
Our proprietary hearing aid technology works by giving you direct sound without compressing or modifying it first. You’ll hear clearer, more natural sounds without distortion and background noise. Unlike other hearing aids, the Engage wireless hearing lifestyle device allows you to stream Bluetooth calls and audio directly from your mobile phone—no need to switch to headphones. Hear clearly without distortion straight from the box: Stream calls, music and more with Engage hearing aids, the only hearing aid technology available without an audiogram that lets you wirelessly stream Bluetooth from your smartphone so you can seamlessly switch between engaging with your surroundings and taking calls, listening to music, and more without having to transfer to headphones. With up to 20 hours of battery life and a convenient portable charging case: You never have to worry about your hearing aid batteries – simply recharge them using the wireless carrying case that comes with your pair of Engage hearing aids. Lucid Hearing mobile hearing app: The Lucid Hearing App is simple to download and provides quick and easy management of your listening experience right from your phone, allowing you to adjust your sound quality, connect you to streaming media, and personalize the way you listen to the world. Compatible with iPhone: Engage is compatible with iPhone 6s and newer model iPhones running at least iOS 12. If you’re looking for Android compatibility, check out our unique Engage specially designed for Android phones
A: Hi Gracie, you will need to have your phone on hand in order to answer the calls, but we'll share with development to see if this is a feature we can include in the future. Thank you!
A: Hello there! No worries, if you just call 866-202-2527, our support team will be able to help guide you through the exchange process. Thank you.
Q: Will these hearing aids work for someone with severe loss or just mild to moderate
A: These hearing aids are best suited for someone with mild to moderate hearing loss, and our prescription hearing aids are best for those with severe hearing loss, to receive enough amplification and refinement for frequencies with more severe loss. What I recommend is starting with these hearing aids, and if you need more amplification, you can visit a Lucid Hearing center to have them upgraded for a small fee and prescribed to your loss. Thank you!
A: Hi there, using the Lucid Hearing app and the LucidShape feature, you can make adjustments from your phone from 250 - 4k Hz. Thank you
A: Hello there! These hearing aids are only available in pairs. One is able to wear a single unit, however to utilize the LucidShape feature in the Lucid Hearing App, both units must be worn. With LucidShape, the owner can manually configure the frequencies for desired listening experience while using the Lucid Hearing App. It does not require desktop software. Thank you!
Q: What is the warranty? & return policy?
A: There is a 1 year manufacturer's warranty, and 60 days to return when purchased at BestBuy. Thank you
A: We are sorry to hear that you are experiencing these setbacks. Please call our customer solutions team at 1-800-785-6052 and we will be happy to assist you!
A: Hi there, please call the customer support line so we can get more information on what type of phone you have. 1-800-785-6052. Thank you