This is about a month old. When we bought it we did NOT buy the pedestal. I figured it was rip off. and it is a total rip off. But... we learned very quickly that the washer is too low to the ground for a front loader. This is our first front loader ever. Anyhow... we immediately learned we didn't like it. So i went and got a pedestal. That made it better.
Being a front loader though... there is still an adjustment getting used to it. It's more difficult to load. we also use the Downy fabric crystals and i'm learning those need to go in first. If you add them last and you have a full load, they fall back out onto the floor.
We also hang dry work clothes and anything we don't want to shrink with a dryer. With a front loader, it's more difficult too to take clothing out, piece by piece. Instead you pull out 1 item and 2 fall to the floor. It is what it is. Again, we just need to get used to it.
We are not a big fan of all the beeps. Everything you touch beeps. It's too much.
This all said... we really do like the machine. So far, it does a really nice job cleaning our clothing and bed linens. I have done my work clothes, hangables, bed linens, comforter, loads of underwear and socks with towels and all that little stuff, and more. I'm happy with it all.
I read that because the machine is energy efficient and uses only 4 gallons of water per (cycle or per entire wash? I think it's per cycle with a total of about 10 gal's per entire wash) that the washer "washes" the clothing longer than in the old tub style machines... and that's why it can take 2 or 3 HOURS to wash your clothing, sheets, etc.
I programmed my cycle (the machine allows you to configure a cycle and save it. My cycle uses Normal wash with Medium Soil settings, luke warm water and maximum extract. The cycle takes less than an hour. Pretty good. I then set a timer with Alexa and all is good.
I like how it does have a light inside. That's a nice feature.
I wish the soap dispenser was lower, though. When on the pedestal, it's harder for my wife and son to use it. So we are using tide pods now.
Even though this is a Maytag with a "limited" 10 year warranty, we bought the 5 year geek squad warranty. IF the machine makes it 5 years without issue... then I'm sure it will make 10 or 15.
Our last Maytag Neptune's lasted 12 years. Washer is still going but it can't handle anything with weight. Even a load of bath towels is now out. UGH. That's why we needed to buy a new washer.
Ok, that's all we have for now. As of now, I've run about 15 loads through the machine and i'm happy with the results.