JLab Audio - Epic2 Wireless In-Ear Headphones - Black

Kick your listening experience up to a whole new level with wireless JLab Audio Epic Bluetooth earbuds. The 10-hour battery life lets you enjoy your music all day, and crystal clear radical sound creates a smooth, precise and memorable listening experience. Get the most out of your music, phone calls and audio books with JLab Audio Epic Bluetooth earbuds.

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Overview

What's Included


  • Carrying case, 6 pairs of silicone ear tips, 2 cable clips
  • JLab Audio Epic2 Bluetooth Earbuds In-Ear Over-The-Ear Mount Wireless Headphones

Ratings & Reviews


Overall Customer Rating:
72% of customers would recommend this product to a friend (284 out of 398)

Features


In-ear design

Fits securely and directs music into your ears for full, uninterrupted audio.

Bluetooth 4.0 interface

Enables simple wireless pairing with your Bluetooth-enabled device.

Rechargeable battery

Offers up to 10 hours of use on a charge.

In-line microphone

Lets you enjoy hands-free calls.

Splash-resistant housing

Provides protection from sweat and water, so you can easily wear the headset while working out.

Sweat-resistant

Provides protection from sweat, so you can easily wear the headset while working out.

Headset controls

Include volume and next/previous track.

8mm drivers

Deliver powerful sound.


What experts are saying

Rating: 4.2 out of 5 stars with 5 reviews

Overall customer rating

Rating: 3.7 out of 5 stars with 299 reviews

72%of customers would recommend this to a friend

Pros

Cons

  • Rating: 5 out of 5 stars

    Balanced sound with long battery life

    Posted
    CraigB
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    Pros Comfortable after finding good fit Memory wire allows it to be bent to conform Balanced sound quality with good bass but not excessive Long battery life Nice fade out and fade in when changing tracks Voice feedback that states remaining battery life Distinct buttons make control easy Lightweight Splash proof and washable if done gently Plenty of ear canal inserts including one unique Compact for capability Includes carrying case Cons Antennae is weak, particularly cross body Wire snags neck when hanging down Antennae is significantly worse when tied up off neck Charging port cover difficult to open Callers report sounding distant like on speakerphone Best reception quality requires phone to be on right side Over the ear headphones are great for active people if you can accept the weaknesses that come with the design. The JLabs Epic 2 headphones claim to have solved some of the largest weaknesses. For such compact headphones, the battery life is claimed to be 12 hours and a special antennae design is used to create skip-free sound. In testing, the battery life is likely very close to the 12 hours. In fact, they lasted several days through several workouts where tracking the overall battery life seemed pointless. It is doubtful anyone could tolerate in ear headphones for 12 hours and charging is reasonably quick. Even if the claimed life of 12 hours isn’t true, it is unlikely anyone will run out of battery. Part of the reason is when the headphones are turned on, after announcing they are connected to your phone, the next thing they do is state the battery life. The battery life is announced as full or medium so you don’t get a percentage but it gives you a good idea if they will last through the task. The claim of radical skip-free sound is where at least in part the promise fails. The wire that goings between the headphones and serves as the antenna can be tied up to keep it off your neck. In the instructions, it warns that signal quality will degrade and they mean it. If you want to maintain skip free audio, use an armband holder for your phone. If you keep the antenna wire hanging down you will usually have skip free sound. Where the promise starts to fail even the antenna fully extended is if you keep the phone in your left pocket and bend over or kneel. Each time you kneel and your body starts to create more signal resistance, the sound will drop in and out. Moving the phone to the right pocket improves the quality but there are still some skips. This leaves you with a choice of either wear the phone in an armband holder or deal with the antenna on your neck. If you do a lot of side to side movements with your head and work up a sweat you will likely want to use the armband as the antenna wire on the headphones sticks to sweating skin unusually well. Although this issue is not unique to over the ear headphones it is far more challenging to solve. With some adjustments, you can achieve that skip free sound everyone wants but few products seem to provide. Over the ear headphones usually do a great job of staying out of the way but can also be much less comfortable. With some work, the Epic 2 earbuds can be very comfortable. Many tips are included from large to small. A gray set is included for people with shorter ear canals. Some tips unique to JLabs are a 3-rib design. They provide the similar benefits to the traditional design but seemed to have a little more holding power and blocked more external sound while not affecting comfort. Getting the headphones to be comfortable requires some work but is achievable. A feature that might be easily overlooked is the over the ear portion. It uses memory wire to allow it to bend and conform it to your ear. This greatly helps improve comfort and stability. To get the wire to conform requires a fair bit more of an effort and can lead one to think it isn’t working at first. The wire must be bend slightly beyond the desired position to get it to stay where intended. After becoming accustomed to this method, getting a custom fit is easy and the earbuds will stay put. Tip: Insert the earbuds in with the memory wire on top and rotate them around your ear and into the ear canal. This provides a better fit without the need to press them too far in. The Epic 2 earbuds claim superior sound quality due to an oversized driver for the class of headphones. For most people, this claim holds true. If you have them fitted correctly, the sound is balanced with a good range from the lows through to the highs. The bass is good without overpowering as it does on some brands. A nice sound is when you change tracks the sound fades and the next one fades in. The clarity might not be as great as audiophile headphones but considering sound is streamed over Bluetooth 4.0, it is unlikely you will hear better particularly in this price point. It will be interesting to see if the next generation includes Bluetooth 5.0 for improved sound. This sound quality doesn’t translate to great call quality. With the microphone behind the ear, expect callers to comment that it sounds like you are on speakerphone and can hear background noise. Most people looking for over the ear headphones are wanting them for active use so extended phone calls during a workout seem highly unlikely. For other times, the microphone does a passible job. The design for active people includes one last feature in a sweatproof and splashproof design. Considering where they will be worn, the sweatproof design is a plus as some other brands start to distort at the worst possible time at the peak of a workout. Although the design doesn’t allow sweat in much to be begin with, the sweat had no effect on sound quality. Sweat also had minimal effect on the security of the earbuds during movement. A much-appreciated feature is the splashproof design. It isn’t splashproof to allow swimming. The splashproof means after a sweaty workout, you can quickly run them under the faucet to clean them so they are clean and sweat free for the next workout. Overall, particularly considering the price point, the JLab Epic 2 headphones are a solid offering for an active lifestyle with mainly minor improvements needed for the next generation.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Falls Short in every way

    Posted
    TrueReviews20
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    J-Lab completely missed the mark on this set of earbuds. I know they have sold some excellent wired earphones in the past, but my recent experiences have been disappointing. There is a complete lack of quality in these headphones. I almost never give products such low reviews and the rating is more like 2.5 stars but I cannot give this set a full 3 stars. The quality is minimal, sound quality poor, and feels cheap. Design and Comfort: This set is cheaply designed. The part that goes into your ear is the only solid part of this set. If you look at the images I posted, the wire is barely the thickness of the wire tie around them. The multifunction button with Mic also has a very cheap plastic feel to them. At a distance, they may look like a nice set but once you hold them it is clear to see they are not. Putting them on was not as simple and comfortable as I'd hoped. I have owned many earphones of different styles, including around the ear types. This set did not match up to the comfort to any other set I've owned (even the cheap ones). They also include many different ear tips. You would think that would be great, but it's not. I tried multiple different sizes for extended periods and could not find a truly comfortable fit. I've had this trouble in the past with J-Lab ear tips. Generally, I find great comfortable in the medium size of other products with 3 size tips. I'm very surprised to see this was not possible with this set. Function: This was the highlight of these headphones. A true 5/5 here. The buttons work flawlessly. The mic is good. I was able to control music, phone, and Siri without any issues. The range was excellent and did not interrupt during movements when working out. Setting up the bluetooth was quick a simple. Battery life was excellent and charging time was not bad. I did not have any function issues and they seem to have done a great job here. They were fine after getting wet and did not seem to see any issues after a light rinse. Sound: The sound is not good. It lacks depth a clarity. I tested different quality sound tracks and the performance never really improved greatly. The sound is not awful, but it could be much better. There is minimal bass response. The highs are not clear and do not have the quality expected. J-Lab really missed the mark here too. Even for workout hJ-Lab completely missed the mark on this set of earbuds. I know they have sold some excellent wired earphones in the past, but my recent experiences have been disappointing. There is a complete lack of quality in these headphones. I almost never give products such low reviews and the rating is more like 2.5 stars but I cannot give this set a full 3 stars. The quality is minimal, sound quality poor, and feels cheap. Design and Comfort: This set is cheaply designed. The part that goes into your ear is the only solid part of this set. If you look at the images I posted, the wire is barely the thickness of the wire tie around them. The multifunction button with Mic also has a very cheap plastic feel to them. At a distance, they may look like a nice set but once you hold them it is clear to see they are not. Putting them on was not as simple and comfortable as I'd hoped. I have owned many earphones of different styles, including around the ear types. This set did not match up to the comfort to any other set I've owned (even the cheap ones). They also include many different ear tips. You would think that would be great, but it's not. I tried multiple different sizes for extended periods and could not find a truly comfortable fit. I've had this trouble in the past with J-Lab ear tips. Generally, I find great comfortable in the medium size of other products with 3 size tips. I'm very surprised to see this was not possible with this set. Function: This was the highlight of these headphones. A true 5/5 here. The buttons work flawlessly. The mic is good. I was able to control music, phone, and Siri without any issues. The range was excellent and did not interrupt during movements when working out. Setting up the bluetooth was quick a simple. Battery life was excellent and charging time was not bad. I did not have any function issues and they seem to have done a great job here. They were fine after getting wet and did not seem to see any issues after a light rinse. Sound: The sound is not good. It lacks depth a clarity. I tested different quality sound tracks and the performance never really improved greatly. The sound is not awful, but it could be much better. There is minimal bass response. The highs are not clear and do not have the quality expected. J-Lab really missed the mark here too. Even for workout earphones I expect better. Other: The manual states these earbuds should have a 40 hour break-in. These days, quality products don't necessarily have long break in periods. J-Lab even has an app you can download to perform the break. Do not waste your time. They recommend that you play the sound on this app for 10 hours a day for a few days. I took a jab at this and gave up. The break-in sound turns off every time you leave the app or if your phone goes to sleep. So I guess they want you to stand by and keep your phone awake for ten hours a day or 40hours of break-in. Overall, I cannot recommend these headphones.eaphones I expect better. Other: The manual states these earbuds should have a 40 hour break-in. These days, quality products don't necessarily have long break in periods. J-Lab even has an app you can download to perform the break. Do not waste your time. They recommend that you play the sound on this app for 10 hours a day for a few days. I took a jab at this and gave up. The break-in sound turns off every time you leave the app or if your phone goes to sleep. So I guess they want you to stand by and keep your phone awake for ten hours a day or 40hours of break-in. Overall, I cannot recommend these headphones.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprisingly Powerful & Easy To Use!

    Posted
    Wraith
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Old age is catching up to me and I am no longer able to eat whatever I want and keep my 32 inch waist. Now I need to actually move. That being said, if I'm going to torture myself running or biking I'm going to at least do it with some music to motivate me (Motley Crue - Kickstart My Heart was always a favorite when I was a cadet). I have another pair of bluetooth earbuds but they don't have any hook or wing to keep them in my ears when running so I went looking for something that had some way to stay in my ears, could tolerate sweat, and had a decent enough battery life that it would last for a couple of sessions. The JLabs Epic 2 seemed to fit the bill and I'm here to tell you that they actually exceeded all my expectations for them. First things first, I have what are known at 'tortuous ear canals' meaning that they are smaller than they should be and twist a bit wrong. I used to give the life support guys fits when they were trying to find ear plugs for me for when I was out on the flight line. I need earphones that have a lot of different choices in ear tips and I will probably use one size in one ear and a completely different type in the other (hey, at least it makes it easy to know which side is which!). The great thing is that the JLabs team includes EIGHT different types of ear tips with the Epic2s! I found a combo that works and aren't painful which is a serious plus for any earbud in my opinion. As for how they sound, that is where I was really surprised. I had not expected the sound to be as powerful and as clear as it is. Now we're not talking high end Sennheisers or Grados but you shouldn't be expecting that anyway and if you are picking out little details in your music while you are running you probably aren't paying attention to where you are running and are probably going to be hit by a car! The Epic2s have a nice deep bass to them that doesn't get 'flabby' and the highs are sharp without being piercing. Now it may just be me but the mids did seem to be a bit withdrawn which has caused the vocals on some tracks to be a bit more muted than I would like. This wasn't as noticeable on every track but that is probably dependent on the type of music I am listening to (I have everything short of bluegrass on my phone). If I had one real complaint about the Epic2s it would be the length of the cord. I don't have a very fat noggin, but the cable does not have a lot of extra play and rides kind of high. Also, it shows the cable running along the back of the neck but that puts the remote and mic along the back side of my neck and it doesn't make it very conducive for use while running (that being said, I have not taken a phone call while wearing them so I can't speak to whether or not the mic would pick up my voice well enough from back there). I find it funny that JLabs actually puts in cable shorteners in the box while I would like a little bit more cable. Maybe I'm weird and just not used to headphones like this. All-in-all these are a nice set of headphones for workout/sport use. They won't fall out of your ears, sound great, and don't care if you sweat on them. I don't know what more you can ask for. If you are looking for all of those things, you owe it to yourself to check out the JLab Epic2s.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap Materials, Bad Sound, Poor Quality Control

    Posted
    ryanmcv
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    • Top 500 ContributorTop 500 Contributor

    I wanted to like these, but JLab really dropped the ball with my set of Epic2 headphones. I'd normally list the pros first, but I'm so disappointed that I'm starting with the cons. CONS: - The Epic2s are supposed to come with 6 pairs of silicone ear tips. Well, I got 6 ear tips, but not 6 PAIRS of ear tips. My box only had 1 of each type of ear tip. Yes, I looked everywhere - inside the carrying case, in every plastic bag -- they're not there. - After I removed the headphones from the box, I noticed that the black coating on the cord was starting to peel. This is probably because JLab forcefully bends the cord to fit it into the awkward box. Not a good first impression, and I'm sure it's only going to get worse. - It's too bad that JLab didn't provide all of the ear tips, because the ones that come installed by default do not fit me well at all. They are way too small for my ears and slide out while I'm running. It would have been nice to try another set of ear tips, but I obviously can't do that. - These things just aren't comfortable on my ears. The over-ear loops just feel awkward and don't allow much room for adjustment. - The cord is just ridiculously long. The headphones come with 2 cable clips (which I actually got - yay!), but they are awkward to use and you're warned that using them might kill your Bluetooth connection. No thanks. - The volume and track control buttons are horribly placed. I feel like I have to reach around and grab the back of my neck if I want to adjust the volume. - Speaking of sound and volume, these headphones just don't sound good. They are way too bass-heavy and voices/dialogue sound extremely muted. PROS: - They turn on and connect to Bluetooth as expected. - Comes with a nice carrying case. - Battery life estimate of 12 hours seems to be accurate. OVERALL: I've emailed JLab to see about getting replacement ear tips, but even with those, I think I'll still avoid these headphones. I wouldn't want the cord to start peeling apart mid-workout. The title of this review says it all: these headphones are made from cheap materials, have bad sound quality, and apparently go through minimal quality control processes. Avoid at all costs.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound, great battery life

    Posted
    optimummind
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    • Top 100 ContributorTop 100 Contributor

    This is my 3rd Bluetooth wireless earbud headphones I've owned and this is my favorite so far! It fulfills all the basic requirements of a good BT wireless earbud headphones plus some more. It is well-designed, pleasing to the eye, and pretty light. You never want anything heavy sitting over the ears and this set of earphones won't tire you out. Slipping on the earphones is a simple affair but took me a few practices to get it right. After you grab hold of one earpiece, you rotate it forward a bit, place the eartip inside your ear, then rotate the earpiece backwards while making sure the frame goes over your ear. Once you've done that, the fit is very secure and snug. Even with vigorous running, the earphones won't fall off. To take it off easily, you rotate the earpiece forward as you pull out the earpiece. I really appreciate the numerous extras inside the package - the six pairs of eartips, 2 cable management clips, and a pretty solid and well-textured carrying case. The audio experience of these wireless earbud headphones are great! From YouTube videos, to voice phone calls, and music, the sound is very crisp, well-detailed, and loud. Usually, cheaper BT wireless headphones have poor to so-so bass. These JLab Epic2 headphones offer more than decent bass that should make most people happy. The highs and mids are well-represented as well. As for making voice calls, however, I wouldn't use these as the other person on the line reported some muffling. A traditional dedicated Bluetooth earpiece for phone calls is better as those types usually come with more sophisticated wind- and noise-cancelling technologies. Other aspects I liked are its long battery life, the standard microUSB port for charging, and its sweat and water resistance. Overall, I'm very happy and content with these JLab Epic2 headphones and I highly recommend it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fair Workout Bluetooth Headset

    Posted
    cinsteadofak
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    I own multiple pairs of Bluetooth and corded headphones; each serves a different and specific function. Throughout my search for the best headphones, I’ve found that there is not one set of headphones that will suit everyone’s needs. JLab has done a nice job at designing these headphones to fit the space of the ear without sticking out, and the cord neatly wraps around the ears to create a secure and comfortable fit. I was able to wear sunglasses without the cord interfering with the sunglass stems. The drivers deliver a full and clean sound, but lack hard hitting bass. I believe if JLab used silicone ear pieces with wings like Bose and Sony have, it would greatly improve the bass. The first set of headphones I received was not balanced, with over 10dB difference between them. The tech support was very helpful and sent a replacement pair quickly, with a hand written apology note. It is nice to have a company really stand behind its product. The headphones connected quickly and easily. I read that these use a skip-proof technology, but I still had a few issues with my music skipping. They did a better-than-average job at not skipping though. The headphones are supposed to last over 12 hours, and I would believe it. I listened to music for a couple days and never received a low battery warning. I would rather hear a percentage of battery life or an indicator on my phone, but it was a not big deal since the battery life is great anyway. I made a few phone calls using the headphones, but would prefer a Bluetooth headset instead of headphones for this use. The caller told me I sounded far away, and I thought the same of the caller. The most disappointing thing about these headphones was the app. I used the burn-in program to break in my headphones, but after a couple days the app stopped working, with the alert, “JLab Audio Burn-in App keeps stopping.” I tried un- and reinstalling the program, but nothing has worked. I would have liked to see what other things the app could offer, but I never had the chance to explore. Pros The ear piece tucks nicely into the ear without sticking out awkwardly Long battery life Bluetooth signal strong even after 30 feet (with no obstructions) Cons Battery level is not given as a percentage Lacks deep bass sound Defunct App I like these headphones and will continue to use them while running, but I worry about the long-term quality of these since my first headphones were defective, and now the app no longer works. Since these are reasonably priced and the company seems to stand behind their product, I would still recommend giving these a try.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not great not bad

    Posted
    psyclopps
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    I came into this product test with high hopes but I just wasn't wowed or disappointed when finished. I am just kind of stuck with a shrug and an ok product that I don't hate or love. First off, the product doesn’t look too inspired when you first see it but it isn’t poor quality either. It just feels… average. The contents are straightforward with the headphones, documentation, mini cable clips, a blue USB cable, LOTS of earbuds for a perfect fit and a case. Kudos on the case since most manufacturers don’t bother these days. Pairing is your routine Bluetooth experience. It is advertised to get about 12 hours of battery life charged via micro USB 2.0. It is hidden under a rubber flap on the control part of the cable. Love rubber flaps or hate em but it keeps the device water resistant. My first problem was the fit. It was hard to get a comfortable fit. Of course, everyone’s ears are going to be different but I rarely have any issues when trying out headphones, most seem to fit pretty well (with the exception of Powerbeats). Even with all the ear bud fittings, I couldn’t get a good seal, I found one that was satisfactory but I could tell when I held the earbuds in place with a perfect fit that I was probably going to miss out on some of the sound quality. The loop that goes around the ear feels kind of cheap and adjusts a little bit but not enough to hold it in my ear’s sweet spot. The cable connecting the two earbuds felt basic and I couldn’t help but wonder how it would hold up to wear and tear over time. The control pad has basic controls like volume and pause, it feels like cheap plastic. The earbuds themselves don’t look bad and feel of higher quality. The sound quality is actually pretty good. I listen to a lot of electronic when working out and the bass is heavy but not overpowering, most of the details are there but mids seems a little plain. I was using my device with a phone which supports APT-X, also supported by the headphones. A good amount of the detail was present and the headphones were comfortable for wear for extended periods of time. It was nice not having to worry about the battery dying mid workout since it advertises about 12 hours of batter life. Overall, if you can find a good fit and do not mind some of the cheaper materials, I think you might really like these headphones. Those are my only gripes and it might be user specific since I could never get a perfect fit. The sound quality was above average, it was easy to use and had great battery life and splash resistance. It seems like it had equal number of pros and cons so it is really up to the reader. Hope this helps!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Overpriced-Unimpressive Audio

    Posted
    Arjay67
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    • My Best Buy® Elite MemberElite Member

    1. Unboxing: Packaging was not well thought out from the perspective of unboxing. Most parts are pushed through holes in the cardboard carrier. The cord that connects the two earbuds is pushed through with a tag wrapped around the cord. The only way to remove it is to either cut the tag off (with risk of cutting the cord); or to rip in through the cardboard causing unnecessary strain on cord. All parts have a cheap look and feel to them. 2. Charging: $100.00 and no charger included?!? Low value there, especially when you consider the build quality of the components. They do include a USB to micro-USB very short cable, so with your own changer it’s not difficult. But again, the flap that covers the charging port is very flimsy contributing to the poor build quality. I don’t feel like it will last very long before snapping off. The estimated charging time is four hours, though mine didn’t take more than one. Not sure of the charge level on arrival. 3. Pairing: The unit was easy to pair with my phone and the voice feedback gives good information on the status of the connection and operation. 4. Fitting: Included are several different sizes/styles of gel inserts. This makes fitting your ear canal easy and solid. But the “memory wires” that go over the ear don’t conform well to the ear and are counterproductive. If you wear glasses, those wires make proper fitting nearly impossible. 5. Operation: There are three multi-function buttons to handle power, pairing, volume and track changes. I’m not a big fan of multi-function buttons because with each new device you have to learn that manufacturer’s scheme and then are at risk of forgetting which does what. But on a device this small, it’s a requirement of the design. The patterns are intuitive and not hard to learn so this I can live with. 6. Sound Quality: “Hear” is where the rubber meets the road; and these earbuds are running on slicks. When I first connected and put these in, I couldn’t get a good fit so I likened it to a 1970’s transistor radio. So I tried a couple different gels and once I found the right pair to fit my ear canals, the sound quality improved. But not by much. Simply put….these are the worst sounding earbuds/headphones I have ever tried! Tinny high end with very little midrange or low end response at all. 7. Summary: At this price point I expect a lot more and these fall flat. I feel they are way overpriced when you consider the overall build quality, sound quality and nuisance wires. I would prefer to spend just a little more and get the quality I desire from Apple or Bose. My experience shows that there are much better options.

    No, I would not recommend this to a friend

What experts are saying

Rating: 4.2 out of 5 stars with 5 reviews

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about size, durability, comfort and sound. Editors are less positive about usability and reliability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
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