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  • Specifications
    Wireless
    Yes
    Battery Size
    AA
    Compatible Platform(s)
    Xbox One
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Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One - Black

Model:GSRF HM3-00001
SKU:5655932
Your price for this item is $99.99
The previous price was $149.99
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Reviews

Rating 3.7 out of 5 stars with 175 reviews

Rating by feature

  • Rating 2.9 out of 5 stars

  • Rating 3.0 out of 5 stars

  • Rating 3.6 out of 5 stars

69%would recommend to a friend

Customers are saying

Customers are impressed with the durability, customizability, and feel of the controller. They appreciate that it is a refurbished product and comes with a warranty. However, some customers have concerns about the price, condition, paddles, stick drift, and defective units.

This summary was generated by AI based on customer reviews.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 1 out of 5 stars

    The controllers are trash

    I have already went through 2 of these because they just shut off. Each time I have tried to get them replaced Best Buy has treated me dirty and made me pay more money to get a replacement on something that I already paid to have a replacement for. I really one of these controllers to work longer than they have for the amount of money I have paid for them. I should have just bought the v2 but they were only giving me 100 so making me pay 125 extra for something that shouldve only costed 25 to upgrade.

    Posted by Crimsoncraig

  • Rated 1 out of 5 stars

    For something they push and advertise so hard!

    I recently went ahead and pre ordered the Xbox elite 2 controller. A couple days later I got an email saying the elite V1 refurbished was back in stock. I kept going back and forth wether or not I should switch my order. I finally did. I thought why not, let’s save some money. Geek squad states they go through the device practically with a fine tooth comb. I pay for the top shipping to get it soon as I was exited. Today comes and UPS is at my door. I open my package inside and the controllers box looks great. The case looks great. I finally pull the controller out and boom, rattling immediately occurs. I pray it’s just the removable joy sticks. It’s not, it’s the left joy stick. When pushing the button down, it doesn’t even make a noise or makes it feel like you pressed it down. Almost like it’s stuck. I can’t believe BestBuy or geek squad let a product like this leave. I knew I should have waited for the V2 but my dumb self couldn’t wait. This was to good to be true. I will say this and this is why it’s got two stars, BestBuy is working with me. Immediately calling them after I noticed the damaged controller, they sent me a prepaid label and set up a replacement to be received by next week Monday. It’s just terrible I paid for the next day shipping but the replacement comes 4 days later. Could have overnighted its tomorrow since it’s already 5 pm, having me receive it Saturday.

    Posted by Weizzer

  • Rated 3 out of 5 stars

    Great functionality, not so great for longevity

    To be clear, the Xbox Elite controller is fantastic, so good in fact that it’s design/perks were copied by third party companies, even for other platforms. Here is where my issue begins: So I am not a serious or profession gamer but I play FPS shooters (COD mainly) probably 3-4 days a week. This is my THIRD controller within 2-3 years due to joysticks that start to move on their own. Nothing paranormal here, the sticks will eventually start to return to a default position slightly off center which can cause the character to move in game (my COD character kept gazing to the skies instead of focusing lol). I also have had an issue with bumper buttons getting stuck or unresponsive. I understand controllers get wear and tear but to dish out $150 annually is just not practical seeing how that is more than 1/3 the cost of the gaming system. Bottom line; this is a great controller for its added functionality but do yourself a favor and get a pre-owned one with an extended warranty and you’ll be fine :)

    Posted by Chris

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