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BestBuy.com Pay with Points Frequently Asked Questions


What is Pay With Points?

Pay With Points is a Best Buy program that allows you to use your participating rewards program points for purchases on BestBuy.com.

How can I check to see how many points I have?

You can check your points balance by clicking on the See Points Balance button during checkout. If you have a BestBuy.com account, and have previously set up a stored card to use Pay With Points, your available point balance will be displayed at checkout when logged in to your account.

How do I use points to pay for an order?

If you have a Pay With Points–eligible card, you can use the monetary value of your points to offset all or a portion of your order total on BestBuy.com. No matter if you are checking out as a Guest or logged in to your BestBuy.com account, Pay With Points is enabled in both checkout options.

What can I buy using Pay With Points?

You can buy anything on BestBuy.com using Pay With Points except e-gift cards.

Can I apply promotional codes and other types of discounts to my Pay With Points order?

Yes, you may apply other forms of eligible payments to your Pay With Points order, including promotional codes, savings codes, My Best Buy reward certificates, and gift cards.

I don't have enough points to pay for my entire order. How will I be charged if I complete the transaction?

Whether you use points to pay for all or a portion of your order, your card will be charged for the entire order total and the dollar amount used in points will appear as a statement credit on your card statement. Note: the card used at checkout must be the same one that qualified for the points to receive your statement credit.

Can I combine points from multiple cards to pay for my order?

No, points from multiple cards cannot be used for a single order at this time.

How do I recoup my points on canceled or returned orders?

If you cancel or return a Pay With Points order, Best Buy will refund the corresponding dollar amount to the card you used at checkout. In order to recoup the points that were used for your purchase, please contact your card issuer or participating rewards program.

Is there a fee for using the Pay With Points program?

No, there is no fee for using the Pay With Points program on BestBuy.com.

Participating Partners

American Express® Membership Rewards®

Citi ThankYou® Rewards

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