Frigidaire - Gallery 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

When my old Frigidaire refrigerator finally died after 20 years (RIP), I needed a replacement pretty quick. Looked around at all of the usual suspects and stumbled onto this one at Best Buy. It had been returned because (I thought) it had been delivered and didn't fit because is was in absolutely perfect only partially unpacked condition. When it was delivered to me, I learned that it had been packed with Professional instead of Gallery level handles at the factory and that was the reason for the return. No problem. The delivery/install guy sent me back to the store and Best Buy gave me the right handles off of the floor model - done! So essentially, I got a 60% discount on a brand new open box refrigerator within my budget. With the extra savings, I bought the 5 year Best Buy extended warranty which was also discounted reflecting the lower actual purchase price! I was convinced that they would stand behind it after the experience with the handles. The refrigerator itself is a big upgrade from my 20 year old model - although I'm told they don't makem' like they used to. I did get the Best Buy extended warranty, so I'm banking on that and the hope that if it makes it past 5 years, I will have gotten a good one and I'm in the bonus round. Even with the warranty, it'll all be paid for in 4 years at only a $1 a day. Features wise, it's a big French door style stainless refrigerator with all of the nice mid-range features. I'm a bit surprised that I've really fallen in love with the French door/freezer on the bottom layout. I especially like the ability to configure the shelves to my own needs and the bright LED lighting. The Smudge-Proof stainless is hassle free and always looks great too. The controls are appropriate and easy to learn and navigate. I didn't want anything too fancy because it's the electronics that are likely to fail first. I also installed a surge suppressor as a safeguard because of that - even with the warranty. I will tell you that the displayed temperature is a few degrees colder than actual, but I had already read that in the reviews - no problem, I'm not that picky. A couple of other things I liked about the Frigidaire brand, other than the fact that my previous refrigerator lasted so long, were that because they are American made, parts are more readily available and the general cost of matching appliances is modest relative to the higher end brands, so the total cost is much lower if you're doing your whole kitchen or one needs replacing. Design is good (I'm a product designer), they look great, and their function exceeds my actual needs. I think that Frigidaire is a good, appropriate choice and a good value, especially on sale. If it lasts as long as my last one, it'll be a home run. MSRP on the Frigidaire site is $2600, it was on sale new for $1800, and I paid about $1000. At MSRP, I would have been looking at a lot more options. At the sale price, it was a good value but other brands go on sale too. At the discount price, it was a no brainer. The bottom line is that the refrigerator, in-store experience, delivery, and follow-up service were all flawless. Best Buy and Frigidaire are now on my major appliance "Approved Product/Vendor" list!

Best Buy was great, dropped it off and hooked it up and showed my fiancée how to use it. Then the issues started... About two weeks after purchasing it the ice maker froze up. I called customer service and they sent someone out. I thought it was fixed but nope, they've come out four times this last year to fix the same exact issue. I've inquired about a replacement from the manufacturer and they said I have to purchase an extended service plan through them in order to even be considered. I was under the impression that's what I got from them early in the refrigerators life but that apparently was a "different" one that doesn't cover replacements. This thing is the biggest piece of junk you could possibly imagine. Sure it has tons of room and a smudge free finish but when it takes up to five hours to cool down the fridge after you put new groceries in it and doesn't make ice for more than a day at a time you start to get annoyed. DO NOT BUY THIS. If you look around everyone complains about the same things so it's obviously not a fluke.

I never thought that a fridge would make such a difference in my kitchen. But after nearly a year, I am still so happy with pretty much all aspects of this model. We wanted to have stainless steel, but our previous experience with the smudges on stainless made us reconsider. Then we found the Frigidaire Gallery with smudge-free stainless! We have two young kids at our house and they find ways to leave fingerprints and grease marks on the surface, but they just wipe right off with water. I have yet to use a cleaning agent on the stainless parts of this fridge and it still looks brand new. Also, can you say magnetic stainless? Because this fridge is magnetic! The space in both the fridge and the freezer seems almost impossible to fill. There are so many different ways to set up the shelfs and drawers, you can configure it for whatever works best for you. The LED lighting makes it super easy to find anything in there, too. I am a huge fan of the large drawer in the bottom of the fridge. We normally put fruits and snacks in it, since the kids can easily reach it. But a few weeks ago, we stuck a large catering tray full of meats in it without even batting an eye. We have not had any problems with the ice and water dispenser, as so many others have reported. I like how easy it is to switch between ice and water. The automatic light on the dispenser is also really nice feature. I would highly recommend this to anyone that can fit it in their kitchen. Just make sure to measure your doorway to make sure the delivery team can get it into your house. We had to take the patio doors off the back of our house and the poor delivery guys had to carry the fridge around the house to the back yard. I have no regrets with purchasing this fridge and I would definitely buy it again, if I had to do it over.

Bought this great looking fridge because I thought I was buying Frigidaire quality. Boy was I wrong, after 18 months found out there is a major design flaw from Frigidaire that actually freezes up the ice maker and causes rust to EAT thru the back wall of the appliance. The design flaw was recognized by Frigidaire around 3 years ago and continued to sell to places like Best Buy. They came out with a fix around 8 months ago that is a 2 inch piece of foam that sticky tapes to the entire back wall of the unit. According to my research this "fix" works for about 2 weeks. Problem is that it covers the issue and doesn't fix it, water starts forming behind the foam and forms a bubble of water that just sits on the rust spots making them worse. In some cases eating through the rear fridge wall, rendering it useless. If you dont have extended warranty you will probably have a fight on your hands to get a replacement for your $2000 almost brand new appliance. Good luck

I purchased this frig in Feb 2014 since then I have had the pleasure of living with the biggest piece of junk. The ice maker froze up and has been humming unbelievable loud. I have had it fix twice, the last time a week ago. So I'm writing this review because I woke up to the same problems yesterday, less than one week from the recent repair. I haven't had any ice made in 2 months. This is the biggest waste of money and Im sure Geek Squad will be out to my house again after this fix. I contacted Best Buy which advised they will just continue to fix the problem until it is fixed. I asked about when the refrigerator is out of warranty, which they advised that hopefully we will be able to fi it prior to then. Its been 3 months and this is the third service call. The temp on the frig says 37 degrees, but I have a thermometer in the frig that says 43 degrees. I wish someone would take responsibility for this piece of junk. I paid $2000, and I deserve a frig that works. Hopefully you have better luck than I am if you buy this junk.

So I bought this based on the brand of Frigidaire and also how amazing Best Buy was with my prior appliance purchases for my steam washer and dryer. Thankfully I purchased the 5 year warranty from the Geek Squad as it has paid for itself for the multiple times I've had to have this unit serviced. First off this thing goes through water and air filters which is an ongoing expense I did not think to budget in fairly quickly. I wouldn't be mad if I lived in the country and had nasty well water but I live in a suburban area where our water supply is extremely clean from an aquifer with water quality through the roof it is so good yet I go through filters frequently. That is minor though compared to the poor design of the ice system. I have had to have the Geek Squad come out twice to replace the entire automated ice making system and/or the screw inside that pushes the ice out the front delivery and it seems like it is starting to go bad again and will require a third visit. The ONLY reason that I give this product 2 stars is because of the amazingly nice service that Best Buy and the Geek Squad has provided but I am wary if I hadn't bought the 5 year plan how screwed I would be in costs to fix and replace this system.

Spacious with flexible shelving. This one is a replacement for a 4 year old Fridgidaire that died. The old one was being repaired but Best Buy's extended warranty allowed me to get a replacement because of a parts delay, so why say no to a newer model. I love the new LED lighting and cold air flow design. I love the new flip up shelf and the slide back shelf which allow taller items to be put in without having to take a shelf out. The upgraded ice maker that doesn't sound an alarm if the door is opened too soon after getting ice is a plus since my wife was constantly battling with the old fridge. The bad thing is that the ice maker catch area is constantly having water dripping into it. I am not sure if this is a fixable problem or if it's because we always use crushed ice which leaves shavings stuck in the downtube also the catch area top cover no longer can be totally removed to be cleaned. It is just a small piece over a depression. The water mostly gets on the non-removable areas. We have got into the habit of having a towel handy and wiping up the water before it can leave hard water deposits. The new digital information area is an improvement over the old one with more information and easier to use.

This fridge was a rockstar at Thanksgiving. I ended up having 4 free frozen turkeys. I easily fit 2 of them in the bottom freezer and defrosted 2 others in the fridge. Plus had room for a TON of other food. In years past, I had to juggle leftovers and felt like my fridge was about to explode after Thanksgiving. Not with this fridge! Everything fit with ease. I love the bottom freezer and the sliding top drawer. I store my ice cream pints, frozen veggies, and smaller boxes of frozen food. Nothing is stacked on anything else. There are no avalanches when i try to grab one thing (like what happened in my old side by side fridge. I will never go back to the side by side design. I also love how the shelves are flexible in the fridge compartment. The doors also have great storage space for all my condiments, gallons of milk and other items. The veggie drawers keep my food fresh for a long time. The one con I have experienced is that when it was extremely full, some of the food in the back froze a little. But that may have been an issue for any fridge packed to that level.