Bosch - 500 Series 24" Pocket Handle Dishwasher with Stainless Steel Tub - Black

I decided to buy a dishwasher as it had become increasingly difficult to justify washing dishes by hand every day with two little ones at home. After carefully researching all of our options, my wife and I decided this was the dishwasher for us - and boy were we right. This dishwasher is very quiet, not silent, but if you aren't in the room with the dishwasher, you won't hear it. I find if I am 15 feet away from the dishwasher, I don't hear it at all. Even while in the same room with the dishwasher, I certainly never have to talk louder or turn the volume up on music or the TV to compensate for noise coming from the dishwasher. There is a red light that shines on the floor to the right side of the dishwasher to tell you it is running. When a cycle finishes, it chirps 2 or 3 times to let you know it is finished and the red light shuts off. When you open the dishwasher for the first time after a completed cycle, it will illuminate a light that indicates the dishes are clean (attached picture shows where it would illuminate) We have had this dishwasher for nearly two months and are loving it. Here are some items we have noticed: - Following the directions to not rinse the dishes (only remove large pieces of food) has resulted in zero dishes needing to be rewashed - Non-Plastic dishes come out dry nearly 100% of the time (you may need to wait until the dishes are cool to the touch for them to dry completely) - Plastic dishes and dishes that are not angled correctly to remove opportunities for "pooling" of water will likely need to be dried manually. - Each cycle takes around 2 hours and 10 minutes to complete on Auto Mode while using 'Jet Dry' - Highly Recommended. (We have yet to use a different mode) - It can be difficult to keep the dishwasher face clean (especially with little ones that like to touch it all the time), but some stainless steel cleaner does the trick far better than warm water alone. To conclude - our time spent "doing the dishes" has gone from around 1.5 hours a day to 15 minutes a day and the results have exceeded our expectations. Bosch really made a good product here and we would recommend this product to anyone looking to get a new dishwasher.

I purchased this Bosch dishwasher based on the high rating it received from Consumer Reports and I was so disappointed with this product that I sent it back and replaced it with the Kitchen Aid (Model 5304504505), which is amazing! In my opinion, a dishwasher should wash and DRY your dishes and this is where the Bosch falls short--it does NOT dry the dishes. I contacted the manufacturer thinking my unit might have been faulty but I was told that the Bosch does not have a heating element in the unit, instead they use a technology called Condensation Drying--which if you are expecting dry dishes--doesn't work. Every time I emptied my dishwasher the dishes were soaking wet. I was instructed to turn the settings back to the factory default, but that didn't seem to work either, and once I did that the other settings on the unit were disabled. They also confirmed it doesn't dry plastic. On the positive side, the dishwasher does wash well and it is very stylish, so if you don't mind waiting for your dishes to Drip Dry before putting them away, this will work well for you. In conclusion, I replaced the Bosch with a Kitchen Aid and I love it! It has all the same features as the Bosch, as well as some additional enhancements. The performance is great, the dishes are super clean, and this unit is much quieter than the Bosch (you don't even hear it running). Best of all, your dishes are dry when it's done! What was the most disappointing to me was Consumer Reports analysis. How can they give such a high rating to a product that only does half its job? Needless to say, I won't be renewing my subscription to Consumer Reports. The real happy ending to this story is Best Buy. In the past, I have purchased my kitchen appliances from up-scale appliance stores and I have to admit I was a little nervous about buying a high-end product from a box store. After learning my Bosch was not fixable, I was so worried that I had no recourse and I would be stuck with a very expensive dishwasher that only did half it's job. I decided to call the Best Buy store where I had purchased the unit (Salem, NH), expecting to hear there was nothing they could do (who ever heard of returning a used appliance), and wow, was I surprised with their response. There was no hesitation, they immediately told me if I was unhappy with the unit they would take it back, no problem. I went back to the store and chose another dishwasher (which they installed a few days later) and the Bosch was removed. There were no additional charges for the new installation or for the removal of the first unit. I would highly recommend buying appliances at Best Buy. Not only is the sales staff very knowledgeable, friendly, and easy to work with--the peace of mind that they are committed to customer satisfaction has made my decision to purchase all my remaining kitchen appliances from them. Thank you Best Buy for great customer service!

I waited a few months to write this review so that I can provide a good overview of the pros and cons. I purchased this Bosch dishwasher in May 2018. Best Buy sales and delivery team were super! I had to reschedule delivery and the Best Buy customer service call in center was competent and helpful. The old dishwasher was hauled away for a small fee. My husband and I installed this dishwasher ourselves. There is a little bit of rewiring that had to happen, but the instructions were very easy to follow and all parts were included. Some reviewers complained of a smell. I did notice a new dishwasher smell for the first few days. The smell went away after a few loads were run. This dishwasher is incredibly quiet! If it weren't for the indicator light, and a very quiet sound when it first fills, you would never know it was running. Cleaning power is GREAT! I have loaded dishes and silverware with dried on food and they always come out clean. Be sure to scrape off chunks as this dishwasher does not have a disposal blade, only a filter. The filter is easy to remove and clean weekly takes about 30 seconds or less. This dishwasher uses extremely hot water and requires a surfactant drying aid like Finish or Jet Dry, to drive the drying process, so there is no heating element for hot air dry. My dishes, glassware and silverware are always dry, but plastics don't tend to heat up enough with the hot water to drive evaporation, so they tend to be a little wet (especially since plastic storage containers tend to have lips and crevices that hold water). It pretty easy to dry the few plastics I use with a towel before putting them away (or I just shake of the water out of the crevices and let them air dry quickly) - not a big deal. The nice thing about no heating element is you can put plastics anywhere! No need to worry about "top rack" items. I have found that silicone cookware products tend to get a film on them from the drying aid. I don't like that, so I don't put those in the dishwasher. I love the third rack for silverware and small items - so easy to load, and quick to put away! Overall, I love this dishwasher! I definitely recommend it!

Did my research. Like others have mentioned, there are basically 2 choices for higher end dishwashers. BOSCH and KitchenAid. Both get high marks for cleaning efficiency, noise level, style and performance. We liked the look of the BOSCH model a little better. Purchase was hassle free and the delivery came at the expected time. The only items you need (not included) is a appliance power cord and water connection kit. If you have purchased a dishwasher in the last 10 yrs, you probably have the parts. Mine was 20 yrs old so I needed some new fittings for the water feed. Installation is super easy. BOSCH Dishwashers come with a power dongle. It uses a proprietary connector to the unit. All you have to do is connect 3 wires at the dongle and plug it in. Drain hose connects to your disposal or air gap and then the water feed to hot water under the sink. 30 min for me, under an hour for most. The inside of the BOSCH is beautiful. First BOSCH appliance, first stainless tub dishwasher for me. My old unit wasn't adjustable and only held 6 12in dinner plates due to the height of the spray bar. The BOSCH will hold 12 and still has room to spare. The racks are infinitely adjustable. We had to run our old unit every 2-3 days. Now we run out of place settings before the BOSCH is full. No problem because the BOSCH has a half load setting too. Dishes are clean, and ours are always dry. Not sure why some people say their dishes aren't dry. We haven't made any changes to the default settings. Worked properly from the very first load. Why do we all spend big money on a dishwasher.. so it will be quiet. The BOSCH 500 Series will not disappoint you here. Whisper quiet, some water sloshing sounds is it. Seen but barely heard. Like the floor LED too. Its the only way you'll know its on. It's great. I'm very happy with my purchase. Sound level, cleaning performance and style. Looks good in the kitchen and works better than I expected.

Went 6 months without my beloved Miele dishwasher and was just about to buy another one when I wondered into Best Buy to look for headphones. I saw the manager of the appliance department (Scott) so told him my criteria and surprisingly, he recommend the Bosch Silence Plus dishwasher. He answered every question I had and several that I didn't know to ask. After reading all the reviews, spec sheets and information I could find, I bought the Bosch at Best Buy. It's been two months and I love it more than my old Miele. Some reviews talk about items not drying, but it's a different era than the old ones with a heating element. Open the machine when it beeps and things dry, just like with the Miele. It's better for the environment and the electric bill. I have never used rinse aids, but some reviews said you must. Thank goodness my dishes come out perfect without them. Love the three racks (like my Miele), grey color inside, versatile second rack, deeper third rack, and built-in overflow pan. I've only set the program on auto, but it comes with a bunch of other bells and whistles. The installer (Norman) was professional, quick and courteous. Things that I wish the dishwasher had : an automatic door opener for when it is finished, a front panel that doesn't show finger marks/waterspots and a better gripping surface on the racks so glasses don't slide around when the racks are pulled out too forcefully. The racks are just short of perfect when it comes to stacking dishes, but I'm sure it's a user issue and I'll get better with practice. Overall, I'm thrilled with it and glad I did not rush into buying something else.

We replaced a very nice Maytag with this dishwasher after the glowing reviews, but we've found that the bottom rack simply does not work well for arranging a variety of dishes. Here are the problems: * The prongs are very close together in the back and you can't fold any down. We've found that our large plates that have a slight lip don't get clean because they aren't quite spread out enough. * The didn't leave room for large pots and pans to go around the perimeter. * The silverware pull out does not split in half. So you can't take half out when you need a bit of extra room. * The rack falls off the edge easily. It is not as snug as others from KitchenAid or Maytag. So, it get bumped off the track very easily. We really feel like the bottom rack is poorly designed. On top of this, the dishwasher isn't that much more quiet that our previous Maytag. Overall, we regret buying Bosch. We think the brand is highly overrated.

I was drawn to this dishwasher because of the 3rd rack up top for large utensils which I love. However, the rest of the dishwasher (IMHO) is a nightmare to load. With the exception of the one row that easily accommodates plates in the bottom rack, the rest of it is fairly useless because of the position and angle of the spindles. It is really hard to load pots and over-sized bakeware. The second rack is also a bother because if you want to use 2 rows on both sides for glasses, you can't easily load bowls. The center where bowls should go is way too wide and they flop all over. You can't really put glasses in the middle because it humps up in the middle so your glasses end up getting caught in the upper rack. Again, a nightmare. Additionally, the chemical smell that comes out of the dishwasher after you wash the dishes is disturbing. True, it dissipates after a couple minutes, but it makes me wonder what kind of residue is on my dishes. For someone who is trying to reduce unnatural substances in my environment, this is a troubling thought. If I could do it over, I would have gone with another brand and forget the top rack. I MISS MY KITCHEN AID!

DO NOT buy a Bosch, my Bosch series 500 dishwasher developed an E:009 error shortly after warranty was up. This is a dishwasher that is in a condo that is lived in about ½ a year and is used only by a single man. Total usage about 1 year, twice a week. I looked up the code and it was either a heat pump or the computer. I called Bosch and told them exactly that. They said they had to send a tech for further diagnosis. The tech came to my house, looked at the Error code and said it was the heat pump or the computer. It took him 2 min, he did exactly what I did and then he tried to charge me $130.00 for the diagnosis. This is the Bosch standard; they will extort the 130.00 from their customers before they will even help. I refused to pay it and they are now holding my dishwasher hostage until I pay (meaning they won't fix it). Oh yes... and labor is $40 every 15 min. But they will not tell you how long it will take, "Depends on the tech". I WILL NEVER OWN ANOTHER BOSCH, nor will my friends, or their friends, or anyone else that will listen.