Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ooma Telo Internet Home Phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ooma rocks! It is very easy to setup and get started within minutes. Our home phone service with a cable company was far too expensive! Ooma service in our zip code costs around $6 and some change, saving $18.00 per month. Also, porting your number from the cable to Ooma was painless. Ooma states to keep present service until the phone number is ported to them. You can also pick a phone number from a list to use until your number is ported. In fact, you can keep this number after your number is ported. Ooma states porting your present number could take about 4 weeks to do this; however, like others stated it was just 6 days! The device is very simple to use. Connect it to your router, then plug a phone into the jack on the back. Also, if you want it connected to all the phones hardwired in your house connect it directly to a phone jack in the wall. If you have cordless phones, just plug the base into the back of the Ooma. I highly recommend it. You will not be disappointed!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start by saying that we have had numerous problems over the years with our landline and finally decided to get rid of it. We had our existing landline number ported over to our Ooma account and it’s been working great for over a month now. We’re even able to use all of our existing phones with it. Also, some great new features for us like being able to answer landline calls from our cell phones. We have a fast internet connection and voice quality is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to setup. I ported my landline phone. Customer service scheduled the cutover and completed it in a day. Excellent voice quality and easy retrieval of voicemail on the device or mobile phone. The mobile phone app works well and allows you to see all inbound calls and retrieve voicemail. If needed you can use the mobile phone app for outbound calls too. I would highly recommend this device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a replacement to my prior ooma who met it's demise from a lightening strike. This is a vast improvement to the older version. Buttons higher and it's easier to clean. It's super easy to install and if you want a phone to be used at home for cheap this is the way to go. You won't be disappointed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, good service.
Ported old number to Ooma.
Friends have been using Ooma for years.
Stopped cable in the past, never liked COX.
Finally got optical fiber, stopped DSL.
Happy camper.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very aware of the product, knew several people who already bought one and had even trialed the Business version. For me it was a no brainer and I was just waiting for the right time to make a switch. But when I found myself in need of another phone line rather than calling Cincinnati Bell I bought the OOMA Telo unit. So rather than pay the phone company another $50 per month I pay less than $5. I'll be switching my main number to OOMA when my current deal runs out with my phone company.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellence product to stop overpaying for landline! Normally pay another company nearly 30 bucks a month but with this device I don’t have to keep doing that. Extremely easy to set up as well. All you need is to have internet & landline phones to plug in. Went from paying $30 to $6 a month.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just plugged it in per the instructions, logged into Ooma, and within 30 minutes was making a phone call with my new phone number. You get to keep the new number even if you have your existing ported over, which I did. Both numbers work on the phone.
Ooma's support is very good too - I called to confirm the unlimited calling to Canada with the premium plan before purchasing, and they were very helpful. The premium plan including tax is about $14 / month for unlimited US and Canada calling. I am totally satisfied.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone service is so much more reasonable than our previous service. It is reliable and easy to use. It dosen't take up very much space and we can use it with our existing phones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had one of the first ones and it lasted 5 years. I love all the improvements and the fact that you can connect an ooma hd2 handset to it as a primary line without extra wifi or Bluetooth adaptersis a plus. Crystal clear calls and I use it as a pass through to the internet to my Xbox one to prevent quality of call issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A home phone became a must in my home, so we decided to get the Ooma. Easy set up with great customer service if you ever need it. My only dissapointment is that the Ooma does not have a built in wifi/bluetooth adapter. I purchased it for $40. In this age in technology, everything should have wifi and bluetooth built in.
A must get!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ooma home internet phone works great and was easy to hook up with the help of the Ooma Company's customer service. I upgraded from a very old model. It was affordable to purchase and is also very affordable for an ongoing home phone service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It takes time to get this set up and to get a number ported. Help is via chat, and pretty responsive. The product works at a 5 star rating, I only put it at 4 as it can be frustrating and time consuming to set up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well with premium. Number port took about a week, and customer service was able to help change the caller id. The device also came with $50 of international calling.