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  • Specifications
    Product Weight
    64.5 pounds
    Maximum Operating Range
    45 miles
    Maximum Speed
    20 miles per hour
    Product Safety Certifications and Standards
    UL 2849
    Electric Bike Classification
    Class 2
    Color
    Gray
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GoTrax - CTI3 Step Thru eBike w/ 45mi Max Operating Range and 20mph Max Speed - Gray

Model:GT-CTi3500ST-GRA
SKU:6568344
Your price for this item is $1,199.00
The previous price was $1,499.99
Or
$49.96/mo.See disclaimers from Show me how button 1
suggested payments with 24-Month Financing.

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Gray
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Reviews

Rating 3.4 out of 5 stars with 7 reviews

71%would recommend to a friend

Customers are saying

Customers admire the CTI3 Step Thru eBike for its long battery life, which allows them to enjoy extended rides without worrying about running out of power. Customers have commented positively on the battery life, saying it lasts for several rides and allows for hours of riding before needing a recharge.

This summary was generated by AI based on customer reviews.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 2 out of 5 stars

    Overall good bike -- Technical Support is horrible

    Overall, a good sturdy bike. Battery life seems to last several rides for me. But if you have problems, don't count on the support team at GoTrax. Having an issue with the rear calipers and after 6 emails, still no answer. They insist on a Video response (even though I have given a VERY details description of the problem and sent pictures). No one answers their 1-800 support number. So as long as you don't need support after purchase, you'll be ok. My rating factors in the poor technical support.

    Posted by JustaConsumer98

  • Rated 1 out of 5 stars

    Customer Service FAIL

    I ordered my daughter this e-bike in early December as her “big” Christmas gift. She was very much looking forward to receiving the bike. Unfortunately, when we opened the box on Christmas morning- it was the incorrect bike- a different color and cheaper model that what we had purchased. We called your “call centers” MULTIPLE times to get the correct bike shipped to us and this bike picked up by your company. We have been tossed back and forth from shipping to home theater install to no avail. We’ve been told MANY times that we would receive an email with pick up scheduling, and the “team” would be picking up the incorrect bike. This has NOT happened. We last called on Tuesday the 2nd and were told that we would definitely receive an email within 48 hours and NOTHING came. This huge box with the incorrect bike continues to sit at our front door in the middle of the living room- a reminder to our daughter that she did not receive her big Christmas gift that she wished for from Santa. Thanks for absolutely nothing, Best Buy.

    Posted by Danielle

  • Rated 5 out of 5 stars

    My first ebike and i love it

    Havent officially ridden it yet because its winter in MN, but tested the throttle in my living room. Quite peppy. Nice design and quality of components. The LCD display is well lit. To get a 500 watt, 28 mph, 50ish mile range, torque sensor e bike with front suspension at this price is a pretty good deal. Also it's confusing because the Best buy and go tracks websites say that this bike is a 7-speed, 20 mph with a 2 amp charger. It's actually an 8-speed, 28 mph ebike with a 3 amp charger so they need to update their specs. Love this bike though

    Posted by Kevin

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