KitchenAid - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Stainless steel

We installed the KDTM354ESS in a new lake home last fall. We didn't get to use it much at the end of the season, but focused on it in April and proved to ourselves that it was cancelling in mid cycle and waking up all by itself when no one was anywhere near it...cancel and drain or some other cycle. We contacted KitchenAid and had 5 (so far) warranty repair calls with no luck. After the 5th visit, I just bought a brand new unit from BB thinking our first unit was a lemon and it was time to just put it on the curb, so to speak. I picked up the new dishwasher...same exact model...from Best Buy last Friday and installed it. There was some minor mechanical damage to the frame when I inspected it, but it was no visible externally and I didn't think it would affect performance so I installed it and tested it out. After 5 days of testing, this one is going back to Best Buy. It starts up by itself and cancels out by itself. Something is screwy. It passes all of the diagnostic tests, but doesn't work in real life. I don't know what's wrong with this model, but I won't buy a third one. We will move to some other brand. Too bad since we have other KitchenAid dishwashers and have had good luck with them.

This Kitchenaid dishwasher has not been the best since we purchased. The cleaning has been OK... several dishes left spiked per wash cycle. We run it on the ProWash cycle and the ProDry and still have problems with dirty dishes. We even rinse our dishes before loading. The “clean” dishes almost look like they were steamed-not washed. I have tried cleaning the dishwasher, but frankly had no luck. For such a pricey appliance, I expected better washing. Our old dishwasher (15 years old) washes better than this one. Additionally, mold grows very easily inside this dishwasher. The inside began stinking only after 2 weeks. Now, we little gag when we open the dishwasher to add dishes. As I stated before, cleaning this dishwasher doesn’t seem to help cut the smell or increase the function. Besides, who has the time to clean the dishwasher after every use? Might as well hand-wash the dishes as it’s less work than taking apart this dishwasher for a thorough cleaning.

as in other posts, i bought all Kitchen Aide appliances, great designs / accents, easy to use, sharp looking appliances

I replaced a 20 year old dishwasher, so I assumed this one would blow my mind with how it cleaned and dried my dishes. It's definitely an improvement, but I guess it's not as magical an experience as I was expecting. I'd still buy it again, even though rainbows don't shoot out of the door and my plastic containers don't dry. Call me when the magical unicorn edition comes out!

Works better than our old Kitchenaid that was a less expensive. We have very hard water treated by a water softener so getting dishes clean without any white film has been a continuing problem for us. If you follow instructions and use the proper additives and cleaners we have less issues now. Cleans well.

I was positive that I would not be able to find a USA manufactured dishwasher in today's world. Imagine my delight when I found the KitchenAid brand. First learned of the brand when I was a kid. It works great. Our old dishwasher must have been bad for a while, this new one makes the dishes look new again.

Dishwasher had a dent in the top edge of the stainless steel door, uncovered when unpacked from the shipping packaging. Since the old dishwasher had already been removed, the installing Geeks---with my agreement---installed the damaged machine, so we would have the use of the dishwasher while a settlement decision was reached with Best Buy. In the end, the Geeks brought a brand new identical--except undamaged--dishwasher, pulled the damaged one out, and installed the new one. The damage appears to have happened at the factory, before packaging for shipment, as the packaging showed no indications of damage. According to the Geeks, it would be taken back, possibly to be sold as "open box"/"scratch and dent" merchandise. It was unfortunate for the problem to have happened, but Best Buy handled it professionally and to their customer's satisfaction.

As all the reviews indicated, the KitchenAid is a great dishwasher, and oh so quiet!