HP - Refurbished Desktop - Intel Core i7 - 16GB Memory - AMD Radeon RX 580 - 2TB Hard Drive + 128GB Solid State Drive - Silver

This is a refurb, and an outstanding deal there were issues. Not with Best Buy, but HP which is not the company it once was. After registering I discovered that it was still registered to the first purchaser and only a few days of coverage remained. I submitted a dispute with the HP with my Best Buy receipt and am still waiting to hear from HP. The other issue is that there was no USB dongle in the box for the wireless keyboard and mouse. HP has not responded on this issue either. The quality of the keyboard is far less than the Logitech I already own, so I would have likely replaced it anyway. Outside of the issues with the manufacturer, the computer's function has be flawless as a editing and production platform. The price paid was far below a comparable "new unit" Best buy delivered a factory sealed carton in good condition ahead of schedule.

Purchased to replace an old Win 7 machine. Everything works well, though getting it onto my home network was difficult and completely un-intuitive. Should be advertised that drive C: is SSD, 128GB is not much storage. I had to be careful to load programs on drive D: to save C: space for programs that have to go there. Some programs don't behave well on drive D:. I'd like to submit a separate review for the Geek Squad. I took a newly purchased (Aug 2019) laptop to them for water damage; daughter's computer who was home from college for the weekend. Mike was super. He went above and beyond to assess the damage and determine a course of action, including removing the battery so the laptop would run safely on the power cord. If someone can send me a separate survey I'll fill one out. Without Mike's help yesterday I would have been stuck.

I was looking for a computer with good graphics capability and processor power at a good price and this fit the bill. It came well packaged and new looking. Have had zero issues and it’s a lot faster than my previous computer. I was able to get many more features than if I purchased new.

Not pleased with some recurring issues, even after reinstalling the OS. Constantly have to reset certain processes via ctrl-alt-dlt to get it working right. I must have gotten a dud.

I use this device for my demanding imaging workflow (using photoshop and Lightroom), no complaints I wish I upgraded earlier.

So Fast! And can be upgraded easily in the future. Couldn't ask for a better and smoother operating machine! VERY quiet!