around when the racks are pulled out too forcefully. The racks are just short of perfect when it comes to stacking dishes, but I'm sure it's a user issue and I'll get better with practice. Overall, I'm thrilled with it and glad I did not rush into buying something else.

We replaced a very nice Maytag with this dishwasher after the glowing reviews, but we've found that the bottom rack simply does not work well for arranging a variety of dishes. Here are the problems: * The prongs are very close together in the back and you can't fold any down. We've found that our large plates that have a slight lip don't get clean because they aren't quite spread out enough. * The didn't leave room for large pots and pans to go around the perimeter. * The silverware pull out does not split in half. So you can't take half out when you need a bit of extra room. * The rack falls off the edge easily. It is not as snug as others from KitchenAid or Maytag. So, it get bumped off the track very easily. We really feel like the bottom rack is poorly designed. On top of this, the dishwasher isn't that much more quiet that our previous Maytag. Overall, we regret buying Bosch. We think the brand is highly overrated.

I was drawn to this dishwasher because of the 3rd rack up top for large utensils which I love. However, the rest of the dishwasher (IMHO) is a nightmare to load. With the exception of the one row that easily accommodates plates in the bottom rack, the rest of it is fairly useless because of the position and angle of the spindles. It is really hard to load pots and over-sized bakeware. The second rack is also a bother because if you want to use 2 rows on both sides for glasses, you can't easily load bowls. The center where bowls should go is way too wide and they flop all over. You can't really put glasses in the middle because it humps up in the middle so your glasses end up getting caught in the upper rack. Again, a nightmare. Additionally, the chemical smell that comes out of the dishwasher after you wash the dishes is disturbing. True, it dissipates after a couple minutes, but it makes me wonder what kind of residue is on my dishes. For someone who is trying to reduce unnatural substances in my environment, this is a troubling thought. If I could do it over, I would have gone with another brand and forget the top rack. I MISS MY KITCHEN AID!

Cleans better than any dishwasher I have used. I do not use the bottom basket since the 3rd rack holds everything i was putting in the basket on my old dishwasher. It cleaned an oatmeal bowl that set overnight. It did take me awhile to get the right settings. Do not prewash or soak your dishes before putting in the dishwasher. Turn on your hot water faucet in the kitchen sink. When it gets hot turn it off then wash your dishes on the auto setting with the sanitize option. Your dishes will take a little longer to wash but will come out sparkling clean and dry. The inside of the dishwasher will still have a little water in it but not much. I check my filter after each wash and it has always been clean. The only thing I hate about this dishwasher is the lower rack. I wish the back tines folded down. It does in the 800 model. I suggest watching a utube video on how to load this dishwasher. I now turn my pots on the side instead of upside down.

Everyday I have to use this dishwasher I have buyers remorse for multiple reasons. First, the design of the lower rack has the bars so close together that unless you are only putting in thin plates, it is virtually useless. Bowls, pans and other dishes do not fit and if you do put bowls in they will end up right side up filled with dirty water. I have written to the company twice about this asking if they have by chance came up with a different design for the bottom rack they can send, because I have also noticed other peoples frustration with this as well, only to be told no, sorry. Secondly, anything plastic will not dry. The instructions say to make sure the trap is clean, well, I make sure to clean it after each use. Although the dishes are hot and there is steam, there is still a lot of water all over them. Last, about 40% of the dishes do not even come clean. Almost half have to just be put back into the dishwasher. Almost all of the plastic cups that do come out clean have a horrible detergent taste to them, it's unbearable.Everyday I am fighting with this piece of junk. I even asked my husband if we can just go buy a cheap one that is loud and works, I don't even care about how quiet it is if it is going to double and triple my work everyday. Please do NOT waste your money.

The Bosch dishwasher lives up to it's billing as a quiet machine. With our open floor plan the dishwasher is close to where we watch TV and this is a big improvement over our old machine. You can barely hear it running. The three racks make it easy to find a place for almost every dish or utensil. The top rack is great for silverware, measuring cups , etc. and being an older person I appreciate not having to bend over to get to the silverware basket. The layout is different from our old Whirlpool and that takes some getting used to but we found that some deeper plates we could not fit into our old machine fit well in the Bosch. It does not have a heated drying function which saves energy but means that some items will come out with drops of water on them. Cups with concave bottoms will have some water left in them. We knew this when we bought it and were not surprised but that's the only reason we didn't give it a "5". The payoff is that you can safely put most plastics in without fear of melting and the "extra heat" dry function helps a lot. We were reluctant to choose a machine with top controls because you can't see them with the door closed. You get used to that and end up loving it because you don't have to bend over to see them.