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Gas Appliance Diagnostic: Kitchen

SKU: 5118800
$129.99
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About This Item

Sit back and let our Agents run diagnostics on one of your gas kitchen appliances. The appliance must be under a GSP or manufacturer warranty.
  • General
    • Brand: Geek Squad®
    • Product Name: Gas Appliance Diagnostic: Kitchen
  • Other
    • UPC: 400051188007

Sit back and let our Agents run diagnostics on one of your gas kitchen appliances. The appliance must be under a GSP or manufacturer warranty.

  • Before we begin: We'll discuss the scope of work to make sure this is the right service for you, ask essential lifestyle questions, and recommend solutions.
  • Diagnostics: We'll perform a diagnostic on one gas kitchen appliance that isn't functioning normally. We may need to disassemble the appliance to get all the information.
  • Overview: Then, we'll tell you what we learned. We'll get your approval to perform a repair, order the required parts, and schedule a follow-up visit. Most of the standard parts we order will ship directly to you.
  • Available add-on services: Complex diagnostics that require uninstallation, appliance repair outside of a GSP or manufacturer warranty, or a diagnostic for an additional appliance may be purchased separately from Best Buy.
  • Final steps: We'll clean up our workspace, answer any questions you may have, and let you know how to contact us for future support.
  • Before we begin: We'll discuss the scope of work to make sure this is the right service for you, ask essential lifestyle questions, and recommend solutions.
  • Diagnostics: We'll perform a diagnostic on one gas kitchen appliance that isn't functioning normally. We may need to disassemble the appliance to get all the information.
  • Overview: Then, we'll tell you what we learned. We'll get your approval to perform a repair, order the required parts, and schedule a follow-up visit. Most of the standard parts we order will ship directly to you.
  • Available add-on services: Complex diagnostics that require uninstallation, appliance repair outside of a GSP or manufacturer warranty, or a diagnostic for an additional appliance may be purchased separately from Best Buy.
  • Final steps: We'll clean up our workspace, answer any questions you may have, and let you know how to contact us for future support.

Q: Can I get an estimate for the repair costs before approving the work?

A: Yes, before approving the repair work, you will have a discussion with the service team about the scope of the work and any essential lifestyle questions. During this discussion, you can request an estimate for the repair costs.

Q: What does this diagnostic service cover for gas kitchen appliances?

A: The Gas Appliance Diagnostic service covers one gas kitchen appliance that is not functioning normally. It includes a diagnostic assessment of the appliance to determine the issue. However, it does not include installation, repair, or service of electric or refrigeration appliances, or diagnostics of additional appliances.

Q: What happens if the diagnostics reveal repairs not covered under warranty?

A: If the diagnostics reveal repairs not covered under warranty, the customer will be informed of the issue and the estimated cost of the repair. The customer can then decide whether to proceed with the repair or not.

Q: Are there any extra charges for complex diagnostics or uninstallation?

A: Yes, there may be extra charges for complex diagnostics that require uninstallation or appliance repair outside of a GSP or manufacturer warranty. However, a diagnostic for an additional appliance can be purchased separately from Best Buy.

Q: How will the diagnostics be conducted?

A: The diagnostics will be performed on one gas kitchen appliance that is not functioning normally. The appliance must be under a Geek Squad Protection (GSP) or manufacturer warranty. The diagnostic process may involve disassembling the appliance to obtain all the necessary information.

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