
The On/Off Smart Switch-Toggle adds smart bulb functionality to traditional bulbs and keeps smart bulbs smart. The classic design blends seamlessly with other toggle switches. The smart Wi-Fi switch adds out-of-home control, scheduling and scene setting to traditional bulbs. When Cync or C by GE smart bulbs are installed, the smart switch allows app or voice control even when power is turned off at the switch. Pair the Smart Switch with Cync or C by GE Smart Bulbs in other fixtures like table lamps and control your all your lights in the room from one wall switch. This On/Off Smart Switch wirelessly connects with other Cync or C by GE Smart Switches so you can control the same light fixture from multiple switches without a travel wire, even if the switches are on different circuits. Simple DIY set up. The Smart Switch connects directly with Google Home and Amazon Alexa devices without a hub required. Neutral wire--usually a white or gray wire--is required.
A: This Cync Smart Switch is a Toggle switch. Thank you for this great question. Feel free to contact us at 1-844-302-2943 for any additional questions. We're glad to help! -Cync Support
Q: Can this switch dim lights? Or just on/off
A: Thanks for reaching out! This switch is not dimmable it is just an on and off switch but is also controllable through the C by GE app. Reach out to us at 1-844-302-2943 if you have any additional questions. -C by GE Support
Q: I have a double toggle wall plate. Will this work in it or will I have to get another wall plate?
A: Hi TinMan, you can get decorum plates that will fit what you are looking for. I would recommend looking around online, as we don't sell decorum plates. Our switches will fit most standard wall plates, and you shouldn't have any issues. Thank you for the question.
Q: Are the neutral wire and the ground wire the same thing?
A: Hi Rockey, thank you for reaching out about the difference between the neutral and ground wires for the smart switch. They are quite different and have separate functions. The neutral wire in residential wiring is a live wire, or electrically charged where as the ground wire is a non-current carrying conductor. If you’re having trouble wiring our switches, please give us a call at +18443022943.
A: If the fan and light share the same switch, the switch will control power to both the fan and the lights. If the fan and light have their own switch, just replace the switch that controls the lights and you should be set. For more info please contact our support team.Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected]
A: Hi Juan, for 3-ways it's required to get a second CbyGE switch otherwise it won't be compatible. Now for capping one of the switches off, thereby making the switch a single pole, that would be a better question for a trained electrician, so as not to put yourself at risk.
A: Hello SmartHomeNovis, The C-Start Paddle Switch does have a very faint status light on the bottom of the paddle button. It flashes blue indicating it is ready for setup but once it is configured in the C by GE app it turns white but is not even visible. The indicator light will turn red if it loses connection to wi-fi but this function can be disabled via the settings in our app. If you would like to learn more before your purchase, please reach out to our support team. Please contact us at C by GE Customer Service Hotline 1(844) 30-CbyGE (844-302-2943) [email protected] Live Chat (www.cbyge.com).
A: No, the Cync On/Off Smart Switch cannot dim lights. You can use the ON/OFF toggle button in the Cync app to turn them ON or OFF. For dimming capabilities, we recommend looking at our Wired Dimmer Switches. Thank you for considering Cync. Please reach out to us at 1-844-302-2943 for any other questions. -Cync Support