
You're excited to buy a new cell phone — now, make sure to protect it.Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Does this Geek Squad Protection cover accidental damage to my phone?
A: Yes, this specific plan covers accidental damage to your device, enhancing the manufacturer warranty.
Q: Does this plan cover issues like a shadow image on my phone's screen?
A: Yes, the plan covers screen issues like bad pixels or shadow images, aiming to restore your screen to like-new condition.
Q: Are the accessories that came with my phone covered under this plan?
A: Yes, this plan covers any accessories that were included in your phone's original box.
Q: What happens to the Geek Squad Protection if I decide to sell my phone?
A: You can transfer the Geek Squad Protection to the new owner when you sell or give away your covered product.
Q: How can I start a claim with this protection plan?
A: You can start a claim by visiting your local Best Buy store or calling the provided phone number.
Q: What is covered under the normal wear and tear protection of this plan?
A: This plan covers failures from normal wear and tear, which could include problems with internal parts, speakers, manufacturing defects, or issues caused by dust, heat, or humidity.
Q: What does Geek Squad Protection cover if my new phone's battery fails?
A: If your phone's original battery fails to hold a charge, this plan offers a one-time replacement.