About this item
Replace your landline with this Ooma Telo Air 2 device. Caller ID, call waiting and access to 911 services provide the essential functions of traditional phone lines, while the built-in Wi-Fi and Bluetooth technology ensure fast, reliable connectivity. Enjoy HD voice quality with every call, and connect this Ooma Telo Air 2 device to your Amazon-Alexa-enabled device for voice-activated calling features.
Smart home phone service
Provides essential functionof thraditional phone lines, such as caller ID and 911 calling.
Wireless and Bluetooth connectivity
Connect Ooma Telo Air to your high-speed Internet and get crystal-clear nationwide calling. You only pay applicable taxes and fees.
Convenience features
Include nationwide calling, voicemail, caller ID, call waiting and 911 calling.
What's Included
Ooma Telo Air 2 Home Phone Service
AC adapter
Ethernet cable
Manuals & Guides
Warranty Manual (PDF)
General
Product NameTelo Air 2 Home Phone ServiceBrandOomaModel Number811008021450ColorBlackColor CategoryBlack
Dimension
Product Height3.1 inchesProduct Depth10.5 inchesProduct Weight26.4 ounces
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
Caller IDYesAnswering System IncludedYesSpeakerphoneYesCall WaitingYesSmart CapableYesUPC811008021450
Search
Q: QuestionWho bills you for the monthly taxes?? OOMA?? The State?? The County? Who do you pay?(3 answers)
A: AnswerYou get one bill from OOMA & somehow they pay any and all taxes & fees from that. I have their basic service & it costs me $5.64/mo. My AT&T landline bill was over 10X that per month. After I switched, AT&T kept calling offering phone & internet combo packages & I kept asking what part of $6/mo vs $60/mo don't you understand? I think they finally caught on. Also, OOMA will include their premium package for 30 days (or maybe 60 days) at no cost. Normally it's $10/mo extra but when I went to cancel it they offered it at $5/mo. Wish I had accepted, but $10/mo really isn't bad. Also you have to call them at the end of the trial period to cancel the service or they assume you want it & will automatically bill you for it. There can be a slight lag initially when someone one calls but it's normal after the first 5-10 secs. It's most noticeable when telemarketers call so it may be something with their calling system or process. For me it's a small price to pay to save over $55/mo.Answered by JohnR
- A: AnswerYes, I canceled my phone service with Comcast. I still used my AT&T base unit with 3 other wireless phones. It works perfect. That was one of my concerns also. I thought I might have to buy some VOIP phones. Not so. I tried using the wi-fi connection with the Ooma 2 but I didn’t like the connection. It’s been almost a year so I can’t recall how bad it was but I connected my router to the Ooma using an Ethernet cable and it works great. So all you need to do is then connect your phone to the Ooma 2 using a phone cable. Follow the setup procedures. I moved my original phone number to my new Ooma service. It took about a week so don’t cancel your phone service until it switches over. I hope this helps.
Answered by Jmac
Q: QuestionCan I use my existing wireless phones or do I need to buy OOMA compatible handsets?(4 answers)
A: AnswerI am using my existing wireless phones...AT&T, with eight handsets...works great!Answered by Mike
Q: QuestionIs there an activation fee?(4 answers)
A: AnswerThere is no activation fee. You will have to pay what the monthly taxes on the service would otherwise be. Ooma also offers a premium service. Be careful, as you will be automatically enrolled unless you opt out,. There is a $39 plus tax charge if you want to port your existing phone number.Answered by KnuckleheadSmith
Q: QuestionIs there a delay is service when upgrading from an older model to the current model?(1 answer)
A: AnswerNo there is no cost. I just upgraded to this model from an Ooma base that I’ve been using for 10 years. The one thing you MUST do is call the customer service number to upgrade your device if you’re a current Ooma customer. They don’t say this anywhere in the installation and setup materials. They tell you to do everything through the app or online but if you do it will just set up a new account as if you are a new subscriber. It’s much easier if you just call the number and get the customer service person to switch over your account to the newer equipment. It takes about 16-24 hrs for the changeover to go through then you get a phone call telling you to connect the new box and you’re good to go.Answered by ALaFiama
- A: AnswerYes, if the main base for your cordless phone is plugged into the Ooma, all the additional phones will work.
Answered by Alan
Q: QuestionCan you add your cell number to these plans when establishing service?(3 answers)
A: AnswerThe Ooma device simultaneously rings both your home phones and your cell phone if you choose. Or simply ring your cell phone. There are several options depending on what your requirements are. To ring your cell phone. use either the Telo app or call forwarding without changes to your cell plan. My Telo is configured to ring at home and simultaneously on my cell using the mobile application. It forwards calls to my cell number if the Telo device is offline. The call forward can be to any number.Answered by DonS
Q: QuestionCould we plug our existing corded phone into this?(2 answers)
A: AnswerYes you can.Answered by Rhys
Reviews
Rating 4.3 out of 5 stars with 70 reviews
4.3Rating by feature
- 4.4Value
Rating 4.4 out of 5 stars
- 4.4Quality
Rating 4.4 out of 5 stars
- 4.2Ease of Use
Rating 4.2 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Good
Owned for 1 month by when reviewed.Works great I’m happy with I so paying more with my old account
Rated 4 out of 5 stars
Satisfied
Owned for 1.5 years by when reviewed.Purchased this back in March 2021. After a year of trying to get this to work myself finally successful. Between work and caring for an elderly parent it took my internet company to find my problem.
Rated 5 out of 5 stars
Great Phone Service
|The Ooma Telo air was very easy to set up. I had a question about porting my old number, so I called customer service and they were easy to reach and very helpful. I'm using the system connected to my wi-fi, and the reception is excellent...crystal clear on local and international calls. It is saving me a lot of money on my phone bill. Really happy with this product!
Ooma - Telo Air 2 Home Phone Service - Black
User rating, 4.3 out of 5 stars with 70 reviews.
4.3(70 Reviews)- 32 Answered Questions
4 payments starting at
$27.00
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