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Maytag - 4.5 cu. ft. 11-Cycle Front Loading Washer - Metallic Slate

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Take on heavy loads and tough stains with this Maytag front-load washer. The 4.5-cubic-foot capacity provides enough space to wash 29 towels in one cycle, and it has the extra cleaning muscle of the PowerWash system and a steam option. The Fresh Hold option on this Maytag front-load washer keeps clothes ventilated until ready to put them in the dryer.

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    Metallic Slate

    Key Specs

    • Product Height
      39.75 inches
    • Product Width
      27 inches
    • Product Depth
      32.94 inches
    • Capacity
      4.5 cubic feet
    • High-Efficiency
    • Steam Function
    • Vibration Reduction
    • Washer Load Type
      Front load
    • Color Finish
    • App-Controlled
    Maytag - 4.5 cu. ft. 11-Cycle Front Loading Washer - Metallic Slate - Front_Standard
    (Doors closed)
    Our experts recommend


    What's Included

    • Maytag 4.5 cu. ft. 11-Cycle Front Loading Washer
    • Owner's manual

    Ratings & Reviews

    Overall Customer Rating:
    95% of customers would recommend this product to a friend (392 out of 415)


    Best Cleaning in the Industry Driven by the PowerWash System

    The Best Cleaning in the industry is driven by the PowerWash system, featuring the extra cleaning action of the PowerWash cycle and an internal heater.

    Fresh Hold Option

    The Fresh Hold option keeps clean clothes smelling fresh in the washer with an internal fan and intermittent tumbling that circulate air through clothes for up to 12 hours after the wash cycle ends.

    Steam for Stains Option

    Power out stains using the additional soak time, optimal water temperature and boost of steam from the Steam for Stains option, which can be added to select cycles.

    Sanitize Cycle

    The Sanitize cycle removes 99.9% of household bacteria with extra hot water temperature, delivering thorough cleaning and peace of mind.

    4.5 cu. ft. Capacity

    Tackle extra large loads with 4.5 cu. ft. capacity, enough space to clean many towels at once.

    Customer rating

    Rating 4.6 out of 5 stars with 415 reviews

    would recommend to a friend



    • Rating: 4 out of 5 stars

      So far, a pretty nice machine, front loader

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      This is about a month old. When we bought it we did NOT buy the pedestal. I figured it was rip off. and it is a total rip off. But... we learned very quickly that the washer is too low to the ground for a front loader. This is our first front loader ever. Anyhow... we immediately learned we didn't like it. So i went and got a pedestal. That made it better. Being a front loader though... there is still an adjustment getting used to it. It's more difficult to load. we also use the Downy fabric crystals and i'm learning those need to go in first. If you add them last and you have a full load, they fall back out onto the floor. We also hang dry work clothes and anything we don't want to shrink with a dryer. With a front loader, it's more difficult too to take clothing out, piece by piece. Instead you pull out 1 item and 2 fall to the floor. It is what it is. Again, we just need to get used to it. We are not a big fan of all the beeps. Everything you touch beeps. It's too much. This all said... we really do like the machine. So far, it does a really nice job cleaning our clothing and bed linens. I have done my work clothes, hangables, bed linens, comforter, loads of underwear and socks with towels and all that little stuff, and more. I'm happy with it all. I read that because the machine is energy efficient and uses only 4 gallons of water per (cycle or per entire wash? I think it's per cycle with a total of about 10 gal's per entire wash) that the washer "washes" the clothing longer than in the old tub style machines... and that's why it can take 2 or 3 HOURS to wash your clothing, sheets, etc. I programmed my cycle (the machine allows you to configure a cycle and save it. My cycle uses Normal wash with Medium Soil settings, luke warm water and maximum extract. The cycle takes less than an hour. Pretty good. I then set a timer with Alexa and all is good. I like how it does have a light inside. That's a nice feature. I wish the soap dispenser was lower, though. When on the pedestal, it's harder for my wife and son to use it. So we are using tide pods now. Even though this is a Maytag with a "limited" 10 year warranty, we bought the 5 year geek squad warranty. IF the machine makes it 5 years without issue... then I'm sure it will make 10 or 15. Our last Maytag Neptune's lasted 12 years. Washer is still going but it can't handle anything with weight. Even a load of bath towels is now out. UGH. That's why we needed to buy a new washer. Ok, that's all we have for now. As of now, I've run about 15 loads through the machine and i'm happy with the results. thanks

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Maytag Washer MHW5500F and the Best Buy Experience

      • My Best Buy® MemberMember

      After checking all the cycling functions, the machine functions as advertised. The controls were not as sensitive as other reviews have reported and the noise level was not objectional during wash or high-speed spin. My laundry room is small and has a tile floor which may contribute to this observation. The Maytag gets 5 stars so far (1 week) The Best Buy experience on the other hand, not so much. The salesman said that a new set of water supply hose must be purchased from Best Buy ($30.00) which was required to have Best Buy install and maintain any warranty. I bought a 5-year extended warranty but all they had was a flyer on the general coverage. I had to go home and go on line to determine what I had actually purchased. Having a copy of the warranty must be beyond their company goals. When the machine arrived, the installers did not level the machine, adjust the drain tube from the shipping position, or install the water hose. He replied the hose I had was good enough, (8 years old). After he left, I looked at the hose box and read the warranty, 90 days. Recommended hose replacement is 5 years. I went to Lowes and purchased the correct supply lines with a 7-year warranty (EASTMAN #0788151) and installed them myself. I returned to Best Buy and got a refund for supply lines they sold me. Naturally they apologized. (Using 3rd party contractors may be part of the problem.) Best Buy Experience gets 1 star.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Very Happy

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Had to replace my LG washer due to a bent drum. The repair guy said there were 4 parts they needed, but they could only locate 3 of them. Needless to say he didn't recommend another LG, so we were looking for something dependable with a good warranty that cleans as expected. Did some research online and decided on this Maytag. So far it has been great. The wash cycle times have been much less than our LG (45 mins vs 1 hr 15 for normal), and it seems to be using less water. The reviews on BB said it wasn't an HE washer, but I recall reading in the manual or the Maytag website that it was. Either way, it is much better than our old washer, and I have peace of mind with a 10 year warranty. We opted not to get the upgraded model with the automatic dispenser because we read they don't always work as expected, and it wasn't worth the extra money to us. Also, when we bought our washer, the following week it went on sale. Thank goodness BB has the price match because we were able to get the difference back. Thanks BB!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Worst Washer I have ever owned!


      This Maytag washer is by far the worst I've ever owned (and the matching dryer is mediocre). The first washer we purchased had to be replace within a week because the installers couldn't get it balanced - and it vibrated excessively. The second (replacement) washer worked for only 6 months - then it began leaking water from the front door and barely spinning the water from clothes after the final rinse cycle. Called Maytag for under warranty service. The technician they sent out told me that the single, almost microscopic 6 inch blonde hair that he saw lying on the rubber seal was causing the front door seal to break. What??? If a single hair causes a breach in the door seal - this is not a functional washer! Still fighting with Maytag authorized service to get this washer repaired. I will NEVER but another Maytag appliance!

      No, I would not recommend this to a friend

      • Brand response


        FormerCustomer, we thank you for your review, and are sorry to hear of the concerns you're having with your Maytag® Washer. We'd like to follow up with you regarding your concerns. Please email us at with your name, phone number, address, model/serial number and date of purchase so we may do so. Please include a brief description of your concerns in your email. Thank you Maytag® Social Media Relations MaytagBrand

    • Rating: 5 out of 5 stars

      Excellent washer!

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      After spending hours researching washers, we decided to go with this Maytag MHW5500FW front load washer. The washer really does an amazing job of cleaning the clothes. In addition, because of the speed of the spin cycle, the clothes are basically just damp when the cycle is finished and require very little time in the dryer. There are some conflicting reviews posted about the noisiness of the washer, but I think they can be reconciled. Our experience has been that throughout most of the wash cycle, the washer is very quiet--almost inaudible. However, for a very short time in the cycle, the washer does make a buzzing sound that can be a little disturbing. While we'd certainly prefer to have the washer be quiet throughout the entire cycle, we really think of it is a small sacrifice to bear for the outstanding cleaning performance of the washer.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Pleasantly Surprised

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This is my first low water type washer. Did a lot of research and was worried about having such a small amount of water and getting clothes clean. Well, pleasantly surprised to say I am mostly happy with the results. When working properly, it does seem to get clothes cleaner than my old washer. However, there are time that some dirt/food/other stains remain after washing. Usually, they will wipe off with a wet cloth and a small amount of rubbing, so it is not like the machine could not have gotten the stain out. I do contribute it to the low water level. It is like the water did not get to the spot, due to insufficient water level. But, funnily, it does a really good job on cleaning the rest of the material. I am glad I went with a Front loader over a top loader, as working with low water levels the items are more likely to get enough water worked through the material with the falling action compared to the new top loaders without an agitator - check out some of the You-Tube videos, to compare the difference.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Good Unit

      • My Best Buy® Elite MemberElite Member

      I've had the this washer and dryer combo for a couple of weeks. The washer is a good unit, not amazing. It's quite throughout all cycles, the loudest part is the drain pump, but it's not bad. I did see complaints about the noise of the drain pump and even videos of how loud they can be. My unit isn't near as loud as some out there, so if you get a unit that seems to be overly loud I would recommend to return it. One thing I'll point out is it will not make your close brighter or whiter than they already are. I did have hopes it could take some dingy white shirts and bring them back to a whiter shade. Not even with Tide w/bleach on the Powerwash cycle did this happen. That said, it still seems to clean the close very well. On a side note, BestBuy's geek squad delivery and install did a great job. They where friendly, quick, and I had no issues with the install.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      So far so good!

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We replaced a Samsung washer that was 6 years old. The motherboard was no longer available. We researched washers at Consumer Reports and decided on this one. We ordered one from Lowe's on a Saturday. They told us it would be delivered within 7-10 days. When I called to confirm delivery I was told the machines was in the middle of the ocean and would be available in about 4-6 weeks and there were none available in the states. NOTE: Maytags are made in the U.S. (Actually, per maytag Customer Service, Michigan or Tennessee ). I called Best Buy and they said they had the washer available for delivery. I went to Best Buy and they not only had one available, but the pedestal also. They even PRICE MATCHED Lowes sale price. Reviews state that this is a noisy machine but we have it in our laundry room and do not find the machine noisy at all. We do not close the laundry room door as it is at the end of the hallway. Like I stated: SO FAR SO GOOD!

      I would recommend this to a friend

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