Questions & Answers

Q: QuestionHow long is the protection plan valid for?

• A:Answer The protection plan has a term length of 12 months.

Q: QuestionWhat type of damage does this protection cover?

• A:Answer This protection covers accidental damage to your portable gaming system.

Q: QuestionWhat is the length of the protection term offered by this plan?

• A:Answer The term length offered by this plan is 36 months.

Q: QuestionCan I transfer this protection plan to someone else?

• A:Answer Yes, this protection plan is transferable to anyone you give the covered product to.

Q: QuestionWhat type of accidental damage does this plan cover?

• A:Answer This plan covers accidental damage from handling, like drops or spills.

Q: QuestionDoes this plan offer support for claim if something goes wrong?

• A:Answer Yes, this plan offers convenient claim support if something goes wrong.

Q: QuestionDoes this protection plan cover damage from power surges?

• A:Answer Yes, this protection plan covers repair costs for equipment failure due to a power surge.

Q: QuestionDoes this plan cover pixel repair and burn-in coverage?

• A:Answer Yes, this plan covers pixel repair and burn-in coverage to get your screen back to pristine condition.

Q: QuestionDoes this protection plan cover failures from normal wear and tear?

• A:Answer Yes, this protection plan covers failures from dust, internal heat and humidity.

Q: QuestionDoes this insurance cover a water accident?

Asked 8 years ago by Ray.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer Yes. Just tell them that the product is no longer working correctly. You don’t have to give them every little detail. If it’s not working properly, that’s all they need to know in order to get you a new product or a gift card covering the cost you paid to begin with

  Answered 8 months ago by ChrisL

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Q: QuestionCan the accidental geek help with stolen property?

Asked 1 year ago by Draydray.

This question was asked about the related product: 2-Year Accidental Geek Squad Protection

• A:Answer no

  Answered 10 months ago by MartinB

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Q: QuestionIf I return a product can I cancel my warranty and get a refund

Asked 1 year ago by Anonymous.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer yes

  Answered 10 months ago by MartinB

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Q: QuestionDoes the 1 year Geek Squad Protection start after the manufacturer's warranty or from date of purchase?

Asked 7 years ago by Kay773.

This question was asked about the related product: 1-Year Accidental Geek Squad Protection

• A:Answer Date of purchase

  Answered 8 months ago by ChrisL

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