“hello when switching from home menu back to tv I lose sound have power unit off then on to restore sound connected thru hdmi arc hdmi”

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• Your TV set might not be HDMI arc compatible. Check the TV manual.

  Answered by SonyBuyer 8 years ago

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• Hi, thanks for bringing this up. Please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help.

  Answered by SonyListens 8 years ago

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